Company Details

Juveneu

  • Juveneu logo
  • Juveneu Summary

    .

    Information about Juveneu was first submitted to Scambook on Sep 12, 2013. Since then the page has accumulated 913 consumer complaints. On average users reported $317.87 of damages. Scambook's investigation team reached out to this company a total of 5 times, Scambook Investigators last contacted them on Mar 25, 2013.

  • Company Information

  • Address:
    • Harley Street
    • Suite B29
    • London England W1G 9QR
  • Website:
  • Phone:(866) 881-1138
  • Email Not Yet on File
  • Additional Employees: No known Employees
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    913
  • Unresolved Reported Damage $290,212.93
 
 

Thank you for submitting information suggestions.
We will review your suggestions and update the company profile if necessary.

Recent Comments From Company Reports ▼

  • Juveneu Complaint 80757 for $279.35
  • Zhang
  • Zhang SBID #ccfe19345d
  • Posted 03/12/2014
  • Today I called the Customer Service Tel:+1 866 881 1138. I told them my story and cancelled my order. Unfortunately they said they can not refund my money back for the products they have shipped to me. At beginning they said they can stop my order in two months. But I persistent ask them to stop my order right now. Finally they agree to stop my order by now and give me the cancellation number.

    Another thing I confirmed they used two different names that show up on my credit card statements. one is liftandglowpro and another is Juveneu 18668811138 186688113. They said these two names are the same product. Hope these information will be helpful for you guys who has the same issue.

    I am thinking if there is a way to get my money back, they totally charged me about $558.14 CAN. If you anyone knows how to get the refund, please let me know. Thank you very much.
  • Was this helpful?
  • Juveneu Complaint 74795 for $285.56
  • maxine1301
  • maxine1301 SBID #21e5583340
  • Posted 02/16/2014
  • i also fell victim to this scam,and was at my wits end until last nite when i finally got threw to this company on the phone,who have now sent me 2emails,1sayiny that they are sorry to be losing me as a customer,well im not,never signed up 4 anything in the first place,and 2nd email was to confirm it had been cancelled and i should recieve a full refund in 7days,bloody hope so,and that no further payments will be taken from my account,heres hoping this is the end of this knightmare once and 4 all.phone number 4 anyone else been scammed by this company is 0808 178 7320 and also found e,mail 4 them aswell,support@perfectradience.co.uk,they will tell you at first that they cannot cancel,be firm and demand they cancel it,and make sure you get a confirmation code also,i hope this is usefull to anyone else that has been ripped off by rejuvanew.
  • Was this helpful?
  • Juveneu Complaint 74795 for $285.56
  • maxine1301
  • maxine1301 SBID #d037f3c30e
  • Posted 02/16/2014
  • i also fell victim to this scam,and was at my wits end until last nite when i finally got threw to this company on the phone,who have now sent me 2emails,1sayiny that they are sorry to be losing me as a customer,well im not,never signed up 4 anything in the first place,and 2nd email was to confirm it had been cancelled and i should recieve a full refund in 7days,bloody hope so,and that no further payments will be taken from my account,heres hoping this is the end of this knightmare once and 4 all.phone number 4 anyone else been scammed by this company is 0808 178 7320 and also found e,mail 4 them aswell,support@perfectradience.co.uk,they will tell you at first that they cannot cancel,be firm and demand they cancel it,and make sure you get a confirmation code also,i hope this is usefull to anyone else that has been ripped off by rejuvanew.
  • Was this helpful?
  • Juveneu Complaint 56981 for $176.36
  • Sprim5
  • Sprim5 SBID #4bf2eca4d9
  • Posted 01/26/2014
  • Hi Im from leeds, england. I have had exactly the same thing done to me they have managed now to get £280 from me, even after contacting my bank to reverse any charges from the company they still seemed to have managed to take money from my account i was also sent an notification email after trying to cancel my shipment with them to saying they would cancel my account with them, but obviously not? What do i do...? Surely they cannot get away with it, they have several misleading advertisements and false contact details? HELP...wehere do we go from here?
  • Was this helpful?
  • Juveneu Complaint 56981 for $176.36
  • Sprim5
  • Sprim5 SBID #4bf2eca4d9
  • Posted 01/26/2014
  • Hi Im from leeds, england. I have had exactly the smae thing done to me they have managed now to get £280 from me, even after contcating my bank to reverse any charges from the company they still seemed to have managed to take money from my account i was also sent an notification email after trying to cancel my shipment with them to saying they would cancel my account with them, but obviously not? What do i do...? Surely they cannot get away with it, they have several misleading advertisements and false contact details? HELP...wehere do we go from here?
  • Was this helpful?
  • Juveneu Complaint 56981 for $176.36
  • Sprim5
  • Sprim5 SBID #4bf2eca4d9
  • Posted 01/26/2014
  • Hi Im from leeds, england. I have had exactly the smae thing done to me they have managed now to get £280 from me, even after contcating my bank to reverse any charges from the company they still seemed to have managed to take money from my account i was also sent an notification email after trying to cancel my shipment with them to saying they would cancel my account with them, but obviously not? What do i do...? Surely they cannot get away with it, they have several misleading advertisements and false contact details? HELP...wehere do we go from here?
  • Was this helpful?
  • Juveneu Complaint 56814 for $29.95
  • nicki
  • nicki SBID #4b38c6490d
  • Posted 01/09/2014
  • your lucky - must people have been charged $100 of dollars. i ordered to but cancel as soon as i received the sample which was a med size pot, which i paid only $5.00? i have been using the product and its fabulous - my skin is clear and all my little lines have gone. it really does work, so next time i order i will order then cancel my credit card and get a new cc and a new number so they don't double charge me or something.

