Company Details

AquaLift

  • AquaLift logo
  • AquaLift Summary

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    Information about AquaLift was first submitted to Scambook on Jan 06, 2014. Since then the page has accumulated 598 consumer complaints. On average users reported $252.32 of damages. Scambook's investigation team reached out to this company a total of 8 times, Scambook Investigators last contacted them on Mar 25, 2013.

  • Company Information

  • Address:
    • P.O. Box 30816
    • Salt Lake City UT 84130-0816
  • Website:
  • Phone:(877) 498-1950, (888) 543-9408
  • Additional Employees: No known Employees
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    598
  • Unresolved Reported Damage $149,961.17
 
 

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Recent Comments From Company Reports ▼

  • VitaDerm Complaint 78895 for $159.98
  • honbrow01
  • honbrow01 SBID #3f11b08189
  • Posted 02/24/2014
  • To stop these people you will need to phone them and ask them to send a cancellation email for the three products you received, and also ask while on the phone to them, to give you a cancellation code (proof of cancellation for bank, if required) email will genually take's about 24hours
    also INSIST ON A FULL REFUND AS THESE PRODUCTS WERE NOT ORDERED, AND YOU ONLY AGREED TO TAKE THE TRIAL PERIOD OFFER
    Advise the bank a.s.a.p once you have the emails, and tell them to cancell all future payments and or you will hold them personally resposible for future payments
    worked ok with me, hope this helps, good luck
  • Was this helpful?
  • AquaLift Complaint 75512 for $150.00
  • Cameron-Terina
  • Cameron-Terina SBID #0aa76d02df
  • Posted 02/17/2014
  • I am in the same situation, I just got off the ph to my bank and as I am typing this I am trying to call the number my bank gave me, 18774981950. I am still on hold very frustrating, not sure if I will get to talk to someone or not but not surprised ! Oh guess what I got to talk to someone and they cancelled my membership! Try the number good luck.
  • Was this helpful?
  • AquaLift Complaint 70839 for $300.00
  • saturn
  • saturn SBID #10bedfc9f4
  • Posted 02/08/2014
  • Kerstin, try calling 1-877-498-1950. You will be on hold for awhile but I got through and was able to cancel. Now just waiting for the credit I was promised. Will see. Like you the product came in a small envelope with no shipping or return information in it. I got the number from my bank
  • Was this helpful?
  • AquaLift Complaint 64562 for $3.16
  • sandrapinkoski
  • sandrapinkoski SBID #0494bb2ec2
  • Posted 02/01/2014
  • I saved the e-mail they sent when notifying me of my upcoming shipment and the following number was there: 888-543-9408. I called and cancelled (several days b/4 the trial period was over) and they cancelled without giving me a problem about it. They said they'll send a confirmation of cancellation via e-mail within 2 days. I will keep my eye out for that post.
  • Was this helpful?
  • Vitaderm/Aqualift Complaint 64390 for $155.00
  • Yody04
  • Yody04 SBID #8147a40703
  • Posted 01/31/2014
  • I had the same problem but thankfully getting a full refund. Ordered sample on Jan 4 and didn't receive them until Jan 30. Mid January they charged already my credit card for both products. It was a lot of headache to make the reimbursement happen but it worked. The advertisement free trial is total bull. I ordered from Canada and with international shipping one never receive the order in 7-10 business days as they promise. In fact one receives the products after the free trial period is already up. I didn't have any problems to reach the support via e mail or telephone. I really had always a quick response. Anyhow I canceled everything, told them that I am pretty bitter and so on and after a long discussion they agreed to my refund and I can keep the products too. And now I will try it and see if all the headache was worthed. For refund you have to call! I called at 6pm and didn't have to wait in line at all. They don't do refund issues in the support e mail contact.
  • Was this helpful?
  • AquaLift Complaint 62063 for $74.99
  • Connie
  • Connie SBID #a13fbc2c62
  • Posted 01/30/2014
  • I have pictures of the damaged product as well as bank info showing the charges, but I'm not a computer person so I can't get them from point A to point B. I did talked with my bank, they have put a block on this company and also credited my account for unauthorized sales.

  • Was this helpful?
  • Aqualift and Vitaderm Complaint 54384 for $158.00
  • Tonya
  • Tonya SBID #121d26ccf0
  • Posted 01/24/2014
  • I also just wanted to try the Aqualift and vitaderm samples , instead of being charged the shipping fee of $1.89 , I was charged $80.00 , so I gave them a call , they said they would send me a email telling me they would stop charging me , they never did , and there now trying to send me more product instead of paying me back .
  • Was this helpful?

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