Marketstat LLC
Complaint 72814 Details

I got an email from Marketstat and told me I was hired as a mystery shopper and I will get a cashiers check for $1,985.18. They said that there are reports of missing funds on Western Union customers. And my first assignment is to send money via Western Union Money Transfer and be a mystery shopper. They also told me to do my first assignment within 24 hours after getting the cash.

I got the check Feb 08, 2012 and I encashed it on my Bank (Bank of America). When I asked the teller at BAC if cashiers check are good as cash he said yes and gave me the equivalent cash. The next morning still hesitant went online and chatted with one of the representative at BAC and told me that cashiers check are good as cash and they will not charged my account if in case the cashiers check will bounce.

On Feb. 09, 2012 around 11:50 am (PST) went to Western Union Money Transfer and did my first assignment. Wired the money to a Person named Doris Palmer to the Philippines. Emailed Marketstat contact person is Cynthia Maxwell ([email protected]) and gave details of my observations being mystery shopper and gave her the control number.

On February 10, 2012 around 4pm check balance online and found out I was charged for the $1,985.18 for the cashiers check that I encashed and now my account with BAC is NEGATIVE. I went to BAC branch right away and told them about my situation and all they said is to file a police report for what happen. I told the branch manager that one of his teller and one of their representative online assured me that my account will not be charged if in case a cashiers check will bounced. Now my account is on negative and the remaining monies that we have on our account are gone as well. I told the branch manager about my situation being unemployed and my husband has a part time job only no other means of income. Now that my account is on negative I don't even know where to get payment for our mortgage and what's even worse, the branch manager at BAC told me that if I didn't put funds on my account for 90 days they will close my account and will not be able to open an account with them anymore. What a way (BAC) to say they understand my situation when they don't even care of their small customers.