STRIXADERM MD
Complaint 62268 Details

I SIGNED UP FOR THE FREE TRIAL OFFER AND USED MY DEBIT/CREDIT CARD FOR THE SHIPPING AND HANDLING COSTS OF $3.95. THE FOLLOWING MONTH I RECEIVED ANOTHER SHIPMENT OF THE PRODUCT AND FOUND THAT $69.95 HAD BEEN TAKEN FROM MY BANK ACCOUNT. I IMMEDIATLEY CALLED STRIXADERM AND ADVISED THAT I WAS SHIPPING THE PRODUCT BACK AND WANTED A REFUND. I CALLED TO MAKE SURE THEY RECEIVED THE SHIPMENT BACK AND WAS TOLD THAT "YES THEY DID AND THAT IT WOULD TAKE BETWEEN 3 AND 30 DAYS TO GET MY REFUND". I HAVE BEEN CALLING AND EMAILING THIS HORRIBLE COMPANY ON A DAILY BASIS AND WAS NOW TOLD THAT "I SHOULD CONTACT MY BANK TO DISPUTE THE CHARGES IF I HAVE NOT RECEIVED MY REFUND"..I CONTACTED MY BANK AND WAS TOLD THERE WAS NOTHING THEY COULD DO SINCE THE FUNDS WERE ALREADY REMOVED FROM MY ACCOUNT. I AM NOW OUT THE $69.95 AND AM HOPING THAT OTHERS DO NOT GET SCAMMED BY THIS FLY BY NIGHT COMPANY AS I DID.