Rakuten.com

On 9.3.2013 at 10:15 AM PST I dialed (949) 389-2000 to contact Rakuten.com. I reached a representative who was attempting to connect me to the supervisor Nick Thompson, and the line was disconnected. I sent a detailed email to [email protected], Attn: Nick Thompson, fully informing Rakuten.com of their posted consumer complaints and public business profile on Scambook via email. I am waiting for a reply and will keep everyone updated as the situation progresses.

On 8/15/13 at 2:40 PM PST I dialed (949) 389-2000 to contact Rakuten.com. There was no answer, but I did leave another detailed voice mail informing Nick Thompson, a supervisor at Rakuten.com about their public business profile and new posted consumer complaints on Scambook. I provided all of my direct contact information. I am waiting for a response and will keep everyone updated if the situation progresses or changes in anyway.

On 05/29/13 at 9:04 AM PST I dialed (949) 389-2000 to contact Rakuten.com. There was no answer, but I did leave a detailed voice mail informing Nick Thompson, a supervisor at Rakuten.com about their public business profile and new posted consumer complaint on Scambook. I provided all of my direct contact information. I am waiting for a response and will keep everyone updated if the situation progresses or changes in anyway.

On 05/15/2013 Scambook mailed Rakuten.com a letter, via First Class Mail, to 85 Enterprise
Suite 100
Aliso Viejo, CA 92656 informing them of complaint(s). We are currently waiting for a reply.

On 05/15/13 at 10:30 AM PST I dialed (949) 389-2000 to contact Rakuten.com. There was no answer, but I did leave a detailed voice mail following up with Nick Thompson, a supervisor of Rakuten.com willing to answer any questions he may have about their public business profile and posted consumer complaints on Scambook. I provided all of my direct contact information.

On 05/13/13 at 1:30 PM PST I dialed (949) 389-2000 to contact Rakuten.com. There was no answer, but I did leave a detailed voice mail informing Rakuten.com about their public business profile and posted consumer complaints on Scambook. I provided all of my direct contact information. I am waiting for a response and will keep everyone updated if the situation progresses or changes in anyway.

On 05/13/13 at 1:48 PM PST I dialed (949) 389-2000 to contact Rakuten.com. There was no answer, but I did leave a detailed voice mail informing Rakuten.com about their public business profile and complaint on Scambook. I provided all of my direct contact information. I am waiting for a response and will keep everyone updated if the situation progresses or changes in anyway.

On 5/10/2013 at 9:30 AM PST I dialed (949) 389-2000 to contact Rakuten.com. I spoke to a customer service representative named Ferlina. I fully informed Ferlina of Rakuten.com's posted consumer complaints and public business profile on Scambook. Ferlina took down all of my direct contact information and stated that she is passing it on to her supervisor, Rober Perez. I am waiting for a response and will keep everyone updated if the situation progresses or changes in anyway.

On 5/01/2013 at 9:29 AM PST I sent a detailed email to [email protected] fully informing Rakuten.com of their public business profile on Scambook and posted consumer complaints. I left all of my direct contact information. I am waiting for a response and will keep everyone updated as the situation progresses.

On 4/30/2013 at 9:26 AM PST I dialed (949) 389-2000 to contact Rakuten.com. I left a detailed voice mail for a supervisor dealing with consumer affairs named Nick Thompson. I fully informed Nick of the posted consumer complaints and public business profile for Rakuten.com on Scambook. I provided all of my direct contact information and am waiting for a response. I will keep everyone updated as the situation progresses.

Company received their first complaint.