Company Details

Veloura

  • Veloura logo
  • Veloura Summary

    .
    I attempted to contact Veloura at 888-337-7382 on 9/23/2013. After being on hold for several minutes, I disconnected the call. I was unable to contact the business at this time, however, I will be making further attempts in the future to contact Veloura in regards to their unresolved consumer complaints.

    Information about Veloura was first submitted to Scambook on Jan 29, 2014. Since then the page has accumulated 180 consumer complaints. On average users reported $719.69 of damages. Scambook's investigation team reached out to this company a total of 25 times, Scambook Investigators last contacted them on Sep 23, 2013.

  • Company Information

  • Address:
    • 2500 E. Imperial Hwy
    • Suite 201-273
    • Brea CA 92821
  • Website:
  • Phone:(888) 337-7382, (800) 218-6106, +44 800 240 8307
  • Additional Employees: No known Employees
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    180
  • Unresolved Reported Damage $130,337.20
 
 

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Recent Activity

  • Kevin
  • Posted by Scambook Investigator Kevin on 9/23/2013
  • I attempted to contact Veloura at 888-337-7382 on 9/23/2013. After being on hold for several minutes, I disconnected the call. I was unable to contact the business at this time, however, I will be making further attempts in the future to contact Veloura in regards to their unresolved consumer complaints.

  • Kevin
  • Posted by Scambook Investigator Kevin on 9/3/2013
  • Due to a lack of a response, I sent an additional email to Veloura on 9/3/2013. I alerted them to their public profile and large number of unresolved consumer complaints that have been posted to Scambook. I await their response and will update accordingly.

  • Kevin
  • Posted by Scambook Investigator Kevin on 8/26/2013
  • I sent an email to Veloura on 8/26/2013 to establish a line of communication with the business in order to determine their interest in resolving their complaints. I await their response and will update everyone as the situation progresses.

  • Aleks
  • Posted by Scambook Investigator Aleks on 7/19/2013
  • On 07/19/13 at 10:06 AM PST, I dialed (888) 337-7382 to contact Veloura. A representative by the name of Krista answered the phone and told me that they do not need to respond to these complaints. I informed her that if Veloura refuses to respond, Scambook assumes that as refusing to resolve their complaint and provide any type of customer service. She said that she does not want to be responsible for that, and I said then she needs to escalate the issue to her managment. She then hung up on me. At this time, it seems as Veloura does not want to resolve their complaints or provide any type of customer service for these complaints on Scambook.

  • Zak
  • Posted by Scambook Investigator Zak on 7/12/2013
  • As of 07/12/13 Scambook has received no response from Veloura.

  • Zak
  • Posted by Scambook Investigator Zak on 7/2/2013
  • On 07/02/13 I contacted Veloura via email to info@naturalhealthnetwork.com informing Veloura of their public Scambook profile and posted complaint along with all of my contact information, if Veloura wishes to offer any level of customer service regarding the complaint.

  • Kevin
  • Posted by Scambook Investigator Kevin on 7/2/2013
  • I contacted Veloura by dialing 888-337-7382 on 7/2/2013. I spoke with a supervisor by the name of Ben and when I mentioned I was calling from Scambook, he immediately told me to never call again and disconnected the call.

  • sam21
  • Posted by Scambook Investigator sam21 on 6/18/2013
  • Scambook sent a detailed email to Veloura regarding the consumer complaint on our site along with all of our contact information. We will keep everyone updated as the situation unfolds.

  • Jennifer
  • Posted on 6/13/2013
  • On 06/13/2013 Scambook mailed Veloura a letter, via Certified Mail, to 2500 E. Imperial Hwy Suite 201-273
    Brea CA 92821
    informing them of complaint(s). We are currently waiting for a reply.

  • Scambook
  • Posted on 6/12/2013
  • Company contact information was updated.

  • sam21
  • Posted by Scambook Investigator sam21 on 6/5/2013
  • Scambook attempted to call Veloura regarding the consumer complaints on our site but, we were unable to reach a live operator. We will keep everyone updated as the situation unfolds and attempt more call backs.

  • Scambook
  • Posted on 6/5/2013
  • Company contact information was updated.

  • Scambook
  • Posted on 6/4/2013
  • Company contact information was updated.

  • Raymond
  • Posted by Scambook Investigator Raymond on 5/3/2013
  • Scambook update:
    No recent development(s).

  • Jennifer
  • Posted on 4/29/2013
  • On 04/29/2013 Scambook mailed Veloura a letter, via Certified Mail, to 2500 E. Imperial Hwy Suite 201-273
    Brea CA 92821
    informing them of complaint(s). We are currently waiting for a reply.

  • Raymond
  • Posted by Scambook Investigator Raymond on 4/26/2013
  • Scambook update:
    No recent development(s).

  • Kevin_M
  • Posted by Scambook Investigator Kevin_M on 4/22/2013
  • On 4/22/2013 at 11:10am PST, I contacted Veloura by dialing (888) 337-7382. I was informed that the representative could only speak to the consumer.

  • Raymond
  • Posted by Scambook Investigator Raymond on 4/19/2013
  • Scambook update:
    Scambook forwarded information to Veloura, regarding user submitted information on Scambook. Details and contact information have been included to assist any decision maker at Veloura in resolving the posted complaints; if they wish to provide any kind of customer service to their consumers.

  • Jennifer
  • Posted on 4/17/2013
  • On 03/27/2013 Scambook mailed Veloura a letter, via Certified Mail, to 2500 E. Imperial Hwy Suite 201-273
    Brea CA 92821
    informing them of complaint(s). We are currently waiting for a reply.

  • Raymond
  • Posted by Scambook Investigator Raymond on 4/12/2013
  • Scambook update:
    No recent development(s).

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