Company Details
Amazon.com
-
-
Amazon.com Summary
.
Information about Amazon.com was first submitted to Scambook on Oct 10, 2013. Since then the page has accumulated 165 consumer complaints. On average users reported $524.30 of damages. Scambook's investigation team reached out to this company a total of 4 times, Scambook Investigators last contacted them on Jul 03, 2013.
Company Information
- Address:
- 410 Terry Ave N
- Seattle WA 98109-5210
- Website:http://www.amazon.com
- Phone:(866) 216-1072
- Email:
- Additional Employees: No known Employees
- Outdated Info? Add company information suggestion
- This Company Page started on October 10th, 2013.
- Is This Your Business?
Company Rating
Company Statistics
-
Complaints Unresolved
165
- Unresolved Reported Damage $88,773.81
Thank you for submitting information suggestions.
We will review your suggestions and update the company profile if necessary.
Recent Comments From Company Reports ▼
Do you have a complaint?
Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!
Submit a Report Now
Once an order has been shipped (i.e. you've been charged), they also have no way of charging a different credit card. The only way to do that is to return the item, receive a refund, and then place a new order using your Discover card.
2. You forgot to cancel the membership/set auto renew to no, so it automatically rolled over to the full paid membership, thus charging your credit card $79.
3. You can easily resolve this in a 2 minute phone call to customer service or through Your Account online, but instead you posted a fraudulent complaint on this website.
4. If you haven't used the Amazon Prime benefits since your full membership started, you'll receive a full refund.
5. Refunds take 2 to 3 business days not because of Amazon, but because of how long it takes YOUR credit card company to process the credit and reflect it on your account. Amazon issues the refund nearly instantly, it simply doesn't get processed by your credit card company until several business days later.
2. You forgot to cancel the membership/set auto renew to no, so it automatically rolled over to the full paid membership, thus charging your credit card $79.
3. You can easily resolve this in a 2 minute phone call to customer service or through Your Account online, but instead you posted a fraudulent complaint on this website.
4. If you haven't used the Amazon Prime benefits since your full membership started, you'll receive a full refund.
Second, Amazon sends whatever address you selected during the checkout process and sends it to the third party seller, they don't magically pick out a random address on your account and say WALLAH! If the incorrect address was listed on the order, you selected the incorrect address, it's quite simple.
If the correct address was listed on the order, then the seller shipped it to the wrong address, not Amazon. In this case, you can file an A-to-z guarantee claim and get reimbursed from Amazon, since they back all purchases.
Amazon.com can't just randomly charge your credit card for random amounts. Simply because the transaction information may mention the name Amazon in it doesn't mean it's from Amazon.com. Secondly, if you called them and their billing department looked up your credit card, they would have seen the charges, which means someone else is charging you.
2. You forgot to cancel the membership/set auto renew to no, so it automatically rolled over to the full paid membership, thus charging your credit card $79.
3. You can easily resolve this in a 2 minute phone call to customer service or through Your Account online, but instead you posted a fraudulent complaint on this website.
4. If you haven't used the Amazon Prime benefits since your full membership started, you'll receive a full refund.