Company Details

Reachout Wireless

  • Reachout Wireless logo
  • Reachout Wireless Summary

    Reachout Wireless received their 50th complaint on .

    Information about Reachout Wireless was first submitted to Scambook on Jan 31, 2014. Since then the page has accumulated 71 consumer complaints. On average users reported $106.53 of damages. Scambook's investigation team reached out to this company a total of 6 times, Scambook Investigators last contacted them on May 23, 2013.

  • Company Information

  • Address:
    • P.O. Box 247168
    • Columbus OH 43224
  • Website:
  • Phone:(740) 549-1092, (877) 870-9222, (877) 870-9444, (877) 870-9111
  • Additional Employees:
    • Steven M. Fenker President
    • Robert M. Corbin Project Manager
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    71
  • Unresolved Reported Damage $7,563.94
 
 

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Recent Comments From Company Reports ▼

  • Reachout Wireless Cell Phone Company Complaint 181885 for $15.00
  • ReachOut
  • ReachOut SBID #3488b92c5d
  • Posted 11/30/2014
  • Hello FifiTrixibelle,

    First, we would like to sincerely apologize for any inconvenience you've encountered while trying to resolve your issues. If you would still like for us to work with you to port out your number or to resolve your other issues, you can contact our customer service team directly by emailing [email protected]. We will respond to you as quickly as possible, and will work to resolve your issues to your satisfaction.
    Once again, we apologize for your inconvenience and would like to do everything we can to resolve your concerns.

    Thank you,

    ReachOut Wireless Customer Compliance Team
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  • Reachout Wireless Phone Number Complaint 165642 for $20.00
  • jonmur60
  • jonmur60 SBID #a27f36bc24
  • Posted 10/22/2014
  • This comment from Reachout is ridiculous! They never tryed to help me and I contacted them several times. They only decided to do something after they were contacted from the Attorney Generals Office on my behalf. You can bet that they still haven't changed their policys of leaving disabled people without services for weeks while they replace cell phones with cell phones that don't work. If anyone else out there is having the same problems as I am, I would encourage you to contact your state attorney generals office. Its easy to do online.
  • Was this helpful?
  • Reachout Wireless Phone Number Complaint 165642 for $20.00
  • ReachOut
  • ReachOut SBID #3488b92c5d
  • Posted 10/22/2014
  • Dear jonmur60,
    After reading your concerns, we at Reachout are glad that we have been able to assist you with your problems. Reachout strives to provide high-quality, reliable wireless service and excellent customer service, and we sincerely regret any problems that you may have experienced.

    We would also like to take this opportunity to inform anyone else having problems similar to jonmur60’s that you can contact us directly at feedback@reachoutwireless, where our representatives will respond as quickly as possible to resolve your complaint.

    Thank you,

    Reach Out Wireless Customer Compliance
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