Group Comments
HAD to close bank acct. thanks to this ine and scoresence, now have proof at M&T Bank, so proof is in my statement that I can no longer acceess.
Submitted by Laurie on Jul 22nd, 2011
This company seems to be lifting account numbers from Annual Credit report .com and other like that when you sign up for free credit reports. Your banks and credit card company should remove these fee's (mine reversed them and blocked them for life) so surprised to hear others are being treated so badly by their banks....not really!
If you can't resolve it move your account to a credit union. Big banks are ruthless anymore.
You can also sign up with the attorney general office in your state and fill out a form. If they get enough complaints I hear they do something about it (don't hold your breath).
Banks should reverse the fees if they were not authorized by you. Filling out a form for a free report does not allow anyone to charge anything.
When I contacted this company they tried to get even more personal information form me.. I would not give it. This company is a scam company. This is fraud and criminals your dealing with here. Have you bank tor credit card company take care of it and report them to ATG office.
I guess the lesson here is never sign up for a free credit reports ever.
Submitted by aword on Nov 18th, 2011
Recent Comments From Reports in the Group
manknamaro: I called the next day to cancel the account and they charged me anyway. That was the problem.
Submitted by doubleyeakitty on Sep 24th, 2014
This company is a "subscription" service. It's $14.95/month and I had to cancel it via telephone. Don't fall into the trap where it says it only costs $1, FALSE ADVERTISING! What a headache!
Submitted by Jennifer on Sep 24th, 2014
Same here except we NEVER signed up for a free credit report but somehow they got hold of my account and chg'd it $90. I just got an email statng scoresense wanted to resolve my complaint but they want my scoresense account info....has anyone been listening??? I never signed up so I don't HAVE an account. Thank goodness my credit card co cancelled my account and issued me another and creditied the account back for the $90 chg'd. Also, they are just getting around to addressing this after 4 months?? They must be busy with the other 1300+ complaints they have against them. Where is the attorney general to prosecute the principals of this company?
Submitted by adam on Sep 13th, 2014
yes i was told $1.00 to and got charge $29.95 . i want my money back my checking was charge .
Submitted by Sharon on Sep 6th, 2014
Would you happen to be retired military or use USAA insurance?
Submitted by platypus07 on Sep 6th, 2014
Call your credit card company, my parents were charged for 4 months and visa has already refunded the money to them.
Submitted by platypus07 on Sep 6th, 2014
ALL U HAVE TO DO IS READ WHATS IS GOING ON BEFORE YALL ENTER IN ANY CREDIT INFORMATION. WHATS SO BAD ABOUT YOU STUPID ASS PEOPLE IS THAT CALL THIS COMPANY LIKE THEY STOLE YOUR MONEY U PEOPLE NEED TO TAKE RESPONSIBILITY FOR THE STUPID THINGS YOU DO AND ITS STATED THERE IN ENGLISH AFTER THE SEVEN DAY TRAIL IF YOU DONT CALL IN TO THE 1-800-942-7204 MAKE CHANGES TO YOUR ACCOUNT THEN IT WILL IMMEDIATELY BE BILLED 29.95 MEMBERSHIP. ALL YOU (Inappropriate Content Removed)HAVE TO IS CALL
Submitted by CUSTOMER on Sep 3rd, 2014
Like you I did not read the fine print. but I called and told them I waned to cancel . They returned half of my payment and I agreed to keep them for $1.95 per month so I could still check my credit. plan on canceling that this month.
Submitted by Reita on Aug 17th, 2014
I too was scammed by Score Sense.com for $29.95,and I asked for a refund. They told me I had 30 days to cancel but only gave me 7 days. When I asked for a refund they told me no. I e-mailed them back and told them I was going to put their refusal on FACEBOOK and I got a refund the next day. Use facebook people.
Submitted by dkearney42 on Aug 8th, 2014
how did it go?
Submitted by 5camm3d on Jul 24th, 2014
Yes.. I stupidly signed up for $1.00 for a Credit Report that NEVER got downloaded to my computer.. and then I went to the FREE government one.... STUPID on my part.. NOW... I see that they charged my account $19.95!!! I CANNOT WAIT to call them.. I have to wait TWO hours.. time for me to build up and Blast them...
Submitted by Sharon on Jun 10th, 2014
for those that are misleading people may GOD deal with you.
