Company Details

Derma Science

  • Derma Science logo
  • Derma Science Summary

    .
    On 5/09/2013 at 8:27 AM PST I sent a detailed email to [email protected] fully informing Derma Science of their public business profile on Scambook and posted consumer complaints. I provided all of my direct contact information. I am waiting for a response. I will keep everyone updated if the situation progresses or changes in anyway.

    Information about Derma Science was first submitted to Scambook on Mar 27, 2014. Since then the page has accumulated 200 consumer complaints. On average users reported $6405.58 of damages. Scambook's investigation team reached out to this company a total of 9 times, Scambook Investigators last contacted them on May 09, 2013.

  • Company Information

  • Website:
  • Phone:(855) 256-2876
  • Additional Employees: No known Employees
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Company Rating


Company Statistics

  • Complaints Unresolved
    200
  • Unresolved Reported Damage $1,334,355.26
 
 

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Recent Comments From Company Reports ▼

  • Derma Science Complaint 131376 for $78,280.00
  • Janetz
  • Janetz SBID #4fa2f334bc
  • Posted 07/02/2014
  • I have also ordered he product in South Africa, only to get a response from USA. I was told that I qualified for a free trial and will only have to cover the shipping costs. This was in May. I have never received the product, and on June 30, I received a sms informing me that my credit card is debited with R767,34 ($89)! I requested the order to be cancelled, cancelled my credit card, and am having the amount reversed. I phoned customer care (South Africa) only to speak to someone in USA. How on earth does this happen? Derma Science assured me that my order has been cancelled, but I don't trust the situation. Will have to wait and see ....
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  • reflelift og derma science Complaint 113466 for $35.00
  • Lisbeth
  • Lisbeth SBID #f91b3c4802
  • Posted 06/22/2014
  • Ja tak. Det er nogle regulære snydepelse. Har lige opdaget, at de dels har trukket min konto for ca. 3.000 kr. dels kun har sendt halvdelen af den creme, de har taget betaling for. samme erfaring som Alfalady. Det er nødvendigt at spærre kortet for at stoppe deres dræn af ens konto. Og cremen er super dyr. Ca. 100USD pr. gang - sjovt nok varierer den oven i købet fra gang til gang. Jeg har ringet til dem for at få dette cirkus stoppet, snakkede med en person af formentlig spansk herkomst, som snakkede engelsk med en solid accent, men til gengæld i et voldsomt tempo. Meget svær at forstå. Hun lovede mig, at jeg ville få en bekræftelse på mail af den opsagte aftale (som jeg aldrig har indgået) - det er bare ikke sket. jeg har efterflg. sendt en mail til en række navngive overordnede personer (taget fra deres hjemmeside) heri har jeg angivet hvor stort et beløb, jeg mener de er pligtige til at betale tilbage til mig. Jeg har skrevet flg. til dem Hello Derma-science.
    I have returned the cream I've received, but the fact is, that you've drawn far more money, than you've sent me cream for. I've bent sent 3 packages with cream, (NOTHING was sent on april 19. and 21) but you've drawn money as follows:
    4. april: 2 times 4,95 USD
    19. april 104 USD
    21 april 94 USD
    4. may 108,95 USD
    6. may 98,95 USD
    3 june 105,15 USD
    5 june 98,95 USD
    Det spændende er, om de svarer mig. Det vil jeg naturligis fortælle om, hvis de gør. Men faktum er, at der er rigtig god grund til at advare mod firmaet. Under alle omstændigheder har jeg da lært, at man bestemt ikke skal hoppe på den der gratis-prøve-du-betaler-porto model igen. Det gir uvedhæftige folk adgang til ens konto, og de er ikke til at ryste af igen. jeg ved ikke hvordan man markerer hvor stort et økonomisk indhug et firma har gjort , me for mit vedkommende er det altså 600 USD
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  • reliftxs.com and mydrmscne.com Complaint 105377 for $311.80
  • Hege
  • Hege SBID #ea84bcccc0
  • Posted 05/18/2014
  • Jeg opplevde akkurat det samme! Mottok først en krukke og deretter den andre. De var merket på samme måte som dine. Krukkene kom i en konvolutt uten noe som helst informasjon vedlagt, så det er heller derfor ingen mulighet til å kontakte firmaet. Jeg er blitt trukket over USD 200 og er temmelig irritert. Jeg har nå sperret mitt bankkort og får et nytt. Jeg kommer også til å anmelde dette via et skjema som jeg kan fylle ut fra banken. Min bankkontakt sa at jeg mest sannsynlig ville få pengene tilbakebetalt ved å gjøre det slik. Anmoder alle andre som er blitt lurt til å gjøre det samme. Dette er bare lureri fra ende til annet! Heretter kommer jeg ikke til å kjøpe noe som helst på nettet uten at jeg er ekstra nøye med å sjekke opp først.
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  • MyDrmScne.com & Mangosupp.com Complaint 100107 for $17,786.00
  • Smilendesusie
  • Smilendesusie SBID #c3affb8e15
  • Posted 04/12/2014
  • I spoke with the bank again today, They have an IT support office, and they are now looking into the matter. As you desciped Kari, they told me to contact the company. I found a website at Mangosupp.com and the phone number for Denmark: 7877 5054
    I called them and talked with Juanna, who would investigate, why I hadn´t received anything from the company. Further more se ended my subscription for both product: Meta Burn and African Mango. She gave me the cancellation numbers for both subscriptions.
    I have now filed a document to the bank. They will try to get my money back. They told me, I was not the only one i DK to complain over the methods and the company.
    I hope your bank does the same Kari.
    Regarding shopping on the internet, I have done that many times, with now problems ever. I´ve learned now, that before ordering anything, I will Google the company, to see, if anybody has any complaints against it or accusation of froud.
    I feel down right dumb and been had :-(
    This is the last time ever, this is going to happend.
    I hope all of you, who try this as well, can benefit from my experience in the fight against this scam.
    yours sincerely Sus
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  • MyDrmSche.com Complaint 100445 for $112,452.00
  • jyta
  • jyta SBID #88cddab5ea
  • Posted 04/11/2014
  • du bliver nød til at lukke kortet helt, da det er dine kortoplysninger de har. så hæv hvad du skal bruge luk kortet og vent på det nye. så sparer du også penge på inpulskøb ;-)
    de har svaret mig på mail, ikke på den sidste jeg har skrevet hvor jeg kræver mine penge tilbage. men jeg bliver ved med at prøve. du er velkommen til at skrive til mig privat på [email protected]
    mvh jyta
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  • MyDrmScne.com & Mangosupp.com Complaint 100107 for $17,786.00
  • Kari
  • Kari SBID #22c6e9d1ad
  • Posted 04/11/2014
  • I have emailed the firm and asked them to subscribe every eventual subscription and my bank has stopped my cad so I will get a new one and hereafter I will never never buy anything via internet. If I didn´t want more material from the firm I should have subsribed within 10 days and the examples arrived after 2 week without any address. I hope everythin will be finished now.
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