Pet Airways Delivery Service
Complaint 87689 Details

  • Date Occurred: 03/12/2012
  • Reported Damages: $700.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

I was looking for French Bulldog Breeders online when I found one at:
http://amazingfrenchies.yolasite.com/
I emailed the breeder Olivia Koti at kotiolivia@gmail.com about her bulldog puppies.
We emailed back and forth and she stated the puppies were $290 and were based out of Florida. She would then have the puppy delivered to a Delivery agency that would take care of everything and to watch my emails for the status of the puppy.

I received this email from expresspetcouriers@email.com for the first one:

We treat your Pet like Royalty!


PET AIR AWAYS DELIVERY SERVICES.
CUSTOMER SERVICE
CARGO DEPARTMENT,
PETS DELIVERY AGENCY
TEL: (386)269-1136 ( direct Line)
PHONE NUMBER....(386)269-1136




PET AIR AWAY MOVING SERVICES
INFORMATION ON YOUR PUPPY IN TRANSIT
FLORIDA -PET RELOCATION

Welcome to Pet Air Aways Delivery Air Animal Pet Movers FLORIDA Branch, the relocating pets best friend since 1977. The relationship of pets and people is a treasured one, as evidenced by the love shown with the children and their pets in pet loving homes; and is recognized as the human-animal bond. As you contemplate moving your family pet by air as you relocate, you want the best for your pet. Express Pet Delivery Air Animal Pet Movers holds the welfare and safety of your family pet as our primary consideration. Whether your pet is an experienced flyer or a first time flyer, Express Air Animal's pet move specialists, pet owners themselves, understand the relationship you have with your pet and will only provide the best pet moving service for your family pet both, nationwide & worldwide as you relocate.


Dear Client,
We have information about a Female French Bulldog Puppy here at the Pet Air Aways Delivery sector from Mrs Koti Olivia to be transported and home delivered to you with the following details;


This puppy will come with all necessary papers needed,but as the veterinians must conduct another test to be sure of their health status,It has been done ,all is fine and Medication Papers are accurate ,The test Results show that the puppy is free from such diseases that may attack other Animals like (Birds And Cats).The experienced pet moving specialists at Air Animal Pet Movers .. the IATA air cargo agency ..... will handle your pet's move with confidence, professionalism, and trust. Air Animal's NO TRANQUILIZER rule is designed for the safety and welfare of your pet during airline air cargo transport..Air Animal Pet Movers .. registered with the USDA as an Intermediate Handler ....is governed by the rules, regulations, and mandates of theAnimal Welfare Act ... the AWA .. the Federal Law governing scheduled airline air cargo shipments..So this puppy is now ready for moving and home delivering services.But it should be noted that this process can not be carried out unless the charge for delivery and change of ownership papers $290 U.S.D) is paid for the puppy.We act as an ESCROW in pet relocation, meeting with the increasing demands of pet sellers and buyers ... This pets will come alongside with 2 of our pet carriers.This payment is to be done to Pet Air Away Delivery Air Animal's developed 2nd party pet moving service to the moving & relocation industry in FLORIDA.
So we will need you to pay this money as soon as possible, So as to book the next available delivery which will be taking off to your area in 1 hour 30 minutes time and will be delivered at your home address..You have to make sure someone is at home as the Puppy will be delivered 12 Hours after payment to the following home address : 1440 Commons Dr. Apt 1D Woodstock Illinois ---60098.


YOU ARE REQUIRED TO PAY THE TOTAL FUND VIA WESTERN UNION STORE OR VIA WESTERN UNION SERVICE AT YOUR AREA BECAUSE WE HAVE THEIR UNITS AT OUR HEADQUATERS DESIGNED FOR SUCH TRANSACTIONS,TO THE DIRECTOR OF THE AIR ANIMAL MOVING PET MOVING SERVICES FLORIDA USING THE ADDRESS;


ADVICE---- ADVICE --- ADVICE

We advise our clients to do their transfers at the Any of the western union Locations BELOW.Inorder not to pay high money transfer(payment) charges you should simply copy out the Directors name and address as BELOW on a piece of paper and also the test question and answer .Go to any WESTERN UNION STORE, even if not listed BELOW.When you get there SIMPLY ASK for a WESTERN UNION SEND FORM from any of the agents there.That is all you will be asking for.When given the form ,use the Directors address as above in filling out the form. After filling the form, you submit the form and your payment will be processed.... Avoid stating other details as that will attract high sending charges at the WESTERN UNION Service ....We want the best for our customers.





