Company Details
Lombardi Publishing Company
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Lombardi Publishing Company Summary
Lombardi Publishing Company received their 10th complaint on .
Information about Lombardi Publishing Company was first submitted to Scambook on Mar 27, 2014. Since then the page has accumulated 11 consumer complaints. On average users reported $237.13 of damages. Scambook's investigation team reached out to this company a total of 6 times, Scambook Investigators last contacted them on Jan 23, 2013.
Company Information
- Address:
- PO Box 428
- Kleinberg L0J1C0
- Website:http://www.lombardipublishing.com
- Phone:(905) 856-2022, (866) 744-3579
- Email:
- Additional Employees: No known Employees
- Outdated Info? Add company information suggestion
- This Company Page started on March 27th, 2014.
- Is This Your Business?
Company Rating
Company Statistics
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Complaints Unresolved
11
- Unresolved Reported Damage $2,608.40
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I do not see you are answering my comments. Why should I waste money calling from Israel to a line that does not answer?
you can call me at (Personal Information Removed) israel, office hours our time. As you do not bother answering my mail. txs n. cohen
Please take a moment to contact me at 1-866-744-3579 ext. 222 so that we can address the matter real-time, as we are interested to know if you still want to pursue this purchase.
Thank you,
Rick Johnson
Sr. Manager, Sales & Customer Service
Lombardi Publishing Corporation
1-866-744-3579 ext. 222
[email protected]
thanks to the third party, scambook, you finally responded. you still have my card number, which i have to protect more than ever now, i hope you understand that.
Thank you for taking an opportunity to advise us of your concern.
Please know that your credit card declined, as it was not able to retain the charge of $19.95. I respectfully request that you call me directly at 1-866-744-3579 ext. 222 so that we can discuss the matter, and so we can get an updated form of payment, as at this time, you have *not* paid for the book in question.
Nahoum, we take great pride in our services, and our support. I trust that we can discuss the matter without getting outside parties involved.
Thank you for allowing us the opportunity to resolve your concern.
Rick Johnson
Sr. Manager, Sales & Customer Service
Lombardi Publishing Corporation
1-866-744-3579 ext. 222
As per our discussions in regards to a posting you placed on ripoffreport.com, we trust that this matter is now resolved to your complete satisfaction.
Our discussion thread from that community is being included here so that members of this community will see that we sincerely and honestly care about our customers, and that no matter what the issue is, we strive to provide timely and effective solutions.
Please follow this link if you wish to see our responses:
http://www.ripoffreport.com/lombardi-publishing/financial-services/new-york-city-new-york-12985.htm
Terry, should you have any additional questions or concerns regarding any of our services, we respectfully request that you contact a member of our customer service team at 1-866-744-3579. As you know, I am accessible through extension x222.
Thank you once again for allowing us the opportunity to resolve your concern.
Warmest regards,
Rick Johnson
Sr. Manager, Sales & Customer Service
Lombardi Publishing Corporation
1-866-744-3579 ext. 222
[email protected]
Our objective is to help our customers reach their goals via financial security, financial independence or physical well-being. We publish several hundred information products and periodicals. It is our goal to provide all of our subscribers with an extremely positive experience in regards to every aspect of our service.
Harrypl, we are disappointed to hear of your service experience, and we want to make it right.
At this time, we respectfully request that you reach out to our Global Operations Centre at 1-866-744-3579 to discuss your concern with a member of our customer service team. Please know that we are in the office Monday through Friday, 9:00AM to 5:00PM EST.
We have served over one million customers in 141 countries, we have been in business since 1986 and we have an A+ rating with the Better Business Bureau.
Thank you,
Rick Johnson
Sr. Manager, Sales & Customer Service
Lombardi Publishing
1-866-744-3579 ext. 222
[email protected]
Our objective is to help our customers reach their goals via financial security, financial independence or physical well-being. We publish several hundred information products and periodicals. It is our goal to provide all of our subscribers with an extremely positive experience in regards to every aspect of our service.
