Company Details

Rocky Mountain Saunas/West Coast Saunas

  • Rocky Mountain Saunas/West Coast Saunas logo
  • Rocky Mountain Saunas/West Coast Saunas Summary

    .
    October 22nd, 2012 at 11:03 a.m. PSTScambook contacted Rocky Mountain Saunas/West Coast Saunas via email at [email protected]; informing them of user submitted information on Scambook.com.

    Information about Rocky Mountain Saunas/West Coast Saunas was first submitted to Scambook on Oct 19, 2013. Since then the page has accumulated 1 consumer complaint. On average users reported $1595.00 of damages. Scambook's investigation team reached out to this company a total of 1 times, Scambook Investigators last contacted them on Oct 22, 2012.

  • Company Information

  • Address:
    • 7450-M West 52nd Ave.
    • PMB 123
    • Arvada CO 80002
  • Website:
  • Phone:(888) 358-1270
  • Additional Employees: No known Employees
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Company Rating


Company Statistics

  • Complaints Unresolved
    1
  • Unresolved Reported Damage $1,595.00
 
 

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Recent Comments From Company Reports ▼

  • Rocky Mountain Saunas/West Coast Saunas Complaint 28047 for $1,595.00
  • RockyMountainSaunas
  • RockyMountainSaunas SBID #bf7ac75fa1
  • Posted 10/31/2013
  • Rocky Mountain Saunas will issue a refund of $1595 upon receipt of this customer’s Malibu sauna in acceptable condition at the nearest local Rocky Mountain Saunas location: CORPORATE HEADQUARTERS: 2371 La Mirada Drive Vista, California 92081.

    Terms for return of product for a refund are clearly stated in our “Terms and Conditions of Sale” on www.rockymountainsaunas.com

    Rocky Mountain Saunas is willing to waive the $395 Restocking Fee, subject to physical inspection of sauna for any damage incurred in transport/shipping/handling.

    Rocky Mountain Saunas will waive the written requirement that sauna be returned in original packing, subject to physical inspection of sauna for any damage incurred in transport/shipping/handling.

    Rocky Mountain Saunas offered this customer the choice of a full refund with removal of sauna/packaging/pallet from their residence or a discounted price of the sauna in “As Is” condition with Free White Glove Assembly Service. This customer chose to keep the sauna with the free assembly and a $400 discount which was credited to their Visa account on the same day. This customer signed a release for any further compensation in regards to the physical condition of their sauna. Rocky Mountain Saunas expects this customer to honor their commitment.

    A refund may be issued only when the specific terms for product return stated herein and in “Terms and Conditions of Sale” have been met to the satisfaction of Rocky Mountain Saunas.

    This customer’s sauna is in good working condition with all systems operational. Lifetime Warranty on components is in effect. Radio/CD carries a one year manufacturer’s warranty.


    Sincerely,

    Rocky Mountain Saunas
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