Company Details

DiscountBookSale.com

  • DiscountBookSale.com logo
  • DiscountBookSale.com Summary

    .

    Information about DiscountBookSale.com was first submitted to Scambook on Aug 31, 2013. Since then the page has accumulated 54 consumer complaints. On average users reported $155.52 of damages. Scambook's investigation team reached out to this company a total of 4 times, Scambook Investigators last contacted them on Apr 18, 2013.

  • Company Information

  • Address:
    • P.O. Box 810365
    • Boca Raton FL 33481-0365
  • Website:
  • Phone:(561) 989-7400, (866) 707-5858, (800) 511-6538, (866) 587-1008, (888) 228-5348, (866) 529-3413
  • Additional Employees:
    • Amilca Simeon Customer Service
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    54
  • Unresolved Reported Damage $8,397.84
 
 

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Recent Comments From Company Reports ▼

  • BBV*Discount Book Sale .com 866-707-5858 FL Complaint 178775 for $238.00
  • BBV-supportteam
  • BBV-supportteam SBID #a74e3ff9f4
  • Posted 11/25/2014
  • Hello, I'm Jack from the DiscountBookSale.com Support team.

    We take all comments about our products and services very seriously.

    Please note that our membership program is optional and there is no obligation to join in order to purchase any of the products we offer. Also, there is no automatic sign up during your shopping experience with us. In order to become a member, you must first agree to the terms and conditions of our offer, which are clearly shown to you before you make a purchase.

    Additionally, having a membership entitles you to exclusive money-saving benefits such as Free Shipping on your first order, $5 off the first in-stock item you order as a new member, up to 30% off regular product prices each time you shop, extra discounts every month and much more. Plus, you have access to DVDs, books, music, video games, posters, vitamins and more, all at deeply discounted prices. Also, you are free to cancel your membership at anytime, at no cost to you.



    We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.DiscountBookSale.com/store/testimonials.aspx

    Sincerely,
    DiscountBookSale.com
  • Was this helpful?
  • DiscountBookSale.com Complaint 174619 for $34.95
  • BBV-supportteam
  • BBV-supportteam SBID #cf25ee06c8
  • Posted 11/07/2014
  • Hello, I'm Jack from the DiscountBookSale Support team.

    We take all comments about our products and services very seriously.

    Please note that we are not Discount Travel MOTO GI. In order to get further assistance, please contact Discount Travel MOTO GI support team.



    We also invite you to see what customers are saying about our services, please visit our Testimonials page at: http://www.DiscountBookSale.com/store/testimonials.aspx

    Sincerely,
    DiscountBookSale.com
  • Was this helpful?
  • DiscountBookSale.com Complaint 174917 for $119.40
  • BBV-supportteam
  • BBV-supportteam SBID #cf25ee06c8
  • Posted 11/07/2014
  • Hello, I'm Jack from the DiscountBookSale Support team.

    We take all comments about our products and services very seriously. Please note that we only deal in Brand new items and do not sell used books.

    Please note that you joined our membership and you are charged for the membership fee.

    Please note that our membership program is optional and there is no obligation to join in order to purchase any of the products we offer. Also, there is no automatic sign up during your shopping experience with us. In order to become a member, you must first agree to the terms and conditions of our offer, which are clearly shown to you before you make a purchase.

    Additionally, having a membership entitles you to exclusive money-saving benefits such as Free Shipping on your first order, $5 off the first in-stock item you order as a new member, up to 30% off regular product prices each time you shop, extra discounts every month and much more. Plus, you have access to DVDs, books, music, video games, posters, vitamins and more, all at deeply discounted prices. Also, you are free to cancel your membership at anytime, at no cost to you.

    Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.

    To contact us, please visit http://www.DiscountBookSale.com/support/

    We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.DiscountBookSale.com/store/testimonials.aspx

    Sincerely,
    DiscountBookSale.com
  • Was this helpful?
  • DiscountBookSale.com Complaint 308616 for $279.30
  • BBV-supportteam
  • BBV-supportteam SBID #a74e3ff9f4
  • Posted 03/02/2014
  • Hello, I'm Nick from the DiscountBookSale Support team.

