Company Details

Look Up Ltd

  • Look Up Ltd logo
  • Look Up Ltd Summary

    .

    Information about Look Up Ltd was first submitted to Scambook on Sep 26, 2013. Since then the page has accumulated 68 consumer complaints. On average users reported $52.31 of damages. Scambook's investigation team reached out to this company a total of 1 times, Scambook Investigators last contacted them on Apr 03, 2013.

  • Company Information

  • Address:
    • 9980 S 300 W
    • Ste 200
    • Sandy UT 84070-3654
  • Phone:Phone Number Not Yet on File
  • Email Not Yet on File
  • Additional Employees: No known Employees
  • Outdated Info? Add company information suggestion

Company Rating


Company Statistics

  • Complaints Unresolved
    68
  • Unresolved Reported Damage $3,556.99
 
 

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Recent Comments From Company Reports ▼

  • Lookup Ltd Complaint 24021 for $38.90
  • Ihavlaslaf
  • Ihavlaslaf SBID #757f1a131e
  • Posted 10/04/2013
  • I just saw a charge for $18.95 on my credit card and after checking further, they have been charging me since June 15th. I canceled this service the same day I looked up the information. I filed a dispute with the credit card company. They are charging you and the company doesnt exist anymore - no website, no phone line nothing.
  • Was this helpful?
  • Lookup Ltd Complaint 18328 for $37.90
  • LookUpLTD
  • LookUpLTD SBID #N/A
  • Posted 09/12/2013
  • Hello there,

    I am the head of customer service for LookUpLTD. I’d first off like to apologize if you had a poor experience. I would like to clarify that we have a vast number of reports to provide to customers and we help thousands every day.

    If for some reason a report was unavailable, although this is rare, it usually means there is some redundant information in the system. However, in order to achieve outstanding customer service which we pride ourselves on, we always offer refunds. An additional service we offer is for the customer to allow a 3 hour extensive search done by a member of our team in order to further investigate results.

    Please reach out to me at [email protected], so I can personally handle this issue and ensure a refund. Please be sure to provide your full name and zip code so I can issue your refund with utmost efficiency.

    I look forward to hearing from you,

    Joanne Berger
    Head of Customer Service
    LookUpLTD.com
  • Was this helpful?
  • Lookup Ltd Complaint 18330 for $37.90
  • LookUpLTD
  • LookUpLTD SBID #N/A
  • Posted 09/12/2013
  • Hello there,

    I am the head of customer service for LookUpLTD. I’d first off like to apologize if you had a poor experience. I would like to clarify that we have a vast number of reports to provide to customers and we help thousands every day.

    If for some reason a report was unavailable, although this is rare, it usually means there is some redundant information in the system. However, in order to achieve outstanding customer service which we pride ourselves on, we always offer refunds. An additional service we offer is for the customer to allow a 3 hour extensive search done by a member of our team in order to further investigate results.

    Please reach out to me at [email protected], so I can personally handle this issue and ensure a refund. Please be sure to provide your full name and zip code so I can issue your refund with utmost efficiency.

    I look forward to hearing from you,

    Joanne Berger
    Head of Customer Service
    LookUpLTD.com
  • Was this helpful?
  • Lookup Ltd Complaint 16239 for $50.95
  • LookUpLTD
  • LookUpLTD SBID #N/A
  • Posted 09/09/2013
  • Hello there,

    I am the head of customer service for LookUpLTD. I’d first off like to apologize if you had a poor experience. I would like to clarify that we have a vast number of reports to provide to customers and we help thousands every day.

    Banking and credit card regulations require all companies to state charges directly beside where a customer fills out their credit card information. To ensure we adhere to these guidelines, LookUpLTD.com clearly states that after seven days if you do not cancel your membership, you will be charged $18.95 monthly.

    With that said, in order to achieve outstanding customer service which we pride ourselves on, we always offer refunds. An additional service we offer is for the customer to allow a 3 hour extensive search done by a member of our team in order to further investigate results.

    Please reach out to me at [email protected], so I can personally handle this issue and ensure a refund. Please be sure to provide your full name and zip code so I can issue your refund with utmost efficiency.

    I look forward to hearing from you,

    Joanne Berger
    Head of Customer Service
    LookUpLTD.com
  • Was this helpful?
  • Lookup Ltd Complaint 13573 for $23.48
  • LookUpLTD
  • LookUpLTD SBID #N/A
  • Posted 08/29/2013
  • Good Afternoon,

    I am the head of customer service for LookUpLTD. I’d first off like to apologize if you had a poor experience. I would like to clarify that we have a vast number of reports to provide to customers and we help thousands every day. Banking and credit card regulations require all companies, including LookUpLTD.com, to state charges directly beside where a customer fills out their credit card information. On our website, we state that after seven days if you do not cancel your membership, you will be charged $18.95 monthly as we would assume you would like to keep our services.

    If for some reason a report was unavailable, although this is rare, it usually means there is some redundant information in the system. However, in order to achieve outstanding customer service which we pride ourselves on, we always offer refunds. An additional service we offer is for the customer to allow a 3 hour extensive search done by a member of our team in order to further investigate results.

    Please reach out to me at [email protected] so I can personally handle this issue and ensure a refund. Please be sure to provide your full name and zip code so I can issue your refund with utmost efficiency.

    I look forward to hearing from you,

    Joanne Berger
    Head of Customer Service
    LookUpLTD.com
  • Was this helpful?
  • Lookup Ltd Complaint 15904 for $18.95
  • LookUpLTD
  • LookUpLTD SBID #N/A
  • Posted 08/29/2013
  • Good Afternoon,

    I am the head of customer service for LookUpLTD. I’d first off like to apologize if you had a poor experience. I would like to clarify that we have a vast number of reports to provide to customers and we help thousands every day. Banking and credit card regulations require all companies, including LookUpLTD.com, to state charges directly beside where a customer fills out their credit card information. On our website, we state that after seven days if you do not cancel your membership, you will be charged $18.95 monthly as we would assume you would like to keep our services.

    If for some reason a report was unavailable, although this is rare, it usually means there is some redundant information in the system. However, in order to achieve outstanding customer service which we pride ourselves on, we always offer refunds. An additional service we offer is for the customer to allow a 3 hour extensive search done by a member of our team in order to further investigate results.

    Please reach out to me at [email protected] so I can personally handle this issue and ensure a refund. Please be sure to provide your full name and zip code so I can issue your refund with utmost efficiency.

    I look forward to hearing from you,

    Joanne Berger
    Head of Customer Service
    LookUpLTD.com
  • Was this helpful?

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