JustHookUp.com (aka Date-Support.com)
Complaint 65044 Details

  • Date Occurred: 01/27/2012
  • Reported Damages: $50.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Signed up on a date site (I have done this on a legit one once before..zoosk.com...lots of ugly people..no offense haha!) and immediately started getting messages and winks. They chatted and lead me on until i paid and then no communication.
I got fooled but I don't care. . .I just wanted to get laid by a real person who wanted the same thing. . .a la www.plentyoffish.com (no, I am not an employee or getting paid to post this. . .I drive a truck for a living now...and yes, I have had jobs that required my university education as well:)
I filled the form out to cancel and got a robot reply from "johnny smart." obviously an alias and also not a real person. It was adressed to "my last name" and not my first name. ie. if my last name was watson. . . .it would say, hi, watson. as if a real business would ever allow an employee to adress a client that way. I have worked in a call center for a major bank here in canada and if we sent an email adressed like that. .FIRED! (obviously)

I also noted and commented that one of the girls sounded british. . .then I read a comment on this site that says the same thing. I should have known..I lived in UK for 2 years!

I originally started to get suspicious when they would not let me ( a guy) post a pic of myself with my shirt off. hey, I work out and it shows haha! they said that it did not meet the sites regulations. Meanwhile, here I am looking at pictures of naked women, no faces, just porn shots (yeah, shame on me. ..I don't care, i put my pics up...I look good! haha!) yes I can still see the humour:)
$50 bucks is not a lot to one person but if this site is listing almost 400 people. .then there are lots more that are too embarrassed to post etc. thats some serious coin.

Anyway, I am posting so people can have some entertainment from this as well as to put in my vote so it gets counted. I really hope these guys get nailed for fraud, because it is fraud.

Eric
p.s. if you would like to meet up for a date (ladies) or chat online to a real guy who is not too shabby and holds down a good job. . .you can email me (Personal Information Removed) haha! I could not resist. Hey, if we get married, I will post it here.



here is the second email I got back as I signed up again and used another email. .same thing. yep, I really wanted to show how this works:) It is exactly the same, word for word except my name. . .it should have been addressed Mr. etc. .. by the way, they run this same scam from craigslist etc. I have only read a few of the other complaints but I am sure it has already been mentioned.

I called Visa and the lady was very helpful. she gave me the date-support.com number. . .not able to be called (what a surprise!)

Johnny Smart cancel@date-support.com
11:48 AM (16 minutes ago)

to me
Hi Eric,

Thank you for your email.

I can assure you that justhookup.com is a completely legitimate website and we work very hard to maintain it's reputation and provide our customers with a great service.

The majority of our customers build up great relationships on the site and we endeavour to ensure that all customers have the same experience.

As you are a valued customer we are sorry to see you go. I can add 12 months of photos pro, 12 months of stealth mode and 12 months of featured profile add on service as customer loyalty is important for us and we strive to achieve customer satisfaction.

I am sure with this extra benefit our service will exceed all your expectations.

However if you still wish to get a refund, please let us know so that we can assist you accordingly.

Thank you for your understanding and we will be more than happy to take any feedback.

Kind Regards,


Johnny Smart

Customer Service Representative

Date Support Team
___________________________________________________________________

Learn the art of attracting the opposite sex - as seen on Dr Phil - http://date-support.com/special-offers
__________________________________________________________________

Help us improve our customer service by completing the following survey: http://www.surveymonkey.com/s/dateconnected

Ticket Details
Ticket ID: UVV-172-97521
Department: Cancel
Type: Issue
Status:Closed
Priority:Normal

Support Center: http://www.date-support.com/index.php?



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Business Profile Summary

  • JustHookUp.com logo

Company Statistics

  • Complaint Against JustHookUp.com
  • Complaints Filed: 805
  • Reported Damages: $121,568.62
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SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.