Ocean Canyon Properties-Tres Rios RV Resort, Glen Rose, Tx
Complaint 99419 Details

  • Date Occurred: 03/23/2012
  • Reported Damages: $0.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

We signed up for a free notebook and two nights in a cabin at Tres Rios RV Resort and a $50 gift card while we were at the Fort Worth RV show in March 2012. In turn, we had to attend a 90 min. presentation on campground membership thru Ocean Canyon Properties. Nathaniel was the person that promised this and it was in writing. They also promised surprise bonus if you call 2-3 days before and confirm your reservation. So we did that. When we called they told us to bring the confirmation letter. We never got one so they sent one. I did not read it but brought it along to give to them.
The presentation was 2-1/2 hours. 1-1/2 hr of presentation and one hour of demining, downright rude, high pressure sales tatics by the sales manager, Alan. After all this they gave us a 3 nite vacation and $50 gift card. I asked for the notebook and gift card they promised. They showed me the confirmation letter we recd. and the last moment. In small print on the bottom it says "
The above offer is in lieu of all other gifts offered to you previously". Ladies and Gentlemen, this is the Classical "BAIT AND SWITCH" con game. If you have ever tried to take one of these vacations, you have found out that there are so many restrictions that it is impossible to get a date.
The whole experience was a joke and a waste of time.
Our sales lady,Grace, told us that after she gave her presentation and tour that she would ask us,yes or no, and that would be it. Guess what, we said no and she called the high pressure sales manager over for another hour grilling.
I have learned over the years that the better the product, the less the pressure. It definately applies here.

Do You Have a Complaint?

Submit a Complaint

Comments

  • Ocean_Canyon_Properties_response
  • Ocean_Canyon_Properties_response SBID #3198183582
  • Posted 04/08/2012
  • Ocean Canyon Properties does not employ “bait and switch” tactics. We frequently attend shows and events where we invite guest to visit our resorts. This customer responded to two different offers and was given our most recent promotional offer which was presented to him in a recorded phone call by our agent and outlined in his confirmation letter. He and his family received everything that was promised to him under our current promotional program. As for the length of his presentation, our meetings are interactive and personalized which results in a variable time for all.
  • Was this helpful?
  • Bobby
  • Bobby SBID #0c3520ed5e
  • Posted 04/11/2012
  • OCP also engages in lot of scams like this via their Ocean Canyon Travel at Arlington Texas. Innocent victims are going through a nightmare and you can see them in this website.
  • Was this helpful?

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • Ocean Canyon Properties logo

Company Statistics

  • Complaint Against Ocean Canyon Properties
  • Complaints Filed: 34
  • Reported Damages: $223,695.00
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.