Company Details

Vitalyze And Sylkskin Products

  • Vitalyze And Sylkskin Products logo
  • Vitalyze And Sylkskin Products Summary

    .
    I called Vitalzye and Sylkskin Products at 866-405-1578 on 4/5/2013. I spoke with Karen regarding their public profile and consumer complaints that have been posted to Scambook. After placing me on hold, she informed me that her supervisor wanted her to take down my contact information in order to request a call back. I await their response.

    Information about Vitalyze And Sylkskin Products was first submitted to Scambook on Sep 25, 2014. Since then the page has accumulated 321 consumer complaints. On average users reported $229.64 of damages. Scambook's investigation team reached out to this company a total of 10 times, Scambook Investigators last contacted them on Apr 18, 2013.

  • Company Information

  • Address:
    • 18015 Sant Angelo Dr
    • Lutz FL 33558-4839
  • Website:
  • Phone:(866) 405-1578
  • Email Not Yet on File
  • Additional Employees:
    • A. Brown Admin
    • Paul Gomez Manager
    • B Johnson
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    321
  • Unresolved Reported Damage $73,888.32
 
 

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Recent Comments From Company Reports ▼

  • Sylk Skin & Vitalyze Complaint 167078 for $109.00
  • Moira
  • Moira SBID #2b45e9019c
  • Posted 12/02/2014
  • I HAVE BEEN CHARGED ANOTHER £64 YESTERDAY EVEN THOUGH MY BANK IS MONITORING MY ACCOUNT I WILL CONTACT THE BANK TOMORROW AS THEY SAID I WOULD GET A CASH REFUND IF ANYMORE TRANSACTIONS AFTER I HAD CONTACTED THEM. I AM AT MY WITS END NOW WHAT CAN BE DONE? THIS IS THE THIRD TIME THEY HAVE TAKEN MONEY FROM MY ACCOUNT. PLEASE HELP ME.
  • Was this helpful?
  • Sylk Skin Earnmicrosoftcash Complaint 183226 for $61.32
  • GracieV
  • GracieV SBID #561776a813
  • Posted 12/02/2014
  • I was going to order the cream, but decided to research on-line and also read their terms & conditions before ordering. Nothing appears to be illegal, it's clearly stated under their T&C how they operate. Also, if you read their offer, it does not state "FREE TRIAL". If it did state "free", then they would be committing an illegal act. This is what it is stated in their terms & Conditions:
    By using, accessing or ordering products from this Website, you hereby agree to all of the following terms.

    Purchasing Products
    You must pay a shipping and handling fee plus your selection of the following:
    - A one-time, 30 Day Supply of Sylk Skin for $99.95.
    - A one-time, 15 Day Supply of Sylk Skin for $14.95. Limit one per household.
    (NOTE: depending on how your S&H calculates on the other page, this price point may change)
    We ship the product the day after you place your order (except that orders placed Saturday-Sunday will be shipped the following Monday). If you are unhappy with the product for any reason, you must call us at 866-405-1578 as we have a 30 day money back guarantee.

