Company Details
SolidTrust Pay
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SolidTrust Pay Summary
SolidTrust Pay has initiated a resolution for compaint 228011 on .
Information about SolidTrust Pay was first submitted to Scambook on Jun 15, 2014. Since then the page has accumulated 158 consumer complaints. On average users reported $1516.90 of damages. Scambook's investigation team reached out to this company a total of 11 times, Scambook Investigators last contacted them on Aug 13, 2013.
Company Information
- Address:
- P.O. Box 551
- 47 William Street
- Bobcaygeon ON K0M 1A0
- Website:http://www.solidtrustpay.com
- Phone:(705) 731-0908
- Email:
- Additional Employees:
- Daniel Hart Marketing Manager
- Stella Hiemstra CEO/Owner
- Marc Hiemstra Owner
- Outdated Info? Add company information suggestion
- This Company Page started on June 15th, 2014.
- Is This Your Business?
Company Rating
Company Statistics
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Complaints Unresolved
158
- Unresolved Reported Damage $242,492.79
- Resolutions to Date 59
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Though this thread is fairly old at this point, we feel it is important to respond to any and all reviews/complains we can find.
The same happy and helpful customer support team that our members know and love are out roaming the review sites on a weekly basis. We will never ask you for your password or personal information, only your SolidTrust Pay username in order to identify your account and respond to any problems you may be experiencing!
Talk to us! We'd love to help.
The member was also using the wrong login password repeatedly, which resulted in their account being blocked. Additionally, in 2015 (as we advised them a number of times via support ticket) an unauthorized login attempt from Singapore occurred in 2015 which also blocked the account.
All support tickets from this member were responded to in a timely fashion, and their account has been fully updated.
All problems were client based and not any issue with the SolidTrust Pay system.
My name is Jessie Bender from USA My boyfriend and I were happy as far as I could tell and I never thought that we would break up. When his cousin died in a tragic car accident he went back to Philippine for a week to be with his family. I could not go because I was in the middle of entertaining out of town clients for work. He did not seem to be upset that I could not go so I let him be. The next thing that I know, he reconnected with an old friend from high school that he had a crush on years ago and they started to have an affair! I had no clue what was going on until a month after he came back from Philippine.He proceeded to see both her and I until I caught him testing her one night. I confronted him and he told me the truth about what happened. We broke up and went our separate ways. Neither of us fought for our relationship. I was angry and decided not to be upset about it and just keep it moving. Then after about a month of not speaking to him I became sad. I wanted him to tell me that he wanted to be with me and not her. I contacted Dr.Pius for a love spell and he totally helped me! he was able to get him to miss me to where he wanted to get back together again. He had a lot of regrets and felt bad for not fighting to keep me and for cheating in general. He values our relationship so much more now and we are together now! You can also get your lover back with the help of Dr.Pius contact him through his email:[email protected] or [email protected]] his web sitehttp://truspelltemple.webs.com/ THANKS.
Ive got a similar issue
I have deposited 75 Euros Via Solidtrust 4 days ago the amt was credited frm my account instantly but it is still showing pending It says max 2 days for transfer but its been over 4 days ? And at the time my account debited instantly but still pending on site... absolutely horrible service!I have opened over 4 tickets alrdy.. 420567 - ticket no
I request STP to take care of its customer.
Thank you for contacting investigations.
As per procedure, we have looked into this merchant for you. The merchant is still paying out to customers, and the website is still up and running.
Therefore, for any further assistance please contact the merchant directly with any concerns or questions. You join these programs at your own risk. Until the merchant either closes down or stops making payments to their customers there is nothing more that we can do for you.
Please also refer to the User Agreement link on the bottom of our web page, and under point 5, is the Buyer Beware Policy.
Kind Regards
Investigation Department
the admin of that website is a wise guy he is paying few 3 5$ payments and removing big investors and also seems like STP is helping them either they should have refunded me but they did nt and also :( Not helping me I request everyone to help me and please solidtrustpay refund my all 3 payments thanks i cant afford to loose 1100$ :( please help