UniBlue
Complaint 6278 Details

  • Date Occurred: 07/11/2013
  • Reported Damages: $29.95
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Only today July 23 I went online to my VISA account to see that a charge was made against my VISA.
I never authorized this.
It came as a shock.
Why would I want Uniblue Koeln, swhich I know nothing about?

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Comments

  • Uniblue
  • Uniblue SBID #N/A
  • Posted 09/29/2013
  • Hi Polly,
    I am sorry about this inconvenience. It sounds like your credit card was re-charged because your one year subscription for your product updates/upgrades had expired and your order was set on automatic renewal. Before the renewal charge is applied we notify our clients several times by email. I regret that you missed our notifications.
    We require further information to locate your order details and confirm the above. We can then solve this for you as soon as possible. Could you kindly submit a refund request here. http://www.uniblue.com/support/chargedispute/
    Thank you.
    Keith, Customer Relations Team
    Uniblue - http://www.uniblue.com/
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Business Profile Summary

  • UniBlue logo

Company Statistics

  • Complaint Against UniBlue
  • Complaints Filed: 158
  • Reported Damages: $38,769.91
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What is SBID?

SBID is a unique id code that identifies the user's computer and location. SBID is used to prevent fraudulent postings and help our community find users who create duplicate user accounts.