    I AM NOT AN ADVOCATE FOR THIS COMPANY. I am, however, stating the facts. It's unfortunate this is happening to so many people. I for one am glad I did not order the product. I'll keep my wrinkles and keep this oompany from accessing my bank or CC information!!
  • Was this helpful?
  • Vitalyze And Sylkskin Products Complaint 184720 for $79.87
  • anglafish
  • anglafish SBID #cbab727ba9
  • Posted 11/29/2014
  • Cheryl, my cc company said I have to return the product and give them 30 days to refund, in the meantime they have notified their bank where the charges come from to not put through anymore charges, IF they do, my cc company will file a dispute. So after 30 days if they do manage to get another one through then I will file a dispute to have my money reimbursed and or shut my card down.
  • Was this helpful?
  • Sylk Skin Complaint 162673 for $3.09
  • Annoyeduser
  • Annoyeduser SBID #6889484474
  • Posted 11/18/2014
  • I had exactly the same happen to me, to my horror this company has charged my card £185+ which makes me feel quite sick, why oh why did I order the FREE samples of Sylk Skin and Vitalyze and stupidly gave them my credit card details, something I would normally never do. I contacted the bank as soon as I realised that I was involved in a scam and at this time the balance on my card was nil as I had realised very early on that something wasn't right, I was told by the bank that I didn't need to cancel my card just for me to keep an eye out for any more transactions on my card but I would be covered by the bank as I had made them aware that I was involved in a scam. When I received a card from Royal Mail asking for £20+ for them to deliver a parcel to me I contacted the bank again and was told again that I didn't need to cancel my card and that a dispute had been raised, a week later and a parcel arrived through the Post, again I contacted my bank when I realised that all this money was being charged to my card, the bank still said that I needn't cancel my card and that I needed to contact the company to cancel any subscriptions i unknowingly had with this awfull company, why wasn't I told to do this the first time I contacted the bank? I and my Husband am so annoyed that in a way the bank let this company keep taking money off my card. I have emailed this company now to say that I do not want any more stuff off them, but I wish that the bank had told me to do this 3 weeks ago instead of telling me I needn't do anything now that they were aware of the matter. Should have read the small print as this company are apparently not doing anything wrong as in the small print it says that they will send creams out every month at this horrendous price. I can't believe that I have been involved in such a scam. My bank have now stopped my card but I don't know what will happen with the £185 amd will I have to pay this horrendous amount of money? + the pump on Vitalyze is broken
  • Was this helpful?
  • Sylk Skin & Vitalyze Complaint 167078 for $109.00
  • Moira
  • Moira SBID #86703c90f2
  • Posted 11/16/2014
  • I have the same complaint about this company.The samples arrived and i was ok about it ,i only paid postage. 3weeks later £63 was taken from my account for the serum. i contacted my bank and they put a block on my acc so that i would not be charged any more money,2weeks later i £65 was taken for the cream and i called the bank again another blok was put in place, 1week later i got a card from the post office telling me i would have to pay £20 pounds for customs. I am so glad i have found this site. Ialso have e.mailed and phoned this company,, no answer.
  • Was this helpful?
  • Vitalyze And Sylkskin Products Complaint 175040 for $79.87
  • VICTIM99
  • VICTIM99 SBID #013ecd7541
  • Posted 11/05/2014
  • Ribby,
    You've got to call your bank to close your account or your credit card, otherwise the crook will continue to rob your money. This is their strategy by pretending not finding your account. But, try to call again till they find your account. That was happen to me too:
    the first call, they didn't find my account; then on the second call, they said the system was unavailable; finally, they found my account on my 3rd call.
  • Was this helpful?
  • Vitalyze And Sylkskin Products Complaint 173468 for $100.00
  • Tina
  • Tina SBID #99a43f3271
  • Posted 11/01/2014
  • i to have just been taken for the sum of £63.63 and £63.98 by this company, i sent for the FREE samples and only had to pay for postage, and to my horror today my statement states this money has been took out of my account, i have rang my bank which will stop any future payments going to this company
    i have no phone number to contact them, anyone got a number i can try please, just so i can give them a piece of my mind
    its a scam
  • Was this helpful?
  • Vitalyze And Sylk Skin Products Complaint 171709 for $98.78
  • Serena
  • Serena SBID #2d33b6e658
  • Posted 10/29/2014
  • Sylk Skin Products
    I ordered the free sample myself and also paid p&p of £3.03 plus a seperate additional £1 for oversea.This was at the end of last month. When checking out my account I found that last week they had taken £63.24 and additional £1 oversea.
    I contacted my bank and they informed me that in the 'terms & conditions' there is a clause that signs you up for additional products and unless you cancel within 14 days this company can take the money. I have request a refund but have to wait until the 15 days visa T&C are up. I have emailed this company and tried calling but to no avail and have NOT received any goods (not that I 'd want them anyway). Hopefully I will get my refund just have to wait and see. So be aware this is a clever but legal scam knowing most people do not read the T&C. I wont be making that mistake again. DO NOT deal with this company!!!
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