MyTechHelp.com

6/10/13 at 8:51 AM PST Scambook emailed MyTechHelp.com at [email protected], [email protected], [email protected], [email protected], [email protected], [email protected] again to inform them of the posted complaints and to offer solutions to address them. Scambook will continue to reach out and will update as the investigation continues.

Company contact information was updated.

5/29/13 at 10:41 AM PST Scambook emailed MyTechHelp.com at [email protected], [email protected], [email protected] to inform them of the complaints posted about them, the damages reported and let them know how to contact us. They have not taken any action towards addressing the coplaints since our last contact.

5/6/13 at 3:44 PM PST SCambook emailed MyTechHelp.com at [email protected], [email protected], [email protected] to inform them of the escalation procedure. There has been no contact back from this company and no action taken to address the posted complaints despite having been informed multiple times. Scambook will continue to reach out and will update as the ivnestigation continues.

On 4/22/2013 Brian Taylor had a conversation with the firm that handles public relations(PR) for MyTechHelp. The firm's representative explained to me that MyTechHelp will not be utilizing Business Resolve to address their unresolved consumer complaints on Scambook at this time. MyTechHelp and their PR firm are aware of the consumer complaints and have my contact information if they decide they would like to address this matter in the future.

4/24/13 at 3:20 PM PST Scambook emailed MyTechHelp.com again at [email protected], [email protected], [email protected] to remind them of the complaints posted and to help the address them. Scambook will continue to reach out and will update as the investigation continues.

4/22/13 at 8:02 AM PST Scambook emailed MyTechHelp.com at [email protected], [email protected], [email protected] to inform them of the complaints posted about them, the damages reported and let them know how to contact us to address them. Scambook will continue to reach out and will update as the investigation continues.

Company received their 250th complaint.

On 4/8/2013 I provided a rep from MyTechHelp with information about Scambook and our Business resolve platform. I will update our users if their are any further developments regarding this profile.

I received an email from the Director of Corporate Development with Saveology on 4/4/2013. I will continue to update our users if there are any further news or developments regarding this profile.

I sent an email to [email protected] on 4/4/2013 requesting a response from Saveology//MyTechHelp regarding their profile and unresolved consumer complaints on Scambook. I also made a follow up call by dialing (954) 657-9600 and spoke with Juan. I made Juan aware of the numerous attempts I have made since October 2012 to speak with the appropriate figure from the company about their profile. Juan took down my contact information and said he would would make sure I received a response from the company. I will continue to update our users if there are any changes or developments regarding this profile.

Another follow up call was made to MyTechHelp on 4/1/2013 regarding their profile and unresolved consumer complaints on Scambook. I have attempted to reach out to MyTechHelp/Saveology on numerous occasions but still have not been able to receive a response or call back from the business. The receptionist(Sandy) transferred to the voice mail of Sujey Ruiz where I left a detailed message with all of my contact information. If I do not receive a call back from the business I will issue another follow up call later on in the week.

I made another attempt to contact the corporate office for MyTechHelp on 3/26/2013 by dialing (954) 657-9600. I spoke with a receptionist named Sandy and requested to speak with Sujey Ruiz. Sandy stated that Sujey was unavailable and tried to give me the customer service line for MyTechHelp. I explained to Sandy that I had no interest in speaking with another customer service rep and requested to talk with a member of Saveology's executive team. Sandy was unable to connect me with anyone from MyTechHelp and told me to try calling back on Monday when Sujey was back from vacation. After my unsuccessful call I sent an email to Brett Bieber with Saveology requesting a formal response regarding the unresolved consumer complaints for MyTechHelp on Scambook. I am currently waiting for a response from Brett, if I do not get a response I will try to connect with Sujey when she returns from her vacation on Monday. I will continue to keep our users updated regarding this matter.

I contacted the corporate office of (Saveology) for MyTechHelp on 3/18/2013 by dialing (954) 657-9600. I spoke with a secretary briefly, and had my call transferred over to the voice mail of Sujey Ruiz. I left a message for Sujey and requested a call back to discuss the profile for MyTechHelp along with the hundreds of unresolved consumer complaints. I am currently waiting for a response and will update our users if there are any developments regarding this profile.

Company contact information was updated.

I made a follow up call to MyTechHelp on 1/31/2013 by dialing (877) 607-0226. I spoke with Alejandro about the public profile and alerted him to the unresolved consumer complaints. I also notified MyTechHelp about the escalation process that will take place and the various resources available to assist our Scambook users. Alejandro took down all of my contact information and said he would be passing my message and contact information off to their corporate office. I am currently waiting for a response and will update our users if there are any changes or developments in regards to this profile.

Company received their 100th complaint.

On 11/21/2012 Scambook mailed MyTechHelp LLC a letter, via First Class Mail, to 5259 Coconut Creek Parkway
Margate, FL 33063 informing them of complaint(s). We are currently waiting for a reply.

I contacted MyTechHelp on 11/19/2012 at 10:55am PST by dialing (877) 686-9789. I spoke with Krystal in billing and requested to speak with a manager. Krytsal stated that her manager was unavailable at the time and that I would be receiving a call back later. I left all of my contact information and I am currently waiting for a response. I will update our users if there are any changes regarding this matter.

I made a follow up call to MyTechHelp on 10/30/2012 at 10:49am PST by dialing (877) 686-9789 and spoke with Allisandra in support. I informed Allisandra that her supervisor Aaron told me on 10/11/2012 that I would be receiving a call from a manager to determine if MyTechHelp would be resolving with their consumers on Scambook. Unfortunately, my call was never returned. Allisandra took down my contact information and said that a manager would be returning my call. I am currently waiting for a response and will update our users as this situation continues to develop.