    We take all comments about our products and services very seriously.

    Please note that our membership program is optional and there is no obligation to join in order to purchase any of the products we offer. Also, there is no automatic sign up during your shopping experience with us. In order to become a member, you must first agree to the terms and conditions of our offer, which are clearly shown to you before you make a purchase.

    Additionally, having a membership entitles you to exclusive money-saving benefits such as Free Shipping on your first order, $5 off the first in-stock item you order as a new member, up to 30% off regular product prices each time you shop, extra discounts every month and much more. Plus, you have access to DVDs, books, music, video games, posters, vitamins and more, all at deeply discounted prices. Also, you are free to cancel your membership at anytime, at no cost to you.

    Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.

    To contact us, please visit http://www.discountbooksale.com .com/support/

    We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.discountbooksale.com/store/testimonials.aspx

    Sincerely,
    DiscountBookSale.com
  • Was this helpful?
  • DiscountBookSale.com Complaint 15907 for $160.00
  • BBV-supportteam
  • BBV-supportteam SBID #N/A
  • Posted 09/19/2013
  • Hi there,
    I'm Jeff from the {DiscountBookSale.com/BestBrandValues} Support Team.

    I am sorry for the inconvenience caused.

    Regarding your concern of automatic sign up, we do not offer a mandatory membership and you can choose whether to join the membership and order or whether to order without joining the membership. Also, the membership sign up is not automatic, and you have to agree to the Terms of Offer of membership on the checkout page to join the membership. The Terms of Offer are very clear on the checkout page and you have to agree to them in order to place the order and join the membership.

    If you join the membership then you are entitled to many membership benefits like special $5.00 discounted price for first item, free shipping for first item and wholesale prices for all ordered items. If you had not joined the membership then these benefits would not have been applied to you.

    We try to help all our customers to the best of our abilities and had you called or emailed us, we would of canceled your membership immediately and issued you a refund. Our representatives are available 24 hours a day, 7 days a week.

    If you need any further assistance, please contact us via Phone support, chat support or support ticket and we will be happy to assist you further.
  • Was this helpful?
  • DiscountBookSale.com Complaint 15518 for $179.55
  • BBV-supportteam
  • BBV-supportteam SBID #N/A
  • Posted 09/13/2013
  • Hi,
    I am Jeff from BBV support team and I will like to assist you accordingly.

    I am sorry for the inconvenience caused.

    You joined mbs when you placed an order with DiscountBookSale.com. The terms were very clear and you could not have ordered or joined the membership unless you agree to the Terms of Offer of membership.
    Also, you received member s discount like Free shipping on first item, $5.00 discounted price on first item coz you joined bbv.
    Also, an email was sent to you (welcome to BBV) as soon as you joined the membership. This email contains the Terms of Offer, billing info and mbs fee etc.

    We believe that our concerned department has already issued you the maximum possible Courtesy refund and as per their findings you are ineligible for any further refund.

    Please note again that BestBrandValues.com membership is not mandatory.

    You became the member after agreeing to the terms and you availed the membership benefits as well.

    Please note that had you called or emailed us earlier, we would have canceled your membership immediately and issued you a refund then.

    if you have any concern then please contact our ticket support.
  • Was this helpful?
  • DiscountBookSale.com Complaint 14837 for $109.00
  • BBV-supportteam
  • BBV-supportteam SBID #N/A
  • Posted 09/13/2013
  • Hi,
    I am Jeff from BBV support team and I will like to assist you accordingly.

    I am sorry for the inconvenience caused.

    You joined membership when you placed an order with DiscountBookSale.com. The terms were very clear and you could not have ordered or joined the membership unless you agree to the Terms of Offer of membership.
    Also, you received member s discount like Free shipping on first item, $5.00 discounted price on first item coz you joined BestBrandValues.com.
    Also, an email was sent to you (welcome to BestBrandValues.com ) as soon as you joined the membership. This email contains the Terms of Offer, billing info and membership fee etc.