At this time, we respectfully request that you reach out to our Global Operations Centre at 1-866-744-3579 to discuss your concern with a member of our customer service team. Please know that we are in the office Monday through Friday, 9:00AM to 5:00PM EST.
We have served over one million customers in 141 countries, we have been in business since 1986 and we have an A+ rating with the Better Business Bureau.
Thank you,
Rick Johnson
Sr. Manager, Sales & Customer Service
Lombardi Publishing
1-866-744-3579 ext. 222
[email protected]
Thank you for taking the time to advise us of this situation.
Our objective is to help our customers reach their goals via financial security, financial independence or physical well-being. We publish several hundred information products and periodicals. It is our goal to provide all of our subscribers with an extremely positive experience in regards to every aspect of our service.
In response to this comment, we responded to your emails within 48-hours of receipt, requesting that you contact a member of our Customer Service Team. Please know that it is our practice to speak with the registered account holder on the phone to address issues in an appropriate forum, verify specific account information, and discuss alternative subscription options.
This being said, we sincerely apologize for any frustration, or inconvenience this may have caused you. A full refund has been processed, which may take up to 3-business days to reflect in your account.
Yeo, we welcome the opportunity to discuss your concern. Please email me directly, should you feel the need to follow-up. We are hoping that this situation does not dissuade you from doing business with us in the future.
We have served over one million customers in 141 countries, we have been in business since 1986 and we have an A rating with the Better Business Bureau.
Thank you,
Rick Johnson
Senior Manager, Customer Service
Lombardi Publishing Corporation
1-866-744-3579 ext. 222
[email protected]
In response to this comment, please know that much of our sales marketing is done online. Simply because we choose to market our materials this way, does not mean that we are a fly by night operation, or that our material does not hold weight to claim.
We encourage you to contact our Global Operations Centre to address this concern in a professional manner. We would like to give you more insight into our products and services, and discuss how our materials can serve to help you.
Thank you in advance for allowing us the opportunity to resolve this situation.
Please know that we have served over one million customers in 141 countries, we have been in business since 1986 and we have an A rating with the Better Business Bureau.
We want to ensure that you have a worthwhile experience with our products and we need to hear directly from you if your expectations have not been met. You have the ability to contact us anytime to discuss, or make changes to your subscription service.
We are one of the largest consumer newsletter publishers in the world. Currently, we publish several hundred information products and periodicals. We have served over one million customers in 141 countries, we have an A rating with the Better Business Bureau and have been in business since 1986 -- but most of all, we sincerely hope that you contact us in a more appropriate forum to discuss your concerns, and that you continue to do business with Lombardi Publishing.
In all fairness, you were advised at the time you signed up for your subscription based service of the automatic renewal. Our newsletter service is designed to renew automatically to ensure you do not inadvertently miss out on any financial or health related information, to which you are subscribed. A few days before the renewal is scheduled to activate, we notify the contact information associated on your account so that you can contact us back to stop the charge, should you wish to.
We sincerely apologize for any frustration or inconvenience you may have experienced in relation to dealing with a Customer Service professional, while we were attempting to help you understand or make changes to your account. We are especially concerned with this aspect of your concern, as we do not have anyone by that name.
In most cases, refunds are processed the day after your request is received. We do our best to set your expectations accordingly, as there can sometimes be a 3-business day delay between when our refund is issued and when your bank allows those funds to be visible. It is concerning that after all of this time, neither you nor your bank has any record?
At this time, I respectfully request that you reach out to me directly at your convenience. I can be reached at 1-866-744-3579 ext. 222. I will do my absolute best to provide you with a swift resolution to your dilemma.
We publish several hundred information products and periodicals. We have served over two million customers in 141 countries and we have been in business since 1986. Most of all, we pride ourselves on our ability to listen to, and to satisfy our customers.
Warmest regards,
Rick Johnson
Sr. Manager, Customer Service
1-866-744-3579 ext. 222
[email protected]