Submitted by Rosa on Jun 7th, 2014
3. The Services
The Services consist of the products and services described on the Sites, and include but are not limited to all products and services provided on a recurring, subscription basis ("Subscription Services") or as a one-time transaction ("Transactional Services"). You acknowledge and agree that the Company obtains the Materials from the Providers. The Materials are intended to furnish you with information that you may not otherwise have readily available to you, but should not be relied upon for important personal and financial decisions. You should consult your own professional adviser for specific advice tailored to your personal situation. YOU AGREE THAT THE COMPANY AND THE PROVIDERS HAVE NO LIABILITY FOR ANY INFORMATION (ACCURATE OR INACCURATE, COMPLETE OR INCOMPLETE) IN THE MATERIALS OR ANY REPORTS PROVIDED TO YOU AS PART OF THE SERVICES. You further acknowledge and agree that any credit scores provided to you as part of the Services are not FICO scores. Although the Services are available to consumers in all 50 states and Puerto Rico, the Services may not provide data for all locations. If you enroll in a Subscription Service, you must ensure that it provides the information you desire for the location you desire during the applicable free trial period. If it does not, you may cancel such Subscription Service during the free trial period without charge.
4. How To Cancel Your Enrollment in Subscription Services
You may terminate your enrollment in Subscription Services at any time by calling us at the toll free number that appears on the applicable Site and on the emails that you receive from us. If for some reason you do not have access to a phone, you may terminate by writing us at 4447 North Central Expressway, Suite 110 PMB 406, Dallas, TX 75205, and requesting termination. You may not cancel via email to us. We do not provide prorated refunds.
Submitted by Maknamaro on Jun 5th, 2014
These are the terms and conditions on the website.
https://secure.scoresense.com/us/6019/3320ffb/legal/termsandconditions.aspx
Submitted by Maknamaro on Jun 5th, 2014
(772) 647-8361.
Submitted by Maknamaro on Jun 5th, 2014
For more advises [email protected]
Submitted by Maknamaro on Jun 5th, 2014
Ok so for everyone that does not know how to read when entering their credit card information somewhere.... read what is RIGHT NEXT TO where you enter your credit card information upon registration. "Offer Details
By submitting your secure order you will be immediately charged a $1 refundable processing fee, be eligible to receive your 3 free credit scores, and begin your trial membership in ScoreSense® credit monitoring. At the end of the 7-day trial period, your credit/debit card will be charged $29.95 on a monthly basis unless and until you call 1-800-972-7204 to cancel your membership in ScoreSense."
This information is on the registration page. Obviously, people are too careless with their money and their credit card information when they see the word Free. Why are you entering your credit card if it is "FREE"?? Think people. You have to "agree" to the terms and service. Why are you agreeing to something that you obviously did not read and then get mad about it? Again, people need to think before carelessly throwing their credit card information into internet world.
Submitted by Maknamaro on Jun 5th, 2014
Ok so for everyone that does not know how to read when entering their credit card information somewhere.... read what is RIGHT NEXT TO where you enter your credit card information upon registration. "Offer Details
By submitting your secure order you will be immediately charged a $1 refundable processing fee, be eligible to receive your 3 free credit scores, and begin your trial membership in ScoreSense® credit monitoring. At the end of the 7-day trial period, your credit/debit card will be charged $29.95 on a monthly basis unless and until you call 1-800-972-7204 to cancel your membership in ScoreSense."
This information is on the registration page. Obviously, people are too careless with their money and their credit card information when they see the word Free. Why are you entering your credit card if it is "FREE"?? Think people. You have to "agree" to the terms and service. Why are you agreeing to something that you obviously did not read and then get mad about it? Again, people need to think before carelessly throwing their credit card information into internet world.
Submitted by Maknamaro on Jun 5th, 2014
Holly, you can get your money back. They said the same thing to me. The first time it was denied and then when I put the complaint through the second time it was accepted and I received my 29.95 refund. Try it again.
Submitted by Mapiqua on Jun 5th, 2014
Ok so for everyone that does not know how to read when entering their credit card information somewhere.... read what is RIGHT NEXT TO where you enter your credit card information upon registration. "Offer Details
By submitting your secure order you will be immediately charged a $1 refundable processing fee, be eligible to receive your 3 free credit scores, and begin your trial membership in ScoreSense® credit monitoring. At the end of the 7-day trial period, your credit/debit card will be charged $29.95 on a monthly basis unless and until you call 1-800-972-7204 to cancel your membership in ScoreSense."
This information is on the registration page. Obviously, people are too careless with their money and their credit card information when they see the word Free. Why are you entering your credit card if it is "FREE"?? Think people. You have to "agree" to the terms and service. Why are you agreeing to something that you obviously did not read and then get mad about it? Again, people need to think before carelessly throwing their credit card information into internet world.
Submitted by Maknamaro on May 30th, 2014