Complaint 66632 Details
- Date Occurred: 09/26/2011
- Reported Damages: $194.46
The complaint is against an online dating profile
The complaint is a listing fraud posted on public forums or sites against an anonymous entity
The complaint is mobile text spam or smishing related against an anonymous entity
The company or person contact no longer exists
Prior to going O/S for 3 weeks I ordered the trial sample of Juvenu. On my return I came home to find I had received the trial sample plus another of same. On checking my credit card statement I realised I had been charged for the 2nd. The bank reversed the charge however, a month or so later the merchant - Juvenu refused the refund and the charge reappeared on my credit card statement. Then a week later another product turned up... same thing, the bank reversed the charge only for Juvenu again to refuse and the charge for the product reappeared on my card.
I have tried to email, and telephone several times to see if possible to return the product and request a refund but no emails were answered.
I have had new credit cards issued to prevent being charged for product I don't want.
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Business Profile Summary
- Complaint Against Juveneu
- Complaints Filed: 904
- Reported Damages: $271,347.38
What is SBID?
SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.