DIRECTORS ADDRESS YOU WILL BE USING IN MAKING PAYMENTS.

NAMES : Mariana Cappuccino
STATE :Lake Worth, Florida
ADDRESS : 4556 Up Lane Tc2
COUNTRY : UNITED STATES
ZIP CODE : 33460



NB ; GET IN CONTACT WITH (386)269-1136 FOR ANY INQUIRIES ABOUT PAYMENTS

WHEN YOU ARE PAYING THE FEE YOU WILL NEED A TEST QUESTION,MAKE IT TO BE

TEST QUESTION ; WHAT IS YOUR NAME?
ANSWER ; Candace.

NB.
WE USUALLY USE BANKS ACCOUNT AND CREDIT CARDS TO PAY WHEN BOOKING FLIGHT FOUR DAYS AHEAD BUT IF YOU WANT A FLIGHT ON THE SAME DAY YOU PAY DIRECTLY VIA WESTERN UNION SO HOPE YOU UNDERSTAND WHY YOU ARE USING AND NOT PAYING DIRECTLY TO OUR BANK ACCOUNT OR CREDIT CARD. WE WILL BE WAITING FOR YOUR EMAIL FOR FURTHER EXPLANATION.


HERE ARE SOME WESTERN UNION LOCATIONS IN YOUR AREA WHERE YOU CAN MAKE PAYMENT.


After I sent the $290 for the puppy, I then received another email saying the paper needed an insurance coverage and papers to be sent:

Dear customer ,
We are sorry for the fact that your Puppy cannot get on the flight now. While the puppy was to go on-board,
the documents were verified and we realized they are not complete.
We will need the Certificate of Ownership that transfers the ownership of this puppy and to certify you as the new owner of the puppy.WE WILL SEND YOU A COPY OF THE CERTIFICATE.These are the must important documents for Pets and Animal transportation.The Insurance cover is to insure their life in case of any accident.The PETS/DEPARTMENT FOR ATLASPETS does not permit the transportation of young BIRDS,HORSES,CATS & DOGS etc without a Life Insurance Cover.Especially because of the weather we have now.AS STATED UNDER THE ANIMAL RESCUE LAW.
The sector of the Insurance For Pets And Animals In General(TSIPAG) decided to insure the life of the Puppy and that cost $250
This is beneficial to you because in case of any accident while transporting this puppy,our INSURANCE SERVICE will compensate you for all your spendings and will take full responsibility.
NB: OUR INSURANCE POLICY is both advantageous for our clients and us in the fact that the insurance fee is REFUNDABLE BY 90% CASH or CHEQUE upon delivery of the PUPPY at your home.
SO WE WILL NEED YOU TO PAY IN THIS FEE NOW FOR THE DOCUMENTS TO BE PROCESSED AND THE PUPPY WILL BE DELIVERED ON THE NEXT SCHEDULE AT 8:30PM TODAY.
The total fee to be paid is as follows;
.
INSURANCE COVER..................................................$250(-90% refundable)
CERTIFICATE OF OWNERSHIP.................................$160(90% refundable)
Total fees to be paid being............$410
Refundable% ...........90% of $410= $370
.
All Payment To Same Address and Names as Before.

WITH THESE DOCUMENTS,YOU CAN TRAVEL ANY WHERE AND ANY COUNTRY WITH YOUR PET HAVING THESE DOCUMENTS.WE CAN ONLY PROCEED WITH THE DELIVERY IF THIS FEE IS PAID BECAUSE IT IS VERY RISKY FOR US TRANSPORTING THIS PUPPY WITHOUT A LIFE INSURANCE COVER. WE HAVE TO GET THE INSURANCE PAPERS PROCESSED ALL IN YOUR NAMES. AS SOON AS POSSIBLE TO MAKE SURE THEY GET TO YOU TODAY .

YOU ARE REQUESTED TO PAY THE TOTAL FUND VIA WESTERN UNION SERVICE AT YOUR AREA BECAUSE WE HAVE THEIR UNITS AT OUR HEADQUARTERS DESIGNED FOR SUCH TRANSACTIONS,TO THE DIRECTOR OF PET AIR AWAYS DELIVERY SERVICES FLORIDA TO THE INSURANCE SECTOR USING THE ADDRESS;


NAMES : Mariana Cappuccino
STATE :Lake Worth, Florida
ADDRESS : 4556 Up Lane Tc2
COUNTRY : UNITED STATES
ZIP CODE : 33460



NB;GET IN CONTACT WITH US
TEL:(386)269-1136(office Line)


FOR ANY INQUIRIES ABOUT PAYMENTS
WHEN YOU ARE PAYING THE FEES YOU WILL NEED A TEST QUESTION,MAKE IT TO BE

TEST QUESTION; WHAT IS NEEDED ?
ANSWER; INSURANCE.


