Company Details
Veloura
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Veloura Summary
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I attempted to contact Veloura at 888-337-7382 on 9/23/2013. After being on hold for several minutes, I disconnected the call. I was unable to contact the business at this time, however, I will be making further attempts in the future to contact Veloura in regards to their unresolved consumer complaints.Information about Veloura was first submitted to Scambook on Jan 29, 2014. Since then the page has accumulated 180 consumer complaints. On average users reported $719.69 of damages. Scambook's investigation team reached out to this company a total of 25 times, Scambook Investigators last contacted them on Sep 23, 2013.
Company Information
- Address:
- 2500 E. Imperial Hwy
- Suite 201-273
- Brea CA 92821
- Website:http://www.veloura.net
- Phone:(888) 337-7382, (800) 218-6106, +44 800 240 8307
- Email:
- Additional Employees: No known Employees
- Outdated Info? Add company information suggestion
- This Company Page started on January 29th, 2014.
- Is This Your Business?
Company Rating
Company Statistics
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Complaints Unresolved
180
- Unresolved Reported Damage $130,337.20
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Why people don't read the fine print when ordering things is beyond me, but you did give them consent the minute you hit the purchase button. Reason one I would not order and clicked off immediately. There is no false advertising here, sorry but this scambook needs to delete all these posts.
Reason number ONE I clicked off immediately. When you see these types of things do not order. It is not false advertising. You need to place a stop payment on your credit card or cancel the card out right.
But it became obvious that this start date of the trial period, was intentional scam... Because they say that for you to cancel the re-billing of your card, you have to do it within the trial period. So basically I would have to cancel it before even trying it. Veeery convenient because, the cream obviously doesn't do what they claim it does!!..
Personally I couldn't care less about their scam because, I'm not that naive and this smelled (Inappropriate Content Removed)from the beginning and, because of that I didn't use a real credit card, but rather a virtual credit card that is only valid for one single transaction and for the amount limit I specify ($5.00 in this case). After that the number expires and there is no more card. The card actually works as debit card because it uses the available funds in my debit account. That account is currently empty,but even if it wasn't there would be no problem, since the card is virtual and has expired.
Having said that, I will now email them and phone them (in case they answer the phone), and will cancel everything. However I will tell them that 14 days of trial are 14 days from the date I RECEIVE the item. I will gladly return the empty bottle 13 days from now.
That's how you treat scammers in my book!
:) yo-ho-ho
To ensure you do not run out of Bellagenix, starting in 45 days from your original order date of the introductory 14-day trial offer, and every 30 days thereafter, you'll receive a new jar. The credit card you provide today will be billed the Member's Only discounted price of only £64.95 (plus a small £4.95 shipping and handling fee). As a member of our Bellagenix Lifestyles Program, you are not obligated to continue. No hassles, no commitments. Cancel at any time!! Just contact customer service should you have any questions.
NEGATIVE OPTION CLAUSE
I UNDERSTAND THAT THIS CONSUMER TRANSACTION INVOLVES A NEGATIVE OPTION, AND THAT I MAY BE LIABLE FOR PAYMENT OF FUTURE GOODS AND SERVICES UNDER THE TERMS OF THIS AGREEMENT FOR £74.95 FOR THE INITIAL TRIAL PACKAGE, AND £64.94 + £4.95 SHIPPING AND HANDLING PER MONTH IF I FAIL TO NOTIFY THE SUPPLIER NOT TO SUPPLY THE GOODS OR SERVICES DESCRIBED, OR FAIL TO RETURN THE PRODUCT UPON CANCELLATION.