Company Details

Louis Vuitton

  • Louis Vuitton logo
  • Louis Vuitton Summary

    Louis Vuitton received their 10th complaint on .

    Information about Louis Vuitton was first submitted to Scambook on Sep 07, 2013. Since then the page has accumulated 12 consumer complaints. On average users reported $3633.20 of damages. Scambook's investigation team reached out to this company a total of 2 times, Scambook Investigators last contacted them on Jan 15, 2013.

  • Company Information

  • Address:
    • 1151 Galleria blvd.
    • Space 1180
    • Roseville CA 95678
  • Website:
  • Phone:(916) 772-2211
  • Additional Employees:
    • (Manager) Pault Caras
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    12
  • Unresolved Reported Damage $43,598.38
 
 

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Recent Comments From Company Reports ▼

  • Louis Vuitton Complaint 19323 for $1,400.00
  • jeanie83
  • jeanie83 SBID #e5ce7f3f42
  • Posted 11/29/2013
  • I have just recently had the same interaction with Louis Vuitton as you have. I purchased a bag and six months later it ripped along the seam. I fought with customer service online for two months before taking it into the store. I was told by one associate that she sees this often, and as the bag was less than a year old, they would fix it for me. When I went to the counter I was told that I used the bag too much, and that it would cost 300$ to fix.
    When I purchased my first LV, I was told they had a lifetime warranty by the sales associate. I continues to purchase these bags and was absolutely appalled by the level of service I received.
    They do not respond to the Better Business Bureau and do have a rating of F!
    Upon advice from an attorney, I have written the Department of Consumer Affairs in the state where I purchased the bag, and the state where I purchased my bags. I also have been blogging and posting online. I urge you to do the same. This company should not be allowed to treat customers this way, especially for bags that cost as much as these do.
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