N/B.KEEP THE TEST QUESTION AND ANSWER VERY PRIVATELY AS IT IS VERY CONFIDENTIAL IN THE TRANSACTIONS




Reasons why we adopted a Non Pet Shipping without an
Insurance paperwork.

1.} Incase of any pet abandonement at our agency , PETS without insurance, will be homeless while pets with insurance will be protected by their life insurance department,our insurance cover goes for an additional 1month when the PETS are already with you

2.}Incase of any accidents while transporting your pet, like any defects attacking your PETS, you will be 100percent compensated by the insurance company since your PETS possess` a life insurance .

3.} Lastly , we were charged last 3weeks back by a client for the fact that we did not handle the shipping of her puppy well by shipping the puppy without a USDA paperwork. The client charged us for $4500 and we paid her and so we are avoiding such an instance once more so by introducing a non pet shipping policy without the above documents and papers work .


Thanks and we hope you corporate with us .

I then emailed the breeder informing her and she said its refundable and everything so I sent the $410. I kept calling and calling for the status of the puppy and they kept pushing it off. I then recieved a third email saying the puppy needed vaccines in order to board the flight! Heres the email:
CUSTOMER SERVICE
CARGO DEPARTMENT,
PETS DELIVERY AGENCY
TEL: (386)269-1136 ( direct Line)
PHONE NUMBER....(386)269-1136




PET AIR AWAY MOVING SERVICES
INFORMATION ON YOUR PUPPY IN TRANSIT
FLORIDA -PET RELOCATION


Independent Pet & Animal Transport Assoc...
USDA Intermediate Handler
U.S. Dept. of Agriculture-vet services



Hello
We wish to inform you that we received a Female French Bulldog Puppy which is about to take the flight stated below,

Information On The Flight From FLORIDA to ILLINOIS.
Departure Airport: FLORIDA (FL) Arrival airport: Illinois (IL)
Distance: 300 km Flight duration: min: 03:36:00, max: 05:45:00
Airlines, Low-cost airlines: Aer Arann, Aer Lingus Irish Airlines Flights per week: 16
Return route: Illinois to FLORIDA.



DEAR CLIENT,
THIS IS TO INFORM YOU THAT YOUR PUPPY ARRIVED HERE READY FOR DELIVERY THIS AFTERNOON AND WAS CHANNELED TO THE VET DEPARTMENT.SOME TESTS WERE CONDUCTED IN LINE WITH PET TRANSIT LAWS HERE IN FLORIDA ,BELOW ARE THE TESTS AND RESULTS AND ALSO THE VET RECOMMENDATION. OUT OF THE SIX VACCINES NEEDED FOUR WERE FOUND MISSING. BELOW IS A DRAFT OF THE TESTS THAT WERE CONDUCTED AND THE VACCINES THAT ARE SUPPOSED TO BE GIVEN BEFORE THE PUPPY CAN DEPART FROM FLORIDA THIS AFTERNOON.

YOUR PUPPY IS BEING TRANSPORTED BY OUR FIRST CLASS PACKAGE( Star Class)

TEST RESULTS VET RECOMMENDATION

Canine Parainfluenza....... ................ POSITIVE.............................. VACCINE NEEDED.

Canine Distemper and Measles........... POSITIVE............................... VACCINE NEEDED.

Rabies................................. NEGATIVE....................... NO VACCINE NEEDED.

Bordetella bronchiseptica ............... POSITIVE........................VACCINE NEEDED.

Leptospirosis....................................NEGATIVE...................... VACCINE NEEDED.

Tetanus..........................................NEGATIVE......................NO VACCINE NEEDED.


NB: THE VETERINARIAN RECOMMENDS THAT THE PUPPY GETS THESE VACCINES BEFORE SHE CAN LEAVE AND YOU SHOULD BE INFORMED THAT THE VACCINES EXPIRE AFTER A DURATION OF 15 MONTHS, WHICH IS MORE THAN A YEAR. .