    You said that refund was issued to your Credit Card but you have not received it yet.

    Please note that processing of a refund of credit card charges generally takes at least one to two billing cycles to show up on your credit card statement.

    Processing time for refunds varies depending on your financial institution.

    Please be patient, we believe that refund will be appeared on your Credit Card very soon.

    If you need any further assistance, please contact us via support ticket, chat or phone and we will be happy to assist you further.

    Our representatives are available 24 hours a day, 7 days a week.
  • Was this helpful?
  • BBV DiscountBookSale 866-7075858 FL Complaint 245076 for $120.00
  • BBV-supportteam
  • BBV-supportteam SBID #a74e3ff9f4
  • Posted 05/29/2013
  • Hello, I'm Nick from the DiscountBookSale Support team.

    We take all comments about our products and services very seriously.

    Please note that our membership program is optional and there is no obligation to join in order to purchase any of the products we offer. Also, there is no automatic sign up during your shopping experience with us. In order to become a member, you must first agree to the terms and conditions of our offer, which are clearly shown to you before you make a purchase.

    Additionally, having a membership entitles you to exclusive money-saving benefits such as Free Shipping on your first order, $5 off the first in-stock item you order as a new member, up to 30% off regular product prices each time you shop, extra discounts every month and much more. Plus, you have access to DVDs, books, music, video games, posters, vitamins and more, all at deeply discounted prices. Also, you are free to cancel your membership at anytime, at no cost to you.

    Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.

    To contact us, please visit http://www.discountbooksale.com/support/

    We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.discountbooksale.com/store/testimonials.aspx

    Sincerely,
    DiscountBookSale.com
  • Was this helpful?
  • DiscountBookSale.com Complaint 227224 for $278.60
  • BBV-supportteam
  • BBV-supportteam SBID #a74e3ff9f4
  • Posted 04/09/2013
  • Hello, I'm Nick from the DiscountBookSale Support team.

    We take all comments about our products and services very seriously.

    Please note that our membership program is optional and there is no obligation to join in order to purchase any of the products we offer. Also, there is no automatic sign up during your shopping experience with us. In order to become a member, you must first agree to the terms and conditions of our offer, which are clearly shown to you before you make a purchase.

    Additionally, having a membership entitles you to exclusive money-saving benefits such as Free Shipping on your first order, $5 off the first in-stock item you order as a new member, up to 30% off regular product prices each time you shop, extra discounts every month and much more. Plus, you have access to DVDs, books, music, video games, posters, vitamins and more, all at deeply discounted prices. Also, you are free to cancel your membership at anytime, at no cost to you.

    Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.

    To contact us, please visit http://www.discountbooksale.com/support/

    We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.discountbooksale.com/store/testimonials.aspx

    Sincerely,
    DiscountBookSale.com
  • Was this helpful?
  • DiscountBookSale.com Complaint 208096 for $658.35
  • BBV-supportteam
  • BBV-supportteam SBID #a74e3ff9f4
  • Posted 02/11/2013
  • Hello, I'm Nick from the DiscountBookSale Support team.

    We take all comments about our products and services very seriously.

    Please note that our membership program is optional and there is no obligation to join in order to purchase any of the products we offer. Also, there is no automatic sign up during your shopping experience with us. In order to become a member, you must first agree to the terms and conditions of our offer, which are clearly shown to you before you make a purchase.

    Additionally, having a membership entitles you to exclusive money-saving benefits such as Free Shipping on your first order, $5 off the first in-stock item you order as a new member, up to 30% off regular product prices each time you shop, extra discounts every month and much more. Plus, you have access to DVDs, books, music, video games, posters, vitamins and more, all at deeply discounted prices. Also, you are free to cancel your membership at anytime, at no cost to you.

    Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.

    To contact us, please visit http://www.discountbooksale.com/support/

    We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.discountbooksale.com/store/testimonials.aspx

    Sincerely,
    DiscountBookSale.com
  • Was this helpful?

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