    auckland
    new zealand
  • Was this helpful?
  • Juvena and Revita-Col.com Complaint 40792 for $300.00
  • Jill
  • Jill SBID #92d4ae7582
  • Posted 01/09/2014
  • I am experiencing the same problem - unauthorised use of credit card and product keeps arriving every couple of months - i am on the phone now to a representative who says they won't do anything about it. The company states that there is a clause in the initial "free trial" which states if they don't hear from you within 15 days of trialling free product they will assume you wish to continue purchase. I have managed to cancel future orders but no money back.
  • Was this helpful?
  • Juveneu Complaint 42268 for $200.00
  • Kaz-1
  • Kaz-1 SBID #d7d6d5be8d
  • Posted 12/01/2013
  • Hi I was successful in getting my money back from this company I called and requested refund - they wanted me to do all this paperwork in order to request refund - i refused and demanded that money be refunded. Also this product caused massive breakouts and ruined my skin - there is no way i would have ordered after the trial.
  • Was this helpful?
  • Juveneu Complaint 41173 for $81.91
  • Kaz-1
  • Kaz-1 SBID #d7d6d5be8d
  • Posted 12/01/2013
  • Hi Shirley I called them and asked to refund - they started to tell me that I had to email my request etc and I refused. I told them that it was an unauthorised transaction and to refund immediately. There is no way i would have purchased product after the trail period ... my skin broke out like I was a teenager. It is horrible!
  • Was this helpful?
  • Juveneu Complaint 42085 for $89.74
  • Christine
  • Christine SBID #9b8ddcd1e3
  • Posted 11/30/2013
  • Karen & others who have been "scammed" by this company, I have been going through the same experience with a company called
    PuraSilk or Natural Health Net, which is what appeared on my credit card with UNAUTHORIZED CHARGES OF ABOUT $130.00! I also answered an on-line ad for a 14 day FREE trial of PuraSilk for only
    $3.99 for shipping, and if I did not like it, I could cancel within that time. I immediately received notification from PuraSilk aka Natural Health Net with an invoice on-line for a total of $25.87! That was supposed to be for the free trial of $3.99! Then I contacted my credit card company and was informed that there was yet another charge by this phony company in the amount of $89.99! I phoned Natural Health Net as soon as I could, and you can read my story if you want if you look for PuraSilk or Natural Health Net, although I did look for Natural Health Net and could not find it. They did not have a return email address, nor a real address for their company. All they have
  • Was this helpful?

Do you have a complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Report Now

Location of Complaints