Scambook provides a platform for users to voice their concerns and to tell others about possible scams, frauds, and companies engaged in bad business practices.
For Premium Support Members, Scambook will attempt to contact the person or business in dispute in hopes to begin the resolution process and will keep your post updated as progress is made. Scambook also allows businesses to respond, refute, or take steps necessary to resolve alleged complaints.
Scambook also provides an opportunity to have complaints reviewed pursuant to an Expedited Arbitration Program which is designed to have an outside arbitrator review facts provided by both sides. If the arbitrator determines that a user’s complaint is not factually accurate, an arbitrator may determine to redact a complaint or, in certain circumstances, may determine the entire post should be removed.