Company Details

The Home Depot

Company Rating


Company Statistics

  • Complaints Unresolved
    30
  • Unresolved Reported Damage $1,169,342.75
 
 

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Recent Activity

  • Scambook
  • Posted on 11/22/2013
  • Company contact information was updated.

  • Kristina
  • Posted by Scambook Investigator Kristina on 9/11/2013
  • Update: 9.11.2013, 3:20 PM PST: The Home Depot is not interested at this time in reaching out to their consumers on Scambook. I have reached out to them many times. They are even aware of the premium support users on Scambook that are seeking resolution with The Home Depot. They have all of my direct contact information and will reach out if they ever decide to utilize our services in the future, but as of now, they are not interested."On 7/25/2013 I received a response from Robert (in social media), a representative from The Home Depot. They are not interested in reaching out to their consumers at this time."

  • Kristina
  • Posted by Scambook Investigator Kristina on 9/5/2013
  • Update: 9.5.2013, 3:20 PM PST: The Home Depot is not interested at this time in reaching out to their consumers on Scambook. I have reached out to them many times. They have all of my direct contact information and will reach out if they ever decide to utilize our services in the future."On 7/25/2013 I received a response from Robert (in social media), a representative from The Home Depot. They are not interested in reaching out to their consumers at this time."

  • Kristina
  • Posted by Scambook Investigator Kristina on 8/28/2013
  • Update: 8/28/2013, 10:48 AM PST: The Home Depot is not interested at this time in reaching out to their consumers on Scambook. They have all of my direct contact information and will reach out if they ever decide to utilize our services in the future.

    "On 7/25/2013 I received a response from Robert (in social media), a representative from The Home Depot. They are not interested in reaching out to their consumers at this time."

  • Kristina
  • Posted by Scambook Investigator Kristina on 8/20/2013
  • On 7/25/2013 I received a response from Robert (in social media), a representative from The Home Depot. They are not interested in reaching out to their consumers at this time.

  • Kristina
  • Posted by Scambook Investigator Kristina on 8/15/2013
  • On 7/25/2013 I received a response from Robert at The Home Depot. They are not interested in reaching out to their consumers at this time.

  • Kristina
  • Posted by Scambook Investigator Kristina on 8/5/2013
  • On 7/25/2013 I received a response from Robert at The Home Depot. They are not interested in reaching out to their consumers at this time.

  • Kristina
  • Posted by Scambook Investigator Kristina on 8/1/2013
  • On 7/25/2013 I received a response from Robert at The Home Depot. They are not interested in reaching out to their consumers at this time.

  • Kristina
  • Posted by Scambook Investigator Kristina on 7/25/2013
  • On 7/25/2013 at 7:55 AM PST I sent a detailed email to Robert from the Social Media team, following up with him once again in regards to The Home Depot's posted consumer complaints and public business profile on Scambook. I provided all of my direct contact information. I am waiting for a response and will keep everyone updated if the situation progresses.

  • Kristina
  • Posted by Scambook Investigator Kristina on 7/18/2013
  • On 71/8/2013 at 3:40 PM PST I sent a detailed email to Robert from the Social Media team, following up with him in regards to The Home Depot's posted consumer complaints/ public business profile on Scambook. I provided all of my direct contact information. I am waiting for a response and will keep everyone updated if the situation progresses.

  • Kristina
  • Posted by Scambook Investigator Kristina on 7/8/2013
  • On 7/8/2013 at 8:26 AM PST I sent a detailed email to Robert from the Social Media team, following up with him in regards to The Home Depot's posted consumer complaints/ public business profile on Scambook. I provided all of my direct contact information. I am waiting for a response and will keep everyone updated if the situation progresses.

  • Kristina
  • Posted by Scambook Investigator Kristina on 6/25/2013
  • On 6.25.2013 at 10:13 AM PST I sent a detailed follow-up email to Robert in Social Media: [email protected], asking if The Home Depot is interested in moving forward and addressing their consumer complaints. I provided all of my direct contact information and am waiting for a response. I will keep everyone updated as the situation progresses.

  • Scambook
  • Posted on 6/5/2013
  • Company contact information was updated.

  • Kristina
  • Posted by Scambook Investigator Kristina on 5/10/2013
  • On Wednesday, May 8, 2013 I contacted The Home Depot. I spoke to a representative in social media who stated that The Home Depot is going to reach out via leaving a user comment to all of the people who posted complaints on
    The Home Depot's public business profile on Scambook. I will keep everyone updated if the situation progresses or changes in anyway.

  • Jennifer
  • Posted on 4/29/2013
  • On 04/29/2013 Scambook mailed The Home Depot a letter, via Certified Mail, to

    2455 Paces Ferry Road Southeast
    Atlanta GA 30339
    informing them of complaint(s). We are currently waiting for a reply.

  • Kristina
  • Posted by Scambook Investigator Kristina on 4/19/2013
  • On 4/19/2013 at 10:00 AM PST I received a call from John Smith of the social media department of The Home Depot Corporate Offices. John is fully aware of the posted consumer complaints and public business profile for The Home Depot. The Home Depot is interested in applying customer service, and is looking further into all of the complaints. John Smith has all of my direct contact information, and I will keep everyone updated as the situation progresses.

  • Kristina
  • Posted by Scambook Investigator Kristina on 4/18/2013
  • On 04/18/13 at 09:35 AM PST I dialed (770) 433-8211 to contact the corporate offices of The Home Depot. I left John Smith in the social media department a detailed voice mail fully informing him of the posted consumer complaints and public business profile on Scambook. I provided all of my direct contact details and am waiting for a response. I also spoke to Darnell an executive customer relations supervisor who contacted the social media department for me and fully informed them of the 25 public consumer complaints and business profile for The Home Depot on Scambook. I will keep everyone updated as the situation progresses.

  • Kristina
  • Posted by Scambook Investigator Kristina on 4/15/2013
  • On 04/12/13 at 09:35 AM PST I dialed (770) 433-8211 to contact the corporate offices of The Home Depot. I left John Smith in the social media department a detailed voice mail fully informing him of the posted consumer complaints and public business profile on Scambook. I provided all of my direct contact details and am waiting for a response. I will keep everyone updated as the situation progresses.

  • Kristina
  • Posted by Scambook Investigator Kristina on 4/12/2013
  • On 04/12/13 at 09:35 AM PST I dialed (770) 433-8211 to contact the corporate offices of The Home Depot. I spoke to a representative named Liz who transferred me to the voice mail of John Smith in social media. I left John a detailed voice mail fully informing him of the posted consumer complaints and public business profile on Scambook. Liz stated that after leaving a voice mail, that John from social media will get back to me at his earliest convenience. I provided all of my direct contact information and will keep everyone updates as the situation progresses.

  • Raymond
  • Posted by Scambook Investigator Raymond on 4/9/2013
  • Scambook update:
    No recent development(s).

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Location of Complaints