Central Reservation
Complaint 94198 Details

  • Date Occurred: 03/26/2014
  • Reported Damages: $822.88

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was booking hotel for my brother's family visiting USA. I called 411 for telephone number for a hotel with multiple location in Manhattan. 411 operator gave me the number 888-578-8767 saying it is central reservation number which I thought it was the central reservation number for the hotel. I called 888-578-8767 asked for the room with smoking and made a reservation for two rooms paid $822.88 on They Surrey Hotel. When I called the hotel the same day, a nice gentleman from hotel told me that New York State has law that you can not smoke at any hotel premise and hotel booking company mis-represent and mislead the information about his hotel. So, I called back the company right away, and they read the contract saying no refund policy which was never read to me in first place. I am still calling them for my money back, but they have absolutely no interest paying back.

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Business Profile Summary

  • Central Reservation logo

Company Statistics

  • Complaint Against Central Reservation
  • Complaints Filed: 1
  • Reported Damages: $822.88
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