Company Details
Regal Cigs
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Regal Cigs Summary
Regal Cigs has initiated a resolution for compaint 305953 on .
Information about Regal Cigs was first submitted to Scambook on Dec 05, 2013. Since then the page has accumulated 28 consumer complaints. On average users reported $129.63 of damages. Scambook's investigation team reached out to this company a total of 3 times, Scambook Investigators last contacted them on Apr 22, 2013.
Company Information
- Address:
- 1835A Centre City Pkwy
- Suite #166
- Escondido CA 92025
- Website:http://www.regalcigs.com
- Phone:(888) 822-5977, (888) 492-3713
- Email:
- Additional Employees:
- Dana Morgan Operations Manager
- Outdated Info? Add company information suggestion
- This Company Page started on December 5th, 2013.
- Is This Your Business?
Company Rating
Company Statistics
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Complaints Unresolved
28
- Unresolved Reported Damage $3,629.62
- Resolutions to Date 150
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You can buy very nice e-cig starter kits for 50-60 bucks and refill nicotine liquid equivalent to 50 packs of cigarettes for about 10.00 on a ton of reputable online e-cig dealers. DO NOT ORDER THIS JUNK!
"Terms & Conditions: If you select the 14 day trial you agree to pay just shipping and handling. For your convenience, we will automatically enroll you in our Regal Refill Plan, and you will receive a monthly supply of cartomizers for just $49.95 plus $4.95 for S&H, a savings of over 50% on traditional cigarettes! If you decide to keep the starter kit and do not cancel before the 14-day trial expires your card will be charged $119.95 for the starter kit, which will include a one month supply of cartomizers. A restocking fee may apply on returns. If you are not 100% satisfied, cancel at any time!"
Please contact :
RegalCigs
1-888-822-5977
www.regalcigs.com
or [email protected] to find out how you can get a refund. Thanks!
Your cost should be clearly stated up on the top.... When was the last time anyone read a software agreement prior to installing... Their charges for the software are not in the terms and condition section they are on the top lines and clear.
As RegalCigs posted: "Our Terms and Conditions are very clear." YOU JUST DIDN'T READ THEM!!! Especially #3 and #4.
You "did not" read the Terms & Conditions. 1) They very clearly state that the "free trial" is 14 days (INCLUDING shipping time: e.g.: If you placed your order on the 1st and it took a week to get it to you, then you only have 7 days to evaluate the product).
2) If you don't like it, you have to call within the "trial period" to get a RMA from them and you have to ship the kit back.
This is clearly stated in section 3 and 4 of the Terms & Conditions.
To everyone reading this: NEVER BUY ANYTHING WITHOUT FULLY READING THE TERMS & CONDITIONS FIRST!