Company Details
Vapor Corp
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Vapor Corp Summary
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On 5/17/2013 at 8:56 AM PST I dialed (888) 482-7671 to contact Vapor Corp. I spoke to a supervisor named Mia. I fully informed Mia of the posted consumer complaints and public business profile regarding Vapor Corp on Scambook. I send Mia a detailed email fully outlining the complaints and provided all of my direct contact information. I am waiting for a response and will keep everyone updated if the situation progresses or changes in anyway.Information about Vapor Corp was first submitted to Scambook on Apr 23, 2014. Since then the page has accumulated 58 consumer complaints. On average users reported $120.10 of damages. Scambook's investigation team reached out to this company a total of 11 times, Scambook Investigators last contacted them on May 17, 2013.
Company Information
- Address:
- 3001 Griffin Rd.
- Fort Lauderdale FL 33312
- Website:http://www.vapor-corp.com
- Phone:(888) 482-7671, (888) 766-5351
- Email:
- Additional Employees:
- Natalie Buzaglo Account Manager Mia McCleod Customer Service Manager
- Outdated Info? Add company information suggestion
- This Company Page started on April 23rd, 2014.
- Is This Your Business?
Company Rating
Company Statistics
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Complaints Unresolved
58
- Unresolved Reported Damage $6,965.74
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My name is Mia and I am the Manager here at Vapor Corp. First let me apologize for any inconvenience you may have experience with trying our product. Our trial kit is offered simply to help save you money and give an alternative to smoking regular cigarettes. If you feel that your experience is not satisfactory, or your kit is not working properly we will definitely rectify your problem or we will refund your money to you.
Please contact our office and speak with one of our customer service representatives and they will issue an RMA# if you wish to return your product to receive refund. If you wish to discuss this matter with me directly, feel free to ask for me at ext. 217
Sincerely,
Vapor Corp
888-766-5351
My name is Mia and I am the Manager here at Vapor Corp. First let me apologize for any inconvenience you may have experience with trying our product. Our trial kit is offered simply to help save you money and give an alternative to smoking regular cigarettes. If you feel that your experience is not satisfactory, we will definitely refund your money to you.
Please contact our office and speak with one of our customer service representatives and they will issue an RMA# to return your product and also issue your refund. If you wish to discuss this matter with me directly, feel free to ask for me at ext. 217
Sincerely,
Vapor Corp
888-766-5351
My name is Mia and I am the Manager here at Vapor Corp. First let me apologize for any inconvenience you may have experience with trying our product. Our trial kit is offered simply to help save you money and give an alternative to smoking regular cigarettes. If you feel that your experience is not satisfactory, we will definitely refund your money to you.
Please contact our office and speak with one of our customer service representatives and they will issue an RMA# to return your product and also issue your refund. If you wish to discuss this matter with me directly, feel free to ask for me at ext. 217
Sincerely,
Vapor Corp
888-766-5351
My name is Mia and I am the Manager here at Vapor Corp. First let me apologize for any inconvenience you may have experience with trying our product. Our trial kit is offered simply to help save you money and give an alternative to smoking regular cigarettes. If you feel that your experience is not satisfactory, we will definitely refund your money to you.
Please contact our office and speak with one of our customer service representatives and they will issue an RMA# to return your product and also issue your refund. If you wish to discuss this matter with me directly, feel free to ask for me at ext. 217
Sincerely,
Vapor Corp
888-766-5351
My name is Mia and I am the Manager here at Vapor Corp. First let me apologize for any inconvenience you may have experience with trying our product. Our trial kit is offered simply to help save you money and give an alternative to smoking regular cigarettes. If you feel that your experience is not satisfactory, we will definitely refund your money to you.
Please contact our office and speak with one of our customer service representatives and they will issue an RMA# to return your product and also issue your refund. If you wish to discuss this matter with me directly, feel free to ask for me at ext. 217
Sincerely,
Vapor Corp
888-766-5351
Hi Anonymous,
My name is Mia and I am the Manager here at Vapor Corp. First let me apologize for any inconvenience you may have experience with our telephone service. Our customer service counselors are in Mon-Fri 9am-5pm to assist you with any problem you have.
Please contact our office and speak with one of our counselors and they will issue an RMA# to return your product and also issue your refund. If you wish to you can email me your phone number and I will return your call and discuss this matter.
Sincerely,
Mia McCleod
[email protected]
Vapor Corp
888-766-5351
My name is Mia McCleod, I am the Customer Service manager here at Vapor Corp. I apologize for any problems or misunderstanding that you have experience in receiving our product. Once you place your order on our web site the system generates a packing slip to ship your product to you right away, we in no way want you scam or deceive you in any way. If you have not received your trial kit we will definitely refund any moneys to you or have a kit mailed to you right away.
The $4.95 is only for the shipping of the e-cig and you can try the product out for 14 days at no additional charge, and after that trial period is over that’s when you are billed the $99.95. The $49.95 is a subscription you agreed to when placing your order to receive filters for the e-cig each month.
Please contact our office and one of our customer care representatives will assist you with any problems or concerns you have.
Sincerely,
Mia McCleod
Vapor-Corp
3001 Griffin Road
Fort Lauderdale, FL 33312
888-766-5351
My name is Mia McCleod, I am the Customer Service manager here at Vapor Corp. I apologize for any problems or misunderstanding that you have experience in receiving our product. Once you place your order on our web site the system generates a packing slip to ship your product to you right away, we in no way want you scam or deceive you in any way. If you have not received your trial kit we will definitely refund any moneys to you or have a kit mailed to you right away.
The $4.95 is only for the shipping of the e-cig and you can try the product out for 14 days at no additional charge, and after that trial period is over that’s when you are billed the $99.95. If you feel this one time charge $99.95 is too expensive for you we will be happy to offer a discount on the product.
Please contact our office and one of our customer care representatives will assist you with any problems or concerns you have.
Sincerely,
Mia McCleod
Vapor-Corp
3001 Griffin Road
Fort Lauderdale, FL 33312
888-766-5351
My name is Mia McCleod, I'm the customer relations manager here at Vapor Corp. I appears you signed up for a trial on our website for one of our electronic cigarettes. I apologize for inconvenience you may have experience in trying our product and would be happy to solve any issues you have.
Our product is offered as a substitute for smoking regular cigarettes as well save you money. Contact our customer care department and one of our representatives will be able to assist you in this matter. If you continue to have a problem you can contact me directly.
Sincerely,
Mia McCleod
Vapor Corp
888-766-5351
M-F 9am-5pm
We apologize for any inconvenience you may have experience with your E-cig. Our trial is geared to offer a substitute for smoking regular cigarettes as well as save you money.
Please contact our office and one of our customer care representatives will be able to remedy this issue for you. Let them know that the manager and they will be more than happy to assist.
Again, I apologize for any inconvenience you have experienced.
Sincerely,
Mia McCleod
Vapor Corp
I apologize for any inconvenience you may have experienced with our trial program.
Please contact our customer service with your zip code and we will be more than happy to cancel your subscription for you.
Our office hours are M-F 9am-5pm. Customer service phone number 888-766-5351.
Thank you
I apologize for any inconvenience you may have experienced with our trial program.
Please contact our customer service with your zip code and we will be more than happy to cancel your subscription for you.
Our office hours are M-F 9am-5pm. Customer service phone number 888-766-5351.
Thank you
You placed your order with Lux E-cig. Lux is a distributor of ours and they have their own customer base. Unfortunately, we can not access their accounts here at Vapor Corp.
I have included their address as well as their customer service phone number below. If you contact them with your billing information, they will be able to help you with the matter.
Sorry for any inconvenience you may have been caused.
Lux E-cig
1602 Alton Road #565
Miami Beach, FL 333139
Tele#: 877-766-5306
Sincerely,
Mia C. McCleod
Customer Relations Manager
Vapor Corporation
3001 Griffin Road
Fort Lauderdale, FL 33312
888-766-5351 Ext 217
I am sorry you had some trouble with LUX but you must understand LUX is not owned or operated by Vapor Corp. LUX purchases product from Vapor Corp and resells it (they do not fill orders for this company in anyway). The URL you provided www.smoke51free.com is not even an offer for a trial and does not have a phone number listed on the page. That is an offer to get one of our Duo To Go E-Cigs which is a disposable E-Cig for a 1 time cost of $7.95. There are no further charges what so ever and it is a great price. If you go to our website www.smoke51.com you will see it retails for $19.95 without shipping.
My name is Mia and I am the Manager here at Vapor Corp. First let me apologize for any inconvenience you may have experience with trying our product. Our trial kit is offered simply to help save you money and give an alternative to smoking regular cigarettes. If you feel that your experience is not satisfactory, please contact our office and we will assist you in this matter.
Please contact our office and speak with one of our customer service representatives and they will issue an RMA# to return your product and also issue your refund. If you wish to discuss this matter with me directly, feel free to ask for me at ext. 217
Sincerely,
Vapor Corp
888-766-5351
My name is Mia McCleod and I am the Customer Relations Manager here at Vapor Corp. I apologize for any inconvenience you have experienced with this matter however I am not showing a record for you in our system. Vapor Corp is a large manufacturer of the Smoke 51 brand and there are different distributors that sell our product.
Please double check your bank statement for contact information. There should be a phone number provided for whichever distributor you purchased from. If the number on your statement is Vapor Corp’s number please contact our customer service department and one of our customer relation specialists will be more than happy to assist you.
Here at Vapor Corp we strive to give exceptional customer service to our customers. If you have any additional questions please feel free to contact me directly.
Sincerely,
Mia McCleod
Customer Relations Manager
Vapor Corp
3001 Griffin Road
Fort Lauderdale, FL 33112
888-766-5351