Continental Resources, World Luxury Destinations
Complaint 69660 Details

  • Date Occurred: 12/20/2013
  • Reported Damages: $12,240.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

While I was in Puerto Vallarta this last December, I attended a timeshare presentation at World Luxury Destinations. I declined to purchase, but they indicated they had a separate real estate division and they offered to buy my two timeshares (one in Kauai and one in Puerto Vallarta). The man that said he was head of the real estate division signed a contract stating they would buy my two timeshares for $112,040 and that the $11,840 "procedure cost " (supposedly closing costs) would be refunded to my credit card at closing. He also indicated the firm was headquartered in Texas and that the credit card charge would be processed in the US to avoid the transaction fee on foreign exchange when utilizing a credit card out of the country. When I received my credit card bill, it showed the charge was processed the same day in Puerto Vallarta and I was charged an additional $400 in foreign processing fee.

I was also promised a free luxury week in Puerto Vallarta at one of their prime resorts and a free round trip airfare in lieu of receiving the promised gift for attending their timeshare presentation. When I called the number on the certificate to book my week and airfare, was given a big run around, transfered three times and finally wound up with the same supposed agent who was supposed to be selling my timeshares. He suggested I should book closer to the end of the year and I insisted that I was planning my travel now and wanted to book it now. He then said he would have to mail me the certificate so I could redeem it. I told him I already had a certificate and asked him to explain the delay. He said this new "certificate" would have the codes needed to redeem to promised week and airfare. Sounds very fishy to me.
I have furnished Continental Resources proof of my ownership of both of my timeshares, but have heard nothing in over a month. I have not been able to find much online about the organization offering to purchase my timeshare (Continental Resources out of Houston , Texas; website: www.continentalres.com; phone 713 893-4693). Do you have any experience or information about this company? I would appreciate any information you might be able to offer.....
I have contacted my credit card company and they have extended the time to file a fraud complaint as the written contract from World Luxury Destinations indicated I would be fully refunded for the credit card charges at closing no later than 90 days from date of the signed contract and if the deal did not go through, all funds would be refunded. Does anyone have suggestions or feedback?

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Comments

  • Kathm
  • Kathm SBID #b7ddaf08ec
  • Posted 02/13/2014
  • This sounds familiar as we had the same problem in November. We filed a fraud report with Citicard who took nearly three months to tell us "too bad". When we asked to escalate they called back and said the case was reopened, I am calling them today as it's been almost a month. Check your contracts Citicard pointed out that the WLD contract had a different number than the one on the Continental Resources Contract which had the full refund language on it! Not only that but they say nothing promised was in writing! These guys are crooks and this is just one thread on this site about it. Send letters to the editor of the major papers like I just did today!
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  • earthmother
  • earthmother SBID #3e9f8be207
  • Posted 02/14/2014
  • Hi,

    I posted a longer response on one of your other posts, but just read a newsletter that said Citibank had decided to report mileage earned on their credit card as income for IRS and they issued 1099's for miles earned last year. Sounds like a bank that does not support or value its customers. I would dump them. How about going to the local tV stations consumer action lines and file a complaint if citibank does not reverse their decision and honor your fraud complaint. They just had a similar complaint on Channel 7 here....once the tV cameras were trained on the bank officials, they changed their story quickly.
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  • CML
  • CML SBID #a810bea142
  • Posted 02/17/2014
  • What ever you do, DO NOT SEND ANY MORE MONEY. You can find lots to read about this company when you use the word SCAM in the search. This company also use to be called Platinum Access Program. There are other names for the selling companies, one being World Vacation Services. I know I am at fault for getting involved with these companies, but the way I feel now is that if I ever see Puerto Vallarta again it will be to soon and I have been going there for 18 years.
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  • CML
  • CML SBID #a810bea142
  • Posted 02/17/2014
  • What ever you do, DO NOT SEND ANY MORE MONEY. You can find lots to read about this company when you use the word SCAM in the search. This company also use to be called Platinum Access Program. There are other names for the selling companies, one being World Vacation Services. I know I am at fault for getting involved with these companies, but the way I feel now is that if I ever see Puerto Vallarta again it will be to soon and I have been going there for 18 years.
  • Was this helpful?

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Business Profile Summary

  • World Luxury Destinations logo

Company Statistics

  • Complaint Against World Luxury Destinations
  • Complaints Filed: 37
  • Reported Damages: $1,012,180.13
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