Company Details

HydraWhite

  • HydraWhite logo
  • HydraWhite Summary

    .
    I made an additional contact to HydraWhite on 9/11/2013. I spoke with a customer service representative in regards to their consumer complaints. The representative was unable to help me and took down my contact information in order to have the proper party return my call. I await their response and will update everyone as the situation progresses.

    Information about HydraWhite was first submitted to Scambook on Nov 17, 2013. Since then the page has accumulated 222 consumer complaints. On average users reported $122.14 of damages. Scambook's investigation team reached out to this company a total of 15 times, Scambook Investigators last contacted them on Aug 13, 2013.

  • Company Information

  • Address:
    • 7565 Commercial Way
    • Unit E
    • Henderson NV 89011
  • Website:
  • Phone:(855) 840-4928, (866) 913-2654, (855) 849-1954
  • Additional Employees:
    • Jamie Marks Principal
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    222
  • Unresolved Reported Damage $27,116.13
 
 

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Recent Activity

  • Kevin
  • Posted by Scambook Investigator Kevin on 9/11/2013
  • I made an additional contact to HydraWhite on 9/11/2013. I spoke with a customer service representative in regards to their consumer complaints. The representative was unable to help me and took down my contact information in order to have the proper party return my call. I await their response and will update everyone as the situation progresses.

  • Kevin
  • Posted by Scambook Investigator Kevin on 8/28/2013
  • I sent an email to HydraWhite at [email protected] on 8/28/2013. I alerted them to their public profile and unresolved consumer complaints that have been posted to Scambook. I await their response and will update accordingly.

  • Kevin
  • Posted by Scambook Investigator Kevin on 8/21/2013
  • I sent an email to HydraWhite at [email protected] on 8/21/2013 to establish a line of communication with the business in order to determine their interest in resolving their complaints. I await their response.

  • Kevin
  • Posted by Scambook Investigator Kevin on 8/14/2013
  • I contacted HydraWhite at 855-849-1954 on 8/14/2013. I spoke with a customer service representative regarding their public profile and unresolved consumer complaints that have been posted to Scambook. I was only able to leave my contact information in hopes of having the proper party return my call. I await their response and will update everyone as the situation progresses.

  • Jennifer
  • Posted on 8/13/2013
  • On 08/13/2013 Scambook mailed HydraWhite a letter, via Certified Mail, to 7565 Commercial Way
    Unit E
    Henderson, NV 89011 informing them of complaint(s). We are currently waiting for a reply.

  • Scambook
  • Posted on 8/8/2013
  • Company contact information was updated.

  • Jennifer
  • Posted on 6/11/2013
  • On 06/11/2013 Scambook First Class Mail notification letter was returned to our office as not deliverable.

  • Scambook
  • Posted on 6/11/2013
  • Company contact information was updated.

  • Scambook
  • Posted on 5/31/2013
  • Company contact information was updated.

  • Zak
  • Posted by Scambook Investigator Zak on 3/27/2013
  • On 03/27/13 at 2:15 PM PST I dialed (855) 840-4928 to contact HydraWhite. Rain agent ID 0502 answered my call and I requested to be escalated to a decision maker of HydraWhite for an immediate response to over 140 consumer complaints that have been posted publicly that HydraWhite has been aware of previously and have chosen to ignore so far. Rain agent ID 0502 refused to escalate my urgent call to anyone at all above herself and stated that she would attempt to have her supervisor return my call.

  • Scambook
  • Posted on 1/4/2013
  • Company received their 100th complaint.

  • Scambook
  • Posted on 12/26/2012
  • Company contact information was updated.

  • Scambook
  • Posted on 12/24/2012
  • Company received their first complaint.

  • lisadott
  • Posted by Scambook Investigator lisadott on 12/19/2012
  • I sent a follow up email at 10:23am to [email protected] with updated profile information and my contact information.

  • lisadott
  • Posted by Scambook Investigator lisadott on 11/21/2012
  • I contacted HydraWhite for a follow up at 10:32am by dialing (855) 840-4928 and spoke with the floor supervisor. I informed her of the updated profile information and she stated that she is aware that their company has spoken to us previously and that information in regards to the profile has already been submitted to the corporate office. I gave her my contact information and asked her to submit that as well. I am currently waiting for a response.

  • lisadott
  • Posted by Scambook Investigator lisadott on 11/20/2012
  • I followed up with HydraWhite at 3:49pm by emailing [email protected] with updated profile information and my contact information. I am currently waiting for a reply.

  • Brian
  • Posted by Scambook Investigator Brian on 11/5/2012
  • I spoke with HydraWhite on 11/5/2012 at 10:17am PST by dialing (855) 840-4928 on spoke with a supervisor named Rene. I notified Rene about the public profile for HydraWhite along with the consumer complaints. Rene said she was aware of the profile and that she would have someone for her corporate office contact regarding this profile. I left my contact information and I am currently waiting for a response. I will continue to update our users as this situation continues to progress.

  • lisadott
  • Posted by Scambook Investigator lisadott on 11/1/2012
  • I attempted to contact HydraWhite at 12:19pm by emailing [email protected]. I am currently waiting for a reply.

  • Kevin
  • Posted by Scambook Investigator Kevin on 10/24/2012
  • I called Hydra White at 855-840-4928 on 10/24/2012. I asked to speak with a Supervisor, but none was available. I also asked for contact information to the corporate office, but none was available as well. I was told a Supervisor would be calling me back shortly. I await their response.

  • lisadott
  • Posted by Scambook Investigator lisadott on 10/10/2012
  • I attempted to follow up with HydraWhite at 2:09pm by dialing 855-840-4928 and spoke with Katie. I informed Katie of the profile and asked to speak to the appropriate channel in regards to this. Katie stated that nobody is able to take my call and took down my contact information to submit to her supervisor.

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