COMPLAINT FILED UNDER:: PENNY AUCTIONS / GRABSWAG.COM
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GrabSwag.com
Complaint 5848 Details

  • Date Occurred: 07/21/2013
  • Reported Damages: $99.00
  • !

The complaint is against an online dating profile

The complaint is a listing fraud posted on public forums or sites against an anonymous entity

The complaint is mobile text spam or smishing related against an anonymous entity

The company or person contact no longer exists

International boundaries

Grab swag will not refund the $99.00.
There was no "confirm this purchase click. Now they refuse to reimburse my. I can't believe this company can get away with this!!!

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Comments

  • Michael
  • Michael SBID #N/A
  • Posted 07/24/2013
  • Hi Elizabeth,

    I am sorry to hear about your confusion about the charge to your credit card. We try very hard to make sure our credit card charges to our users are clearly disclosed. Below is a screenshot of our sign-up for where we sell our $99 bid pack you are referencing:

    http://imageshack.us/photo/my-images/231/screenshot20110725at329.png/

    While I really still hope you will use the site, I also realize GrabSwag isn't going to be for everyone. If you want to email me direct: [email protected] , I will make sure that your situation is resolved.

    Thanks,

    Michael Andrews
    Chief Operating Officer, GrabSwag.com
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  • Stephanie
  • Stephanie SBID #N/A
  • Posted 07/25/2013
  • I did some investigating into grabswag after being ripped off by these cronies and i found out who was behind this scam. GrabSwag.com, is a scam, partnered with a company called IMM Interactive/Copeac which is owned by Mike Krongel, which is a scam affiliate network that sends consumers to these sites via fake news articles and gets paid for it. If you click on one of the fake news sites that they are running below, and in internet explorer use webpage privacy, you will see emediatrack.com, on the privacy, which is owend by IMM Interactive/Copeac ( This is how I found out who was behind it). IMM Interactive and Mike Krongel has duped consumers out of millions of dollars says the FTC, by running fake news sites, like the one linked below, and they are currently being sued by the FTC, for false advertising and deceptive marketing practices, for using fake news websites like the one linked below. Here is a link to the lawsuit: http://www.ftc.gov/os/caselist/1023232/index.shtm

    The FTC is trying to stop them but apparently can't. Lets get these people shut down!!! Report GrabSwag and IMM Interactive/Copeac, to the FTC, Attorney Generals, BBB, IC3, FBI and lets get a class action lawsuit going against both of these companies scambook!!!

    Here is one of their fake news sites they are behind, which if you do webpage privacy in internet explorer on the grabswag page, you will see " emediatrack.com" which links you straight to Copeac/IMM Interactive: http://www.consumerinfonews.com/deals-of-the-century/index4.html

    Here is a link to the IMM website and the grabswag site that says free, yet charges you $99 : http://www.imminteractive.?com

    GrabSwag: https://signup.grabswag.co?m/index_v2.php

    The contact information I have is:

    Mike Krongel
    IMM Interactive/Copeac
    135 Crossways Park Drive
    Woodbury NY, 11797

    Phone: 631-719-1250 x 3121

    emediatrack.com
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  • Elizabeth
  • Elizabeth SBID #N/A
  • Posted 07/29/2013
  • Mike Krongel from Grabswag has offered to pay back the money and would like me to let Scambook know when that happens.

    I had to change my credit card # because I was so fearful they would take more from my account.
    If they return the money, I will gladly report to Scambook.
    Thanks, Elizabeth
    • Was this helpful?
  • GrabSwag
  • GrabSwag SBID #N/A
  • Posted 07/29/2013
  • Dear Elizabeth, we appreciate the feedback. We are a fairly new company and could use any feedback that you can provide us with. If you are truly a valid customer please contact us on the customer service number on our website or the one located in your welcome email, so that we may assist you.
    • Was this helpful?
  • Stephanie
  • Stephanie SBID #N/A
  • Posted 07/31/2013
  • That is funny, Mike Krongel claims I am spamming this board and he has nothing to do with the site, yet he is refunding you. Apparently he lied, and is part of the company, like i had investigated. Shut down GrabSwag and IMM Interactive, along with the scam king of the internet Mike Krongel!!!!
    • Was this helpful?
  • Michael
  • Michael SBID #N/A
  • Posted 08/11/2013
  • Elizabeth,

    As per my email, your prepaid card has gone to fulfillment to cover your refund.

    Patrick - As you are already aware, a full refund for all transactions has been processed on your account.

    Michael Andrews
    Chief Operating Officer, GrabSwag.com
    • Was this helpful?
  • Patrick
  • Patrick SBID #N/A
  • Posted 08/11/2013
  • Michael,

    Well, I appreciate the token effort to refund my money, However I have yet to receive a valid reason why my account was flagged as "fraud". My credit card was legitmate as well as my auction bidding. If you really wanted to right a wrong, you should have been able to reverse the original decision to flag my account. I did nothing wrong, it was your people who incorrectly flagged my account. As you know there are many other unhappy customers who are dealing with some of the same issues. I doubt that you will remain in business using your current business practices.
    • Was this helpful?
  • Elizabeth
  • Elizabeth SBID #N/A
  • Posted 08/21/2013
  • Well Patrick you were right. I have waited for over a week now and still no prepaid visa card.

    I think they are full of it!!!
    • Was this helpful?
  • Elizabeth
  • Elizabeth SBID #N/A
  • Posted 08/21/2013
  • I submitted a form to Regulation E at my bank. I also filed a complaint with the FTC and I have received my money back form the bank. Not from Grabswag!!
    I just hope that the so-called company goes down down the tubes!
    • Was this helpful?
  • Michael
  • Michael SBID #N/A
  • Posted 08/22/2013
  • Elizabeth,

    While I am sorry that this is the avenue you chose to pursue, I would like to be very clear that your gift card was indeed pushed to our gift card fulfiller and I will still be following up to ensure that you receive it.

    If there was a problem, we certainly are not running from it and will get it correct.

    Michael Andrews
    Chief Operating Officer, GrabSwag.com
    • Was this helpful?

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Business Profile Summary

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Company Statistics

  • Complaint Against GrabSwag.com
  • Complaints Filed: 250
  • Reported Damages: $24,605.18
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