Company Details
Ali Express
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Ali Express Summary
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On 7/17/2013 9:13 AM PST, I dialed (408) 748-1200 to contact Ali Express. There was no answer, but I did leave a detailed voice mail informing Ali Express about their public business profile and complaint on Scambook. I also sent an email to [email protected] informing Ali Express of their public business profile on Scambook and posted consumer complaints provided my direct contact information if Ali Express has any interest in resolving the posted complaints.
Information about Ali Express was first submitted to Scambook on Jul 24, 2014. Since then the page has accumulated 24 consumer complaints. On average users reported $360.47 of damages. Scambook's investigation team reached out to this company a total of 7 times, Scambook Investigators last contacted them on Jul 17, 2013.
Company Information
- Address:
- 699 Wang Shang Road
- Binjiang District
- Hangzhou 310052
- Website:http://www.aliexpress.com
- Phone:(408) 748-1200, +86 571-8502-2088, +86 571-8502-2077
- Email:
- Additional Employees: No known Employees
- Outdated Info? Add company information suggestion
- This Company Page started on July 24th, 2014.
- Is This Your Business?
Company Rating
Company Statistics
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Complaints Unresolved
24
- Unresolved Reported Damage $8,511.67
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With that said, I’d still like to help.
AliExpress.com has a customer service team to assist you. The best way to get in touch with them is to send an email with the particulars of your situation to [email protected].
We can’t resolve 100% of customer issues, but I promise that we will try.
Sincerely,
Mark Story
Director, International Corporate Affairs
Alibaba Group
With that said, I’d still like to help.
If your case has not been resolved and you feel that customer service has not been able to assist you, please send me an email at [email protected].
We can’t resolve 100% of customer issues, but I promise that we will try.
Sincerely,
Mark Story
Director, International Corporate Affairs
Alibaba Group