Rios Fashion Shoes
Complaint 79019 Details

  • Date Occurred: 02/11/2014
  • Reported Damages: $80.10

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Wished I had checked these guys out before I ordered- but it appears that all of our orders were clustered in the same time span- I ordered Feb 11, paid with PayPal and received the purchase confirmation with order number but no shipping confirmation. I have sent 6 emails for updates and finally a cancellation with no response. I have opened a claim with PayPal, but from what I read- they will "assist in getting money back' it's not a guaranteed thing to get money back. : (

Update: 03/06/2012

Received envelope with toy inside days ago instead of shoes, made claim to Paypal and received full refund $80.10 from Paypal today... did not have to ship toy back- thanks Paypal!!

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Comments

  • DRoberts
  • DRoberts SBID #7432016ceb
  • Posted 02/25/2014
  • Andy- if you are from Rios Shoes- please read all of these complaints. Rios website shipping policy states shoes are shipped 24-48 hours from payment with automatic shipping confirmation emailed. Shoes were to be delivered within 5-10 days. This did not happen for the customers posting complaints. We all emailed many times for updates and got no responses. Some received empty envelope with no shoes. Legitimate companies ship their products fast and return emails from customers. I sent many emails saying if Rios did not confirm shipment I was cancelling my order. I had to buy same shoes from another company because Rios would not confirm shipment.
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Business Profile Summary

  • Rios-Shoes Store logo

Company Statistics

  • Complaint Against Rios-Shoes Store
  • Complaints Filed: 311
  • Reported Damages: $33,394.62
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