Company Details

Chase Bank

  • Chase Bank logo

  • Chase Bank Summary

    Chase Bank received their 50th complaint on .

    Information about Chase Bank was first submitted to Scambook on Aug 31, 2013. Since then the page has accumulated 53 consumer complaints. On average users reported $33415.40 of damages. Scambook's investigation team reached out to this company a total of 12 times, Scambook Investigators last contacted them on Jul 23, 2013.

  • Company Information

  • Address:
    • 120 S. LaSalle St
    • 4th Floor
    • Chicago IL 60603
  • Website:
  • Phone:(877) 242-7372, (312) 732-1164
  • Additional Employees: No known Employees
  • Outdated Info? Add company information suggestion

Company Rating

Company Statistics

  • Complaints Unresolved
    53
  • Unresolved Reported Damage $1,771,016.22
 
 

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Recent Activity

  • Scambook
  • Posted on 9/18/2013

  • Company received their 50th complaint.

  • Kristina
  • Posted by Scambook Investigator Kristina on 7/23/2013

  • Chase Bank Cannot reach out via 3rd party platforms. They advise their consumers to contact them directly.

  • Kristina
  • Posted by Scambook Investigator Kristina on 7/16/2013

  • Chase Bank Cannot reach out via 3rd party platforms. They advise their consumers to contact them directly.

  • Kristina
  • Posted by Scambook Investigator Kristina on 7/10/2013

  • Scambook spoke to executive employees at Chase who are interested in the complaints, but stated that a Banking Institution cannot partake in third party resolution platforms. Their consumers are advised to reach back out to them.

  • Kristina
  • Posted by Scambook Investigator Kristina on 7/5/2013

  • Scambook spoke to executive employees at Chase who are interested in the complaints, but stated that a Banking Institution cannot partake in third party resolution platforms. Their consumers are advised to reach back out to them.

  • Kristina
  • Posted by Scambook Investigator Kristina on 6/25/2013

  • Scambook spoke to executive employees at Chase who are interested in the complaints, but stated that a Banking Institution cannot partake in third party resolution platforms.

  • Jennifer
  • Posted on 4/18/2013

  • On 03/28/2013 Scambook mailed Chase Bank a letter, via Certified Mail, to 120 S. LaSalle St
    4th Floor
    Chicago IL 60603
    informing them of complaint(s). We are currently waiting for a reply.

  • Kristina
  • Posted by Scambook Investigator Kristina on 4/8/2013

  • Scambook spoke to executive employees at Chase who are interested in the complaints, but stated that a Banking Institution cannot partake in third party resolution platforms.

  • Kristina
  • Posted by Scambook Investigator Kristina on 3/26/2013

  • On 03/26/13 at 09:50 AM PST I dialed (800) 242-7399 to contact Nora of the Executive Offices. There was no answer, but I did leave here a detailed follow-up voice mail outlining the public consumer complaints on Scambook. I left all of my direct contact information.

  • Ryan
  • Posted by Scambook Investigator Ryan on 3/26/2013

  • 3/26/13 9:23 AM PST I emailed Chase Bank at [email protected], [email protected], [email protected], [email protected] to inform them of the complaints filed against them, the damages reported and let them know how to contact me to either resolve or dispute the complaints. I will continue to reach out and will update as more information becomes available.

  • Kristina
  • Posted by Scambook Investigator Kristina on 3/25/2013

  • On 3/25/2013 at 1:23 PM PST I sent the corporate offices of Chase Bank a detailed email at [email protected]. I fully informed Chase Bank of their public business profile on Scambook along with the posted consumer complaints. I left all of my direct contact information.

  • Scambook
  • Posted on 3/19/2013

  • Company contact information was updated.

  • Kristina
  • Posted by Scambook Investigator Kristina on 3/11/2013

  • On 03/11/13 at 2:45 PM PST I dialed (800) 242-7399 to contact Nora at the Executive Offices of Chase Bank. Nora was not available, but I did speak to Bernita. I fully informed Bernita of Chase Bank's public business profile and posted consumer complaints on Scambook. Bernita took down all of my direct contact information and stated that a file has been opened regarding these complaints, and that she will notate that I called today informing Chase of new complaints.

  • Kristina
  • Posted by Scambook Investigator Kristina on 3/1/2013

  • On 03/01/2013 at 10:24 AM PST I dialed (212) 270-6000 to contact Chase Bank. I spoke to a representative Marcus who gave me the number to the Executive Offices. I called the Executive Offices at Chase Bank and spoke to Nora. I fully informed Nora of Chase Bank's public profile on Scambook along with the posted consumer complaints. Nora took down all of my direct contact information and is forwarding the information on to her upper management.

  • Scambook
  • Posted on 2/21/2013

  • Company contact information was updated.

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