Company Details

VendoSupport.com

  • VendoSupport.com logo
  • VendoSupport.com Summary

    .
    I made an additional call to VendoSupport.com on 7/10/2013. I spoke with a supervisor named Mark regarding their Scambook profile and unresolved consumer complaints. Mark was only able to advise me to send an email to [email protected]. I told him we had done this multiple times and Mark told me he couldn't help me further due to the fact they were only customer support.

    Information about VendoSupport.com was first submitted to Scambook on Nov 17, 2013. Since then the page has accumulated 84 consumer complaints. On average users reported $2170.09 of damages. Scambook's investigation team reached out to this company a total of 12 times, Scambook Investigators last contacted them on Jul 10, 2013.

  • Company Information

  • Address:
    • Dorfstrasse 50
    • Elgerberg 6390
  • Website:
  • Phone:(877) 777-3758, +41-415880117
  • Additional Employees:
    • Albert Deschenes Director
    • Thierry Arrondo Managing Director of International
    • Owen Kavanagh Manager of Partner Program
    • Debora Xavier Integrations
    • Andrew Baxter Engineer
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    84
  • Unresolved Reported Damage $57,881.22
 
 

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Recent Activity

  • Kevin
  • Posted by Scambook Investigator Kevin on 7/10/2013
  • I made an additional call to VendoSupport.com on 7/10/2013. I spoke with a supervisor named Mark regarding their Scambook profile and unresolved consumer complaints. Mark was only able to advise me to send an email to [email protected]. I told him we had done this multiple times and Mark told me he couldn't help me further due to the fact they were only customer support.

  • Kristina
  • Posted by Scambook Investigator Kristina on 7/2/2013
  • On 7.2.2013 at 3:22 PM PST I dialed (877) 777-3758 to contact VendoSupport.com. I spoke to a customer service representative named Nicholas. I fully informed Nicholas of the posted consumer complaints and public business profile regarding VendoSupport.com on Scambook. Nicholas informed me that there are no supervisors available at this time and advised me to call back in the morning. He also advised me to send a detailed email to [email protected] which reaches corporate. I have now sent a second detailed email to [email protected]; fully informing VendoSupport.com of their complaints/profile on Scambook. I am waiting for a response and will keep everyone updated as the situation progresses.

  • Kevin
  • Posted by Scambook Investigator Kevin on 7/2/2013
  • I contacted VendoSupport.com by dialing 877-777-3758 on 7/2/2013. I spoke with Max regarding their Scambook profile and unresolved consumer complaints. Max was only able to offer me an email address in which to send my inquiry. I sent an email to [email protected] in attempt to establish a line of communication in order to determine whether or not VendoSupport.com has interest in resolving their complaints.

  • Kristina
  • Posted by Scambook Investigator Kristina on 6/25/2013
  • On 6/25/2013 at 5:44 PM PST I sent a third detailed email to [email protected] fully informing VendoSupport.com of their public business profile on Scambook and posted consumer complaints. I provided all of my direct contact information. I am waiting for a response and will keep everyone updated if the situation progresses.

  • Kristina
  • Posted by Scambook Investigator Kristina on 6/10/2013
  • On 6/10/2013 at 11:30 AM PST I sent a second detailed email to [email protected] fully informing VendoSupport.com of their public business profile on Scambook and posted consumer complaints. I provided all of my direct contact information. I am waiting for a response and will keep everyone updated as the situation progresses. I received a bounce back email from [email protected]

  • Kristina
  • Posted by Scambook Investigator Kristina on 6/5/2013
  • 6/5/2013 at 3:43 PM PST I dialed (877) 777-3758 to contact VendoSupport.com. I spoke to a supervisor named Max. I fully informed Max of VendoSupport.com's public business profile and posted consumer complaints. Max provided me with a direct email address for corporate: [email protected] . I sent a detailed email to corporate fully informing them of the posted consumer complaints and public business profile on Scambook. I provided all of my direct contact information and am waiting for a response. I will keep everyone updated as the situation progresses.

  • Kristina
  • Posted by Scambook Investigator Kristina on 5/8/2013
  • On 5/08/2013 at 9:28 AM PST I sent a detailed email to [email protected] fully informing VendoSupport.com of their public business profile on Scambook and posted consumer complaints. I provided all of my direct contact information. I am waiting for a response. I will keep everyone updated if the situation progresses or changes in anyway.

  • Kristina
  • Posted by Scambook Investigator Kristina on 4/23/2013
  • On 4/23/2013 at 4:10 PM PST I sent a detailed email to [email protected] fully informing VendoSupport.com of their public business profile on Scambook and posted consumer complaints. I left all of my direct contact information. I am waiting for a response.I will keep everyone updated as the situation progresses.

  • Scambook
  • Posted on 4/23/2013
  • Company contact information was updated.

  • Raymond
  • Posted by Scambook Investigator Raymond on 4/4/2013
  • Scambook update:
    Scambook forwarded information to Vendo's corporate office at +41.415 880 117, regarding user submitted information on Scambook. Details and contact information have been included to assist any decision maker at Vendo's corporate office in resolving the posted complaints; if they wish to provide any kind of customer service to their consumers.

  • Raymond
  • Posted by Scambook Investigator Raymond on 3/26/2013
  • Scambook update:
    Scambook forwarded information to VendoSupport.com, regarding user submitted information on Scambook. Contact information has been included to assist any decision maker at VendoSupport.com in resolving the posted complaints, if they wish to provide any kind of customer service to their consumers.

  • Scambook
  • Posted on 1/9/2013
  • Company received their 50th complaint.

  • Raymond
  • Posted by Scambook Investigator Raymond on 11/16/2012
  • November 16th, 2012 at 10:39 a.m. PST

    Scambook attempted to contact VendoSupport.com by phone at (877) 777-3758. The automated system attempts to redirect incoming callers to email support at [email protected], but does have an option to wait for a live representative from vendosupport.com. I was not able to connect with a live representative.

  • Kevin
  • Posted by Scambook Investigator Kevin on 9/13/2012
  • I called VendoSupport.com at 877-777-3758 on 9/13/2012. After being on hold for several minutes, I finally got to speak to a Customer Service Rep. I alerted them to the profile created about Vendo Support that has been posted to Scambook. I asked to speak to his Supervisor, then he put me on hold for another several minutes, and finally I hung up. I did email them at [email protected], in which I detailed the complaints and monetary damage reported on Scambook. I await their response and will update everyone as the situation progresses.

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Location of Complaints