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Complaint 87290 Details

Ordered two pair of Stewart Weitzman sandals for my wife. Shengwei Li emailed me saying the shoes were "on their way" with a professioinal online shopping receipt from the site. Their website was very professional and you had NO idea it was in China... very well done with great wording, item descriptions and photos with zoom.

After 7-10 days of not getting a shipping confirmation, I emailed them but did not receive an answer. I went to check the website but it had been shut down. I immediately contacted my credit card company and cancelled the transaction. They went right to their bank and froze the funds. Moving FAST on scammers like this is KEY! A few days later, my wife and I received a package in the mail that required a signature. We signed, opened it and found a mouse pad.

I was informed by my credit card company that Shengwei Li argued that the sandals were signed for on a particular day... which was the same day we got the mouse pad. He tried to use the signature for the mouse pad as confirmation of receiving the sandals... credit card company didn't buy it and finished the cancellation and fund retrieval.