VITAL INFORMATION;

The above diseases targets just about every system, and can be seen in many of the organ systems. As the vital organs fail, the body is unable to process food,crop stasis occurs and the puppy dies from dehydration .Sometimes subcutaneous hemorrhaging (bleeding under the skin) occurs and other infections may have set in. Adults may experience weight loss, recurrent bacterial and fungi infections and poor feather formation.
Your puppies may appear to recover, but will dies months later from renal failure .Most of these diseases do not have a cure , but vaccines are available and it can be costly but very vital and necessary . Puppies can be vaccinated at 5 weeks of age with a booster 2 to 3 weeks later. If there is an outbreak in your litter, all puppies should be vaccinated annually to help them protect against the virus and to decrease the concentration of the virus in the environment.


THE VACCINES WILL COST $200 EACH VACCINE SUMMING UP TO $800, WE WANT THIS GIVEN BECAUSE THE PUPPY IS TO LEAVE FOR YOUR HOME THIS AFTERNOON BY THE 4.00 PM FLIGHT ,WE DO EXPECT THAT YOU GET BACK TO US AS SOON AS POSSIBLE THIS AFTERNOON WITH THE COMPLETE PAYMENT.

REQUIREMENTS COST TOTAL
Canine Parainfluenza (2 shot) $200 $200
Canine Distemper and Measles (2 shot) $200 $200
Bordetella bronchiseptica (2 shot) $200 $200
Leptospirosis (2 shot) $200 $200

SUM TOTAL = $800
NB: THE FEE YOU ARE PAYING IS REFUNDABLE BY 90 PERCENT BUT ONLY UPON DELIVERY OF THE PUPPY TO YOUR HOME. THE REFUND WOULD BE IN CASH ON CHEQUE..
ALL PAYMENTS TO PET AIR AWAYS DELIVERY SERVICES ARE MADE TO OUR THIRD PET PARTY RELOCATION INDUSTRY TO OUR DIRECTOR NAMES AND ADDRESS ,
YOU ARE REQUESTED TO MAKE THE PAYMENT VIA POST OFFICE WESTERN UNION MONEY TRANSFER SERVICE ,
BELOW IS THE ADDRESS YOU ARE TO MAKE THE PAYMENT TO,
NAMES : Mariana Cappuccino
STATE :Lake Worth, Florida
ADDRESS : 4556 Up Lane Tc2
COUNTRY : UNITED STATES
ZIP CODE : 33460
YOU ARE TO MAKE THIS PAYMENT AS SOON AS YOU CAN SO THAT THE PUPPY CAN BE GIVEN THE VACCINES AND LEAVE DIRECTLY TO YOUR HOME ADDRESS.
DUE TO THE SENSITIVE NATURE OF YOUR PET FILE WE HAVE PLACED ONE OF OUR AGENTS ON YOUR CASE, You have the right to call ONLY Agent (Chris Gold) phone number (386)269-1136 at any time with regards to the delivery of your puppy.You can ring him only on this phone number (386)269-1136 for every detail and advise you need, this will give you a better correspondence to your case.

NB: We have also decided that your puppy will be delivered at your home address without any extra charges, this is because we understand you have gone through some huddles in getting your puppy over.

IMMEDIATELY YOU MAKE YOUR PAYMENT AND THE PAYMENT IS PROCESSED ,THE TRACKING NUMBER OF THE PUPPY AND FLIGHT RECEIPT WILL BE GIVEN TO YOU.

THANKS FOR USING PET COURIERS

Dr. Huray Johnson
Signature of Robert S. Mueller, III


After I recived this I was like HELL NO. The breeder told me the dog was vaccinated. I emailed her and she said she was sorry they must have expired? Please help Ill pay the $300 if you can pay the $500. I'm begging you for the puppies sake. I freaked and tried to scream at them to refund my money and nothing.

I contacted the REAL Pet Airways immediately and they said Pet Airways only accepts payment by credit card via our secure website. If you have been in contact with an individual claiming to use Pet Airways for transport of a pet for sale from outside the United States, or have paid for transport of a pet via Western Union, you may be unfortunately the victim of a scam. You may alert Western Union of a suspected fraud by calling 1-800-448-1492. If have you received emails from someone claiming to represent Pet Airways that originate from any domain other than @petairways.com, please forward the complete email so we may investigate further.

If you get there emails forward them to: wecare@petairways.com

I have reported it to Western Union, Internet Crime Center, Pet Airways and local Authorities. I hope we catch these people!!!

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Company Statistics

  • Complaint Against Pet Airways
  • Complaints Filed: 36
  • Reported Damages: $104,996.67
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