TIMH 1-855-707-0047 and TodayzBest 1-855-707-0152
Complaint 90435 Details
- Date Occurred: 02/06/2012
- Reported Damages: $22.24
I just received my monthly cell phone bill and had a charge from Todayzbest and TIMH on my daughter's cell number to the tune of $22.24. She did not order these services and we have no idea how she got these charges. She never entered a PIN # on her phone or computer. She entered the word "STOP" after receiving 3 messages from them.
I called the numbers 3 different times for a refund. The first call, I was told that they would not refund and I would have to write a letter to their corporate office. The second call, I was told that they cannot refund and that I would have to go through my service provider (US Cellular) for a refund. I called US Cellular and they told me that the only people who can refund my money is the companies because USC has nothing to do with the charges. I called the numbers back for the 3rd time and asked to speak to a supervisor and was told that the person I was speaking to was a supervisor and there is no one higher up than him. I was given the address again to their corporate office and was told to write a letter.
I would like a full refund.
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Business Profile Summary
- Complaint Against TodayzBest.com
- Complaints Filed: 7
- Reported Damages: $111.05
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