Company Details
UniBlue
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UniBlue Summary
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I sent an email to UniBlue at [email protected] on 4/5/2013. I alerted UniBlue to their public profile and consumer complaints that have been posted to Scambook. I await their response.Information about UniBlue was first submitted to Scambook on Sep 07, 2013. Since then the page has accumulated 158 consumer complaints. On average users reported $481.48 of damages. Scambook's investigation team reached out to this company a total of 8 times, Scambook Investigators last contacted them on Apr 05, 2013.
Company Information
- Address:
- Dun Karm Street
- B'Kara By-Pass
- Birkirkara Malta BKR 9037
- Website:http://www.uniblue.com
- Phone:Phone Number Not Yet on File
- Email:
- Additional Employees: No known Employees
- Outdated Info? Add company information suggestion
- This Company Page started on September 7th, 2013.
- Is This Your Business?
Company Rating
Company Statistics
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Complaints Unresolved
158
- Unresolved Reported Damage $38,769.91
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I am sorry to hear that, let me clarify this for you, We offer free scans to our customers to identify the problems and errors which our software can fix. We also offer to fix up to 15 of these errors for free. This allows our customers to try before they buy, however the scan remains free.
If you would like to uninstall the software, please use the link here below for your guideline on how to uninstall the product:
http://www.uniblue.com/support/faq/uninstall-uniblue-programs-computer/
If you have any further questions feel free to contact us via the addresses below:
Click here to chat http://www.uniblue.com/support/livechat
or here to open a support ticket http://www.uniblue.com/support/ticket/
Best Regards,
Uniblue Customer Relations
Uniblue - http://www.uniblue.com/
I would like to further assure you that Uniblue replies to all submitted queries within 24 hours, I am sorry if this was was not received, I suggest that you contact us directly by clicking on the link here below:
http://www.uniblue.com/support/ticket/
Please contact support directly by using the link here below:
http://www.uniblue.com/support/ticket/
You may find our website by clicking on the link here below:
http://www.uniblue.com/
Please do contact us directly by using the link here below as we have a 60 days money back guarantee policy.
http://www.uniblue.com/support/ticket/
Im surprised to hear that you have not received a reply can you please check your spambox or post the support ticket number (begins with LTK on confirmation reply you get from us) Also here are the instructions for the serial number http://www.uniblue.com/support/faq/serial-number-invalid/ as we have several products it might be that you are inserting the right serial number into the wrong product.
Either way let us know, we're here to help.
Best Regards,
Keith, Uniblue
In order to request a refund, click on the following link:
http://www.uniblue.com/support/contactform/
Refunds must be requested within 60 days from purchase and requests should include the following information:
• name and surname;
• order number; and
• e-mail address used in the purchase process.
Kind regards,
Uniblue
In order to request a refund, click on the following link:
http://www.uniblue.com/support/contactform/
Refunds must be requested within 60 days from purchase and requests should include the following information:
• name and surname;
• order number; and
• e-mail address used in the purchase process.
Kind regards,
Uniblue
In order to request a refund, click on the following link:
http://www.uniblue.com/support/contactform/
Refunds must be requested within 60 days from purchase and requests should include the following information:
• name and surname;
• order number; and
• e-mail address used in the purchase process.
Kind regards,
Uniblue
In order to request a refund, click on the following link:
http://www.uniblue.com/support/contactform/
Refunds must be requested within 60 days from purchase and requests should include the following information:
• name and surname;
• order number; and
• e-mail address used in the purchase process.
Kind regards,
Uniblue
In order to request a refund, click on the following link:
http://www.uniblue.com/support/contactform/
Refunds must be requested within 60 days from purchase and requests should include the following information:
• name and surname;
• order number; and
• e-mail address used in the purchase process.
Kind regards,
Uniblue
We are sorry to hear about this issue, there is no need to worry,we require further information to locate your order details so we can assist you with your query above. We can then solve this for you as soon as possible.
Please contact our support directly by submitting a ticket, you may do so by clicking on the link here below:
http://www.uniblue.com/support/ticket/
You may also join us on Livechat by clicking on the link here below:
http://www.uniblue.com/support/livechat/
Thank you,
Uniblue
Nov. 15, 2011
STORE UNIBLUE KOELN
$29.95 US DOLLAR @ 1.043739
$31.26
I’d like to help you solve this misunderstanding. Please submit a ticket to our support and give us your details so we may find you in our system and solve this for you. Just go to this address.
http://www.uniblue.com/support/ticket/
Best Regards,
Keith, Uniblue Customer Relations Team
I am sorry about this inconvenience. It sounds like your credit card was re-charged because your one year subscription for your product updates/upgrades had expired and your order was set on automatic renewal. Before the renewal charge is applied we notify our clients several times by email. I regret that you missed our notifications, however you need not worry .
We require further information to locate your order details and confirm the above. We can then solve this for you as soon as possible. Could you kindly submit a refund request here. http://www.uniblue.com/support/chargedispute/
Thank you.
Keith, Customer Relations Team
Uniblue - http://www.uniblue.com/
I’d like to help you solve this misunderstanding. Please submit a ticket to our support and give us your details so we may find you in our system and solve this for you. Just go to this address.
http://www.uniblue.com/support/ticket/
Best Regards,
Keith, Uniblue Customer Relations Team
I have checked your ticket number LTK5280963117X . I can confirm that we effected your refund on the 30th of June, 2011. If you require further assistance from us please do not hesitate to contact us via the following address.
http://www.uniblue.com/support/ticket/
Best Regards,
Keith, Uniblue Customer Relations Team
I am sorry about the inconvenience. It sounds like your credit card was re-charged because your one year subscription for your product updates / upgrades had expired and your order was set on automatic renewal. Before the renewal charge is applied we notify our clients several times by email. I regret that you missed our notifications, however you need not worry. We require further information to locate your order details and confirm the above.
You can contact us directly by email and live chat for support. Emails and chat enable our support agents to locate your order immediately and send you direct links, images and other digital information which you might need. This kind of support is less likely to be misleading and is far more efficient for you.
You may contact us via the addresses below:
Click here to chat http://www.uniblue.com/support/livechat
or here to open a support ticket http://www.uniblue.com/support/ticket/
or here for a refund request. http://www.uniblue.com/support/chargedispute/
Kind Regards,
Keith, Uniblue Customer Relations
I am sorry about the inconvenience. It sounds like your credit card was re-charged because your one year subscription for your product updates / upgrades had expired and your order was set on automatic renewal. Before the renewal charge is applied we notify our clients several times by email. I regret that you missed our notifications, however you need not worry. We require further information to locate your order details and confirm the above. We can then solve this for you as soon as possible. Could you kindly submit a refund request here.
http://www.uniblue.com/support/chargedispute/
Best Regards,
Keith, Uniblue Customer Relations
I’d like to help you solve this misunderstanding. Until now Uniblue has never had an anti virus product. Please submit a ticket to our support and tell us in detail about the issues you are facing. Once we find you in our system and figure out what went wrong we will be on our way sorting this out. Just go to this address.
http://www.uniblue.com/support/ticket/
Best Regards,
Keith, Uniblue Customer Relations Team