Complaint 6113 Details
- Date Occurred: 07/22/2011
- Reported Damages: $99.99
as soon as I filled out the information and thought I was getting 10 free bids then found out 10 minutes later I was gonna be charged ($99.00...nothing in the terms and conditions did it say anywhere in the ad or anywhere that it would cost $99.00...my card was charged on the 22nd but informed them on the same day I filled out the information which was on the 18th of July and was only 10 minutes later that I had made a mistake and that I DID NOT want card charged and DID NOT want and wouldn't be making any orders or bids and to disregard it. Then a few minutes later I got an email saying thank you for my order along with an order # telling them I did not want the order and to disregard and do not charge my account......they charged it anyway ont he 22nd....am currently on the phone with someone as I'm writing this trying to get my money back...will let you know what I find out.
had to forward my email that the support center sent me congratulating me on my order that's when I found out the $99.00 price...called customer care at 1-888-467-4217...said it would take up to 7-10 business days to get my 100% refund back but ususally in 48 to 72 hours...the lady was really nice...we will see.....and suppose to get an email back from her manager with a confirmation number along with my full refund. This has been my experience.....hope it helps someone else out.
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Business Profile Summary
- Complaint Against GrabSwag.com
- Complaints Filed: 250
- Reported Damages: $24,605.18
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