JustFab.com
Complaint 73160 Details

  • Date Occurred: 12/02/2013
  • Reported Damages: $39.95
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

The company/site has a hidden, recurring, monthly charge of $39.95 if you do not log into your account and refuse that specific month's shoe selection. If you do not refuse the selection before the 5th of EVERY month that you have an account with them, they will automatically charge your credit/debit card $39.95 (even WITHOUT making a purchase) and give you 1 shop "credit" for every time they do that.

My problem:

They have not, do not and will not ever advertise that part of their shoe "deals" and once it happens to you and you try to get it reversed, you call the company's customer service, they put you on hold for 14 minutes before the phone begins to ring and then tell you a refund is against company policy once you finally get ahold of someone.

The company has shady (or a complete lack of) business policies and the products are cheap China-made crap, anyway.

DO NOT PATRONIZE

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Business Profile Summary

  • JustFab.com logo

Company Statistics

  • Complaint Against JustFab.com
  • Complaints Filed: 240
  • Reported Damages: $56,381.92
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.