Company Details
Stopzilla
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Stopzilla Summary
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7/17/13 at 3:44 PST Scambook emailed Stopzilla at [email protected] to inform them of the complaints posted about them, the damages reported and let them know how to contact us to address them. Scambook will continue to reach out and will update as the investigation continues.
Information about Stopzilla was first submitted to Scambook on Sep 01, 2013. Since then the page has accumulated 19 consumer complaints. On average users reported $158.71 of damages. Scambook's investigation team reached out to this company a total of 5 times, Scambook Investigators last contacted them on Jul 17, 2013.
Company Information
- Address:
- 2200 NW 2nd Avenue
- Suite 201
- Boca Raton FL 33431
- Website:http://www.stopzilla.com
- Phone:(561) 586-6055
- Email:
- Additional Employees: No known Employees
- Outdated Info? Add company information suggestion
- This Company Page started on September 1st, 2013.
- Is This Your Business?
Company Rating
Company Statistics
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Complaints Unresolved
19
- Unresolved Reported Damage $3,015.53
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I just want to let you know that we do not intend to defraud our customers. If you were charged, it was most likely a mistake. Please call us at 1-877-877-9944 to resolve your issue.
As with any subscription based service, you must notify us if you wish to cancel. Simply removing the software from your computer because you found it unsatisfactory does not cancel the automatic billing agreement.
I just want to let you know that we do not intend to defraud our customers. If you were charged, it was most likely a mistake. Please call us at 1-877-877-9944 to resolve your issue.
I just want to let you know that we do not intend to defraud our customers. If you were charged, it was most likely a mistake. Please call us at 1-877-877-9944 to resolve your issue.
I'm really sorry to hear about your issue with our billing department.
I just want to let you know that we do not intend to defraud our customers. If you were charged, it was most likely a mistake. Please call us at 1-877-877-9944 to resolve your issue.
I just want to let you know that we do not intend to defraud our customers. If you were charged, it was most likely a mistake. Please call us at 1-877-877-9944 to resolve your issue.
My name is Ben Groshek, and I am the Customer Relations Director with STOPzilla. I can help with this issue. Please contact me via the information provided below. I'll make sure your account is fully refunded and canceled.
Regards,
Ben
Email: ben at stopzilla.com
Phone: 1-877-877-9944 ext. 128
My name is Ben Groshek and I’m with STOPzilla online communications.
Thanks for brining this to my attention. I certainly apologize for the billing confusion. STOPzilla is currently $39.95 for a one year subscription. At the moment we are offering $30 mail in rebate that would drop the price to $9.95 after rebate.
Our toll-free number for US based customers is 1-877-877-9944.
If you’d like a refund, or have any other questions, please feel free to contact me via the information provided below. I’ll make sure that all issues are resolved to your satisfaction.
Thanks again,
Ben Groshek
Email: ben at stopzilla dot com
Phone: 1-877-877-9944 ext. 128