Company Details

African Mango Metaburn

  • African Mango Metaburn logo
  • African Mango Metaburn Summary

    .
    I called African Mango Metaburn at 888-563-0374 on 4/4/2013. I spoke with a customer service rep named Cheryl and alerted her to the public profile and large number of consumer complaints that have been posted to Scambook. Cheryl stated that African Mango Metaburn had no comment regarding the consumer complaints and ended our call.

    Information about African Mango Metaburn was first submitted to Scambook on Sep 08, 2013. Since then the page has accumulated 521 consumer complaints. On average users reported $1573.12 of damages. Scambook's investigation team reached out to this company a total of 10 times, Scambook Investigators last contacted them on Apr 18, 2013.

  • Company Information

  • Website:
  • Phone:(888) 563-0374
  • Additional Employees: No known Employees
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Company Rating


Company Statistics

  • Complaints Unresolved
    521
  • Unresolved Reported Damage $806,337.32
 
 

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Recent Activity

  • Kevin
  • Posted by Scambook Investigator Kevin on 4/4/2013
  • I called African Mango Metaburn at 888-563-0374 on 4/4/2013. I spoke with a customer service rep named Cheryl and alerted her to the public profile and large number of consumer complaints that have been posted to Scambook. Cheryl stated that African Mango Metaburn had no comment regarding the consumer complaints and ended our call.

  • Raymond
  • Posted by Scambook Investigator Raymond on 3/25/2013
  • March 25th, 2013 - 8:47 p.m. PST

    Scambook forwarded information to African Mango Metaburn, regarding user submitted information on Scambook. Contact information has been included to assist any decision maker at African Mango Metaburn in resolving the posted complaints, if they wish to provide any kind of customer service to their consumers.

  • Zak
  • Posted by Scambook Investigator Zak on 3/25/2013
  • On 03/25/13 at 5:10 PM PST I dialed (888) 563-0374 to contact African Mango Metaburn. Edmon answered my call. As soon as I identified myself as an investigator calling from Scambook Edmon advised me that it was against his company's policy, African Mango Metaburn to take any calls coming from Scambook and he had to disconnect the call immediately.

  • lisadott
  • Posted by Scambook Investigator lisadott on 1/28/2013
  • I attempted to contact African Mango & Meta Burn at 3:36pm by emailing [email protected] with profile information and my contact information. I am currently waiting for a reply.

  • Zak
  • Posted on 11/2/2012


  • Zak L--

    On 10/11/2012 at 9:40AM PST I dialed 1-888-563-0374 to contact African Mango. I spoke with customer care and they were already aware of African Mango's public profile along with the many unresolved customer complaints. Customer care stated that a supervisor would have to return my phone call and took all of my contact information. I informed customer care that investigators from Scambook have been waiting for a call from the appropriate supervisor at African Mango since August 2012. I also informed customer care of African Mango that all of this information is publicly recorded and any consumer can see the current progress of Scambook's many attempts to get resolution on behalf of their numerous customers with current complaints.



    On 11/02/2012 at 11:39AM PST I dialed 1-888-563-0374 to contact African Mango. Sam answered my call and Sam was already fully aware of African Mango's public profile on Scambook with all of their current unresolved customer complaints. I told Sam investigators from Scambook have been waiting for a return call from a decision maker at African Mango since August 2012. Sam assured me that Scambook would be receiving a call back eventually. Sam repeated all of my contact information that African Mango already has stored on file. Sam stated he told his supervisor Kate of my call but she was too busy during our entire twenty minute conversation to take and address my call immediately. Sam promised I will be receiving a call back by Monday at the latest, I will be updating everyone as this investigation progresses.

  • Raymond
  • Posted by Scambook Investigator Raymond on 11/2/2012
  • November 2nd, 2012 at 11:39 a.m. PST

    Scambook attempted to contact African Mango Metaburn at (888) 563-0374. A customer service representative, Adam, answered my phone call. I explained to Adam that I was interested in speaking with decision makers with the ability to speak publicly regarding the user submitted information on Scambook.com. Adam then transferred me to Andrea Parri, the head of the customer service center contracted with all African Mango content. Ms. Parri was aware of the information on Scambook.com, and stated that she has already informed corporate of the information. African Mango has yet to respond to any Scambook inquires, however, Andrea says that African Mango is responsive to their center's inquires. Andrea also said that she did not feel confortable speaking on behalf of African Mango, and that someone from the corporate office would be needed for public responses. Ms. Parri assisted me to the best of her ability, but would not guide me/transfer me to the African Mango corporate office; nor would she let me have the contact information for the corporate offices. I informed Andrea that the entire call will noted and posted publicly on Scambook.com. Additionally, I thanked Andrea for taking the time to speak with me, and ended the call.

  • ShanaT
  • Posted on 11/2/2012
  • Kevin Morris contacted African mango at 11:39am by dialing (888) 563-0374. He spoke with Naomi a third party representative of African Mango. Naomi informed Kevin that another representative of Scambook was currently speaking with her supervisor. Kevin informed Naomi that African Mango alone had 81 company profiles on Scambook and he tried to help sort through the profiles to get a clearer picture of which profiles were linked the the call center. Prior to fully addressing the issue the call was disconnected by Naomi.

  • Kevin
  • Posted by Scambook Investigator Kevin on 10/18/2012
  • I made an additional call to African Mango Metaburn at 888-563-0374. I spoke to Rosel again. She informed me that her upper management has not decided on whether or not to pursue using Scambook. I had her pass off my information again to the proper channels.

  • Kevin
  • Posted by Scambook Investigator Kevin on 10/1/2012
  • I called African Mango Metaburn at 888-563-0374 on 10/1/2012. I spoke to a Customer Rep named Rosel. Unfortunately, her Supervisor was unavailable, but I did give her my information to pass off through the proper channels. I await their response and will update everyone as the situation progresses.

  • Kevin
  • Posted by Scambook Investigator Kevin on 8/30/2012
  • I called African Mango MetaBurn at 888-563-0374 on 8/30/2012. I spoke to a Supervisor and informed her about the large number of complaints posted on Scambook. I gave her my information and she told me she would be looking on Scambook and reading some of your complaints. I will update everyone as the situation progresses.

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