FlexCard Program
Complaint 61768 Details

  • Date Occurred: 10/25/2013
  • Reported Damages: $39.00

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

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Dear Evelyn Dorris,
You are receiving this email because you signed up for a card with us between the dates of October 24th 2011 and November 15th 2011. Due to an unexpectedly high volume of card orders our card printing provider is slightly behind schedule. All customers who signed up during these dates will receive their cards between December 1st 2011 and December 6th 2011. Due to the extended wait times we are offering our customers two great choices:
1.If you do not want to wait for the card any longer and would like to close your account please call 561-921-2600 between the hours of 9am-5pm EST Monday through Friday (except November 24th 2011 and November 25th 2011 for the Thanksgiving holiday) and a customer service representative will close your account and FULLY REFUND any funds that were charged to you. You will see those funds back on your original payment method within three to five business days. If you elect this option you will not be eligible to reapply for 180 days.
2.If you would still like to receive the card, it will arrive between December 1st 2011 and December 6th 2011 just in time for all your holiday needs. Additionally, YOU WILL RECEIVE YOUR $69 SECURITY DEPOSIT BACK IMMEDIATELY AFTER ACTIVATING THE CARD.
We greatly apologize for any inconvenience this has caused you and look forward to earning your business for several years to come. Have a great holiday season.

Sincerely,
Support Staff
Phone: 561-921-2600
102 NE 2ND STREET
Boca Raton FL 33431



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Business Profile Summary

  • FlexCard Program logo

Company Statistics

  • Complaint Against FlexCard Program
  • Complaints Filed: 296
  • Reported Damages: $49,053.61
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