Company Details
Pure Green Coffee
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Pure Green Coffee Summary
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Information about Pure Green Coffee was first submitted to Scambook on Jul 07, 2014. Since then the page has accumulated 173 consumer complaints. On average users reported $113.60 of damages. Scambook's investigation team reached out to this company a total of 1 times, Scambook Investigators last contacted them on Aug 30, 2012.
Company Information
- Phone:(888) 531-4967, (503) 295-7350, (888) 754-9085, (800) 371-0168
- Email:Email Not Yet on File
- Additional Employees: No known Employees
- Outdated Info? Add company information suggestion
- This Company Page started on July 7th, 2014.
- Is This Your Business?
Company Rating
Company Statistics
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Complaints Unresolved
173
- Unresolved Reported Damage $19,650.93
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Took a while, but it worked. Thanks Skylar!
Then, several days later I received a phone call, from their service dept (ph# 888-999-5851) whereby they told me that they're sorry that my order didn't go through, according to their records. I then stated that my order did go through and that I'd received a confirmation number, even though it wouldn't allow me to place a trail order and at this point, I wanted to just cancel the order, because this had become such a hassle. I was apologized to and told that I would have to "wait until I received the product" and then call to cancel my order. I finally received the product.
Against my better judgement, I did open the one bottle (which I thought was FREE, as the order stated, buy 2, get 1 FREE) but, I had a bad reaction to the 1 capsule that I tried. I've now called to return all the bottles and I'm being told that i will only receive a credit (after another 2 week waiting process) of $65.33 when I return the two unopened bottles.
I'm being told that I should have ordered the "TRAIL" size, if I wanted to try it for free and that the offer that I had purchased was not really, "Buy 2 get 1 FREE but it was purchasing all three at a reduced price". What a scam!!! When I reiterated that their system wouldn't allow the TRAIL size option to process, I was then told that yes, they had had a few bugs in their system which they've now worked out but, I can only get a credit for the two unopened bottle that I'm going to return.
I WANT MY COMPLETE $97.98 RETURNED. THIS PURCHASE WAS A SCAM. I can understand if I used all but 5 capsules and tried to return everything but, I only tried 1 capsule from something that was advertised as, "BUY 2 GET 1 FREE".
Thank you.
Webb
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