Company Details

JaxJade

  • JaxJade logo
  • JaxJade Summary

    .
    On 09/19/13 at 4:06 PM PST, I sent another email to [email protected] to express concern for these complaints. I have linked the profile for Jax Jade in the email and have left all of my direct contact details if Jax Jade would like to provide any level of customer service for these complaints.

    Information about JaxJade was first submitted to Scambook on Jan 04, 2013. Since then the page has accumulated 9 consumer complaints. On average users reported $82.88 of damages. Scambook's investigation team reached out to this company a total of 17 times, Scambook Investigators last contacted them on Sep 19, 2013.

  • Company Information

  • Website:
  • Phone:(973) 500-3122
  • Additional Employees:
    • Klaus Wexler Admin
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    9
  • Unresolved Reported Damage $745.94
 
 

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Recent Activity

  • Aleks
  • Posted by Scambook Investigator Aleks on 9/19/2013
  • On 09/19/13 at 4:06 PM PST, I sent another email to [email protected] to express concern for these complaints. I have linked the profile for Jax Jade in the email and have left all of my direct contact details if Jax Jade would like to provide any level of customer service for these complaints.

  • Aleks
  • Posted by Scambook Investigator Aleks on 9/12/2013
  • On 09/12/13 at 11:14 AM PST, I dialed (973) 500-3122 to contact Jax Jade. I spoke to Jane, whom I fully informed of the public business profile and consumer posted complaints for Jax Jade on Scambook. Jane assured me that my information would be forwarded to management and that they would call me back. I stressed the importance of relying my message especially when I still have not heard from Jax Jade management after all the times I have attempted to contact them.

  • Aleks
  • Posted by Scambook Investigator Aleks on 9/5/2013
  • On 9/5/2013 3:27 PM PST, I contacted Jax Jade through their contact form on their website, www.jaxjade.com/contact.php. I fully informed Jax Jade of their public business profile and posted consumer complaint. I provided all of my direct contact information if Jax Jade has any interest in resolving their complaint.

  • Aleks
  • Posted by Scambook Investigator Aleks on 8/27/2013
  • On 08/27/13 at 11:23 AM PST, I dialed (9730 500-13122 to contact Jax Jade. Kate answered the phone and I expressed that after numerous attempts at communications with Jax Jade I still have not heard a single response from anyone from the Jax Jade team or management. Kate stated she would put a priority on my message and send all of my direct contact information to the management of Jax Jade.

  • Aleks
  • Posted by Scambook Investigator Aleks on 8/20/2013
  • On 08/20/13 at 3:39 PM PST, I dialed (973) 500-3122 and Ann answered the phone. I asked to speak to Marilyn but Anna said she did not know who Marilyn was. I then asked Ann if she could pass along my contact information to the management team of Jax Jade. Ann stated she recorded all of my contact information and that she will pass it along to the management of Jax Jade.

  • Aleks
  • Posted by Scambook Investigator Aleks on 8/13/2013
  • On 8/13/2013 3:38 PM PST, I dialed (973) 500-3122, to contact JaxJade. I spoke to
    Marilyn again, the customer service representative. I informed Marilyn that I have still not received a call from anyone at JaxJade yet. Marilyn checked to see if my contact information she had recorded was correct and then stated that she will send another request to the management team at JaxJade.

  • Aleks
  • Posted by Scambook Investigator Aleks on 8/8/2013
  • On 8/8/2013 9:08 AM PST, I dialed (973) 500-3122, to contact JaxJade. I spoke to
    Marilyn, customer service representative whom I fully informed of JaxJade's public profile on Scambook along with the posted consumer complaint. Marilyn stated that she recorded my direct contact information and that she will pass it on to the appropriate department.

  • Aleks
  • Posted by Scambook Investigator Aleks on 7/30/2013
  • On 7/30/2013 9:53 AM PST, I have attempted to contact JaxJade via email at [email protected] one more time. I have notified them of several past attempts to contact their company without a response from them. In addition, I have informed JaxJade that this is an urgent matter and needs to be addressed promptly. I left all of my direct contact information in the event that JaxJade has any interest in resolving their complaints

  • Aleks
  • Posted by Scambook Investigator Aleks on 7/24/2013
  • On 7/24/2013 1:33 PM PST, I sent a follow -up detailed email to [email protected]. Again, I fully informed Jax Jade of their public business profile on Scambook and posted consumer complaints. I provided all of my direct contact information if Jax Jade has any interest in resolving the posted complaints.

  • Aleks
  • Posted by Scambook Investigator Aleks on 7/16/2013
  • On 07/16/2013 at 4:42 PM PST, I sent a detailed email to [email protected] fully informing Jax Jade of their public business profile on Scambook and posted consumer complaints. I provided all of my direct contact information if Jax Jade has any interest in resolving the posted complaints.

  • Aleks
  • Posted by Scambook Investigator Aleks on 7/8/2013
  • On 07/08/13 at 4:08 PM PST, I dialed (973) 500-3122 to contact Jax Jade to follow up with them regarding their complaints. Again,there was no answer, but I did leave a detailed voice mail informing Jax Jade about my previous voice mails and their public complaints.Once again, I provided my direct contact information if Jax Jade has any interest in resolving the posted complaints.

  • Aleks
  • Posted by Scambook Investigator Aleks on 7/8/2013
  • On 07/08/13 at 4:08 PM PST, I dialed (973) 500-3122 to contact Jax Jade to follow up with them regarding their complaints. Again,there was no answer, but I did leave a detailed voice mail informing Jax Jade about my previous voice mails and their public complaints.Once again, I provided my direct contact information if Jax Jade has any interest in resolving the posted complaints.

  • Aleks
  • Posted by Scambook Investigator Aleks on 7/1/2013
  • On 07/01/13 at 4:47 PM PST, I dialed (973) 500-3122 to contact Jax Jade to follow up with them regarding their complaints. There was no answer, but I did leave a detailed voice mail informing Jax Jade about their public business profile, their complaints, and the importance of resolving these complaints. Once again, I provided my direct contact information if Jax Jade has any interest in resolving the posted complaints.

  • Aleks
  • Aleks
  • Posted by Scambook Investigator Aleks on 6/25/2013
  • On 06/24/2013 at 09:31 AM PST, I dialed (973) 500-3122 to contact Jax Jade . I spoke to customer service representative, Kape, whom I fully informed of Jax Jade's public profile on Scambook along with the posted consumer complaint. Kape informed me that that she works for a third party calling center and that I would have to go onto the website and send an email through their "contact us" form. I followed her instructions and sent an email through Jaxjade.com. I provided my direct contact information if Jax Jade has any interest in resolving these complaints. I am currently waiting for a response.

  • Kevin
  • Posted by Scambook Investigator Kevin on 3/8/2013
  • I called JaxJade at 973-500-3122 on 3/8/2013. I spoke with a customer service rep and alerted him to the public profile and consumer complaints that have been posted to Scambook. He informed me they were a third party call center that only handles JaxJade's customer service. I was only able to leave my information in order to request a callback. I await their response.

  • Julie
  • Posted by Scambook Investigator Julie on 1/15/2013
  • I contacted JaxJade on 1-15-13 at 3:50pm PST by dialing (973) 500-3122 to inform the company about their public profile on Scambook. I spoke with Ella who notified me that a decision maker was unavailable, and directed me through the proper channels. I will update everyone as the situation progresses.

  • Scambook
  • Posted on 1/7/2013
  • Company contact information was updated.

  • Scambook
  • Posted on 1/4/2013
  • Company received their first complaint.

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Location of Complaints