Company Details
Westcoastmedicalsupply.com
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Westcoastmedicalsupply.com Summary
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I made a follow up call with WestCoastMedicalSupply on 10/3/2012 at 11:31am PST by dialing (866) 517-8243. I spoke with a receptionist named Melissa who instructed me to send an email to the company with more information regarding the profile.
Information about Westcoastmedicalsupply.com was first submitted to Scambook on Feb 28, 2014. Since then the page has accumulated 1 consumer complaint. On average users reported $70.00 of damages. Scambook's investigation team reached out to this company a total of 2 times, Scambook Investigators last contacted them on Oct 03, 2012.
Company Information
- Address:
- 6300 NE St. James Road, Suite 106
- Vancouver WA 98663
- Website:http://www.westcoastmedicalsupply.com
- Phone:1-866-517-8243
- Email:Email Not Yet on File
- Additional Employees: No known Employees
- Outdated Info? Add company information suggestion
- This Company Page started on February 28th, 2014.
- Is This Your Business?
Company Rating
Company Statistics
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Complaints Unresolved
1
- Unresolved Reported Damage $70.00
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The brakes that were sent were the brakes that were ordered by phone. The brake you ordered is not even on our website and the only way to order that would be to give us the model number of your walker. The brake system does not come with any additional parts other than the brake system. If the brakes sent back to us were not the ones that you ordered, we would have absolutely refunded the full amount including shipping. When the brakes were returned to us they were damaged beyond repair and the cables were frayed and there are tool marks on the sheaths. They are unsellable and not returnable to the manufacture. Had the cable not been this way we would have been happy to return them for a full refund. We DID issue you a credit for half of the price because the one brake was in good condition.
Again, I am sorry you felt taken advantage of, but I assure you that was not the case. We take great steps to describe our products online and which walkers they will work with. We will never sell a brake system for a walker in which it is not intended to be used on.