Company Details

Faithful Mates

  • Faithful Mates logo
  • Faithful Mates Summary

    Complaint 97551 has been successfuly resolved by Faithful Mates on .

    Information about Faithful Mates was first submitted to Scambook on Feb 09, 2014. Since then the page has accumulated 40 consumer complaints. On average users reported $107.21 of damages.

  • Company Information

  • Address:
    • 340 South Lemon Avenue
    • #6146
    • Walnut CA 91789
  • Website:
  • Phone:(855) 229-0039
  • Additional Employees: No known Employees
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    40
  • Unresolved Reported Damage $4,288.44
  • Resolutions to Date 2
 
 

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Recent Comments From Company Reports ▼

  • Faithful Mates Complaint 104032 for $25.99
  • RadicalRaul
  • RadicalRaul SBID #1d3e03b857
  • Posted 04/21/2014
  • Had the same thing happen to me after POF referred me to FM. Contacted my credit card company, we spoke to FM and I received a full refund. They tried to talk me into settling for half the amount via email and asked me not to contact my credit card company. They are very shrewd, beware, not once during the sign up process did they reveal their actual rates and terms and conditions.
  • Was this helpful?
  • Faithful Mates Complaint 79299 for $100.99
  • james
  • james SBID #2ba7a53552
  • Posted 03/08/2014
  • IF As you Say is true, I am SORRY to hear it.
    My "experience" is as Follows:
    IF you "sign up" for a Limited Time Trial Membership, THE COMPANY "Expects You" to Tell Them BEFORE the trial period ends. OTHERWISE They WILL bill you For MORE Money.
    ON the profile page (where your Profile with the Company is), there is at the Top Right of the page a place that says: My Account. IF you click that, you Might find a place where you can Cancel Account. That would be 'The Easy Way'. Otherwise, your Safest choice is to Send a message to them; requesting them to Cancel the Account BEFORE The Trial Period EXPIRES. Every Company USUALLY has a 'Contact Us' at the BOTTOM Of the page. Click that, Then WRITE Them your request.
    Hope "that helps" Anyone OUT THERE who needs it.
  • Was this helpful?
  • Faithful Mates and EDate Help Complaint 110296 for $310.00
  • Gloria
  • Gloria SBID #85b5d11e32
  • Posted 12/16/2013
  • As a representative of Edatehelp.com I apologize you were unsatisfied with your experience on the site. We ensure you that we are a legitimate site with thousands of satisfied users, and would like to work with you directly to do whatever we can to further assist in making this right.


    Please email [email protected] with the following:

    Your username and email address used to register to our website EdateHelp.com
    The amount and date you were charged by Edatehelp.com
    Your phone number - So that our General Manager can call you directly to rectify this complaint.

    We will immediately reach out to assist you and do whatever we can to help rectify this matter.

    When contacting us by email, please enter in the subject field “Refund Request”.

    We look forward to working with you on this issue.



    Thank you,

    Tiffany,
    Edatehelp.com
    Customer Service Management
    [email protected]
  • Was this helpful?
  • Faithful Mates and EDate Help Complaint 110296 for $310.00
  • Jim
  • Jim SBID #2f1d5013c5
  • Posted 12/04/2013
  • I was charged 2.00 in mid November 2013 then several days later 99.00 by a group calling themselves edatehelp.com. I did not notice these charges until early December 2013.
    I noticed in my email inbox I had started getting emails from the dating site "ON.COM" and matched up the date these emails started with the date of the first charge in mid November from edatehelp.com.

    I then looked and ON.COM had somehow created a fake profile of me. This is some seriously gangster stuff going on, fraud and robbery.
  • Was this helpful?
  • FaithfulMates, EDateHelp Complaint 76856 for $99.00
  • Tiffany
  • Tiffany SBID #ec38fd80bf
  • Posted 10/14/2013
  • As a representative of Edatehelp.com I apologize you were unsatisfied with your experience on the site. We ensure you that we are a legitimate site with thousands of satisfied users, and would like to work with you directly to do whatever we can to further assist in making this right.


    Please email [email protected] with the following:

    Your username and email address used to register to our website EdateHelp.com
    The amount and date you were charged by Edatehelp.com
    Your phone number - So that our General Manager can call you directly to rectify this complaint.

    We will immediately reach out to assist you and do whatever we can to help rectify this matter.

    When contacting us by email, please enter in the subject field “Refund Request”.

    We look forward to working with you on this issue.



    Thank you,

    Tiffany, Edatehelp Customer Service Management
    [email protected]
  • Was this helpful?
  • Faithful Mates and EDate Help Complaint 110296 for $310.00
  • Tiffany
  • Tiffany SBID #85b5d11e32
  • Posted 10/14/2013
  • As a representative of Edatehelp.com I apologize you were unsatisfied with your experience on the site. We ensure you that we are a legitimate site with thousands of satisfied users, and would like to work with you directly to do whatever we can to further assist in making this right.


    Please email [email protected] with the following:

    Your username and email address used to register to our website EdateHelp.com
    The amount and date you were charged by Edatehelp.com
    Your phone number - So that our General Manager can call you directly to rectify this complaint.

    We will immediately reach out to assist you and do whatever we can to help rectify this matter.

    When contacting us by email, please enter in the subject field “Refund Request”.

    We look forward to working with you on this issue.



    Thank you,

    Tiffany, Edatehelp Customer Service Management
    [email protected]
  • Was this helpful?

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