Company Details

Quicken Loans

  • Quicken Loans logo
  • Quicken Loans Summary

    .
    I called Quicken Loans at 313-373-3000 on 5/7/2013. After being transferred to numerous departments, I spoke with a team leader named Anne. Anne notified me that Quicken Loans has no interest in resolving with their consumers who have posted to Scambook.

    Information about Quicken Loans was first submitted to Scambook on Aug 31, 2013. Since then the page has accumulated 28 consumer complaints. On average users reported $817.60 of damages. Scambook's investigation team reached out to this company a total of 8 times, Scambook Investigators last contacted them on May 07, 2013.

  • Company Information

  • Address:
    • 1050 Woodward Avenue
    • Detroit MI 48226
  • Website:
  • Phone:(800) 863-4332
  • Additional Employees: No known Employees
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Company Rating


Company Statistics

  • Complaints Unresolved
    28
  • Unresolved Reported Damage $22,892.69
 
 

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Recent Comments From Company Reports ▼

  • Quicken Loans Complaint 227167 for $500.00
  • Jason
  • Jason SBID #949b78c7f7
  • Posted 04/09/2013
  • I tried to refinance a home with Quicken Loans, but the 6-12 weeks was too long for me, and the phone calls never stopped coming in- I started to think that they may have even sold my information off. I went instead with a local office for Sierra Pacific Mortgage. I did NOT have ANY upfront deposits or fees!

    They have over 100 branches nationwide. They took the application over the phone, sent me my paperwork that same day. I returned it later that afternoon, and received my approval in about 1 hour. They are a direct lender with Fannie Mae and HARP is a Fannie Mae product, so it couldn’t have been easier. We funded and recorded the loan 8 business days after my agent took my application. I was so impressed with the service and the timeline! The rate was lower than my bank offered me (under 4%)and my home was an investment home under HARP. My fees were low, and cash to close was ZERO. I didn’t have to pay for an appraisal as the program didn’t require one, and my new loan amount was less than the banks wanted to offer me.

    At first, I was skeptical when my friend referred me to them. It just seemed to good to be true. But since I have closed, I have sent many of my family members and friends to them, and all of them have had the same experience. Only one of my friends didn’t qualify, but he said he had bad credit. Other than that, it was an amazing experience for everyone. I found my local agent by calling their toll free number 855-796-5626. Good Luck. I hope this helps others as it helped me!
    -Jason
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