EPM Your-Money.tv
Complaint 93777 Details

  • Date Occurred: 03/16/2014
  • Reported Damages: $68.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

your money.tv took £68 out of my bank never heard of them or dealt with them, i contacted my and told them I didnt authorise this so they started looking into it and 5 days later I expect them to refund the money well they didnt my bank contacted the company and the company had all my details employment everything and the bank claim that as their details matched the details the bank holds that they couldnt do anything about the payment! I called them myself and asked what they did and they wouldnt tell me they just kept saying it was a membership fee, I asked what for and he couldnt tell me I also asked where he got my details and he just changed the subject. i can not believe that this can be done and the bank wont do anything about it.

Do You Have a Complaint?

Submit a Complaint

Comments

  • davidedwards
  • davidedwards SBID #abfcb8e2b1
  • Posted 04/02/2014
  • get BACK to your bank!!!!
    Write a letter,by recorded delivery,stating the withdrawal was unauthorised.They have to pay you your money back.You do not have to deal with the company!!!!and the bank have to pay it back immediately,and problems get back to me.
  • Was this helpful?
  • Nicky72
  • Nicky72 SBID #f98250a18f
  • Posted 04/03/2014
  • Okay they took £71 and £59 from my wife's account. And we tried letters and phone calls to your-money, to try and get our payments returned. However they were very unhelpfull and fobbed us off.
    We then contacted action fraud, who were only to aware of this company, they told us they were being investigated. We received a crime number, we then went to our bank and told them these transactions were unauthorised by my wife, and under FSA rules we requested the money be returned. They I am happy to say refunded my wife's money. You see they have to, unless the bank or your money can prove she did authorise the transactions, which of course they can't as they are running a scam.

    So contact action fraud, then print off FSA rules, and head to your bank demanding these unauthorised charges are returned to you.

    Any help you need just ask
  • Was this helpful?

Do You Have a Complaint?

Add a complaint and spread the word. High volume complaints have a better chance to get their money back. Submit a report and join forces with others like you!

Submit a Complaint Now

Business Profile Summary

  • Your-MoneyTV.com logo

Company Statistics

  • Complaint Against Your-MoneyTV.com
  • Complaints Filed: 225
  • Reported Damages: $27,831.99
Visit Complete Company